TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from I loved everything about I had no big problems I did it by my self I liked that if you needed help it was there
Date published: 2023-02-22
Rated 1 out of 5 by from Turbotax Sucks! When I pay this much for a program, it should include free eFile for one State, as well as free Federal eFile.
Date published: 2023-02-22
Rated 4 out of 5 by from TurboTax is great! They made filing my taxes myself very easy & got me a larger refund than Jackson Hewitt b to about $2000.
Date published: 2023-02-22
Rated 5 out of 5 by from convienient easy to follow accurate help available at your fingertips
Date published: 2023-02-22
Rated 5 out of 5 by from Easy taxes Is easy and fast to do. I do my taxes every year myself.
Date published: 2023-02-22
Rated 4 out of 5 by from A few minor bugs for Trusts, otherwise good. I've been using TurboTax for Business for about 20 years. The last few years I've been using it to file returns for a family trust. I guess the fact that I keep coming back means something. I usually find a couple of problems that are minor enough I can work around them. I always write reviews and don't know if Intuit is listening, because sometimes the same problems go from one year to the next. For 2022 tax year, I entered a number in Other Income, and later found a better place to enter that income. But the Other income amount kept showing my original entry on my main Income screen even after I went through it again and said "No" I didn't get any other income. This appeared to be a display issue only (the extra income didn't show up on the tax forms, thank goodness), but it was disconcerting to see wrong numbers in my summary. At some point in the process of the interview TT told me to print and mail an informational return 1041-A (this cannot be filed electronically). I saved the TT file at that point (without printing). When I reopened TT the next day that 1041-A was nowhere to be found in the interview. I went back through everything again and it never came back up! I had to search for it in the Forms view (good thing I remembered the form number) and it took me a while to find it, too. Then, since it doesn't say on the form itself, I didn't know what IRS address I was supposed to send it to. So I had to go look that up with Google. It was kind of a hassle. Hopefully all's well that ends well. In general I think the more common your tax situation, the more likely TT will work smoothly for you. I've never had TT make an actual mistake -- that I know of! -- on the taxes it filed for me. I was also bummed that TT doesn't support my state's 1041 form. I had to go online and fill that out manually with my state.
Date published: 2023-02-22
Rated 5 out of 5 by from Great Great and a huge stress reliever. Life saver and life changing
Date published: 2023-02-22
Rated 5 out of 5 by from TurboTax is super simple! TurboTax is super simple and very easy to understand.
Date published: 2023-02-22
Rated 5 out of 5 by from Turbo tax is great Very is to do and very happy with my refund!! I’m glad I filled with turbo tax
Date published: 2023-02-22
Rated 5 out of 5 by from Always Great Great!!! Every Year!! Plan to use again next Year!!!
Date published: 2023-02-22
All TurboTax® Offerings Reviews - Page 11125
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I loved everything about I had no big problems I did it by my self I liked that if you needed help it was there
Date published: 2023-02-22
Rated 1 out of 5 by from Turbotax Sucks! When I pay this much for a program, it should include free eFile for one State, as well as free Federal eFile.
Date published: 2023-02-22
Rated 4 out of 5 by from TurboTax is great! They made filing my taxes myself very easy & got me a larger refund than Jackson Hewitt b to about $2000.
Date published: 2023-02-22
Rated 5 out of 5 by from convienient easy to follow accurate help available at your fingertips
Date published: 2023-02-22
Rated 5 out of 5 by from Easy taxes Is easy and fast to do. I do my taxes every year myself.
Date published: 2023-02-22
Rated 4 out of 5 by from A few minor bugs for Trusts, otherwise good. I've been using TurboTax for Business for about 20 years. The last few years I've been using it to file returns for a family trust. I guess the fact that I keep coming back means something. I usually find a couple of problems that are minor enough I can work around them. I always write reviews and don't know if Intuit is listening, because sometimes the same problems go from one year to the next. For 2022 tax year, I entered a number in Other Income, and later found a better place to enter that income. But the Other income amount kept showing my original entry on my main Income screen even after I went through it again and said "No" I didn't get any other income. This appeared to be a display issue only (the extra income didn't show up on the tax forms, thank goodness), but it was disconcerting to see wrong numbers in my summary. At some point in the process of the interview TT told me to print and mail an informational return 1041-A (this cannot be filed electronically). I saved the TT file at that point (without printing). When I reopened TT the next day that 1041-A was nowhere to be found in the interview. I went back through everything again and it never came back up! I had to search for it in the Forms view (good thing I remembered the form number) and it took me a while to find it, too. Then, since it doesn't say on the form itself, I didn't know what IRS address I was supposed to send it to. So I had to go look that up with Google. It was kind of a hassle. Hopefully all's well that ends well. In general I think the more common your tax situation, the more likely TT will work smoothly for you. I've never had TT make an actual mistake -- that I know of! -- on the taxes it filed for me. I was also bummed that TT doesn't support my state's 1041 form. I had to go online and fill that out manually with my state.
Date published: 2023-02-22
Rated 5 out of 5 by from Great Great and a huge stress reliever. Life saver and life changing
Date published: 2023-02-22
Rated 5 out of 5 by from TurboTax is super simple! TurboTax is super simple and very easy to understand.
Date published: 2023-02-22
Rated 5 out of 5 by from Turbo tax is great Very is to do and very happy with my refund!! I’m glad I filled with turbo tax
Date published: 2023-02-22
Rated 5 out of 5 by from Always Great Great!!! Every Year!! Plan to use again next Year!!!
Date published: 2023-02-22
All TurboTax® Offerings Reviews - Page 11125