TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from DON'T WASTE YOUR MONEY! What a mess! Had to go in and make corrections. Had my husband under his social security number and my social security number. Filed jointly, stated he was married and I was single. State return was messed up as well. We will complete that on our own. Had similar problems last year! Won't ever waste any money on Turbo Tax again!!!
Date published: 2022-04-05
Rated 5 out of 5 by from Appreciate Turbo Tax Always provides organized guidance to tax completion
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax is great I loved the fact that Turbo Tax is so easy to use.
Date published: 2022-04-05
Rated 1 out of 5 by from Stupid Autofill got me rejected Everything was going great, then the autofill for last year's AGI got my junk rejected. No idea where it filled from, just trusted it filled from last year's return. NOPE!
Date published: 2022-04-05
Rated 5 out of 5 by from Highly intuitive and provides comprehensive review Been using this software for more than 10 years and it's very easy to use. I'm confident that all tax items are covered and I'm filing in accordance to the current tax rules. I've tried other softwares as well as hired a professional accounting firm hoping to get more deductions but it ended just the same as what TurboTax had, well other than I paid 10X for the professional fee, of course. So I'm sticking with TurboTax.,
Date published: 2022-04-05
Rated 3 out of 5 by from Very buggy this year This year turbotax seemed like it had some bugs that I've never experienced in prior years. As I went along it seemed to lose info. that I had already previously entered. This made it take much longer as several times I had to reenter me and my wife's personal information. Was not at all happy with wasting so much time.
Date published: 2022-04-05
Rated 5 out of 5 by from I find using TurboTax easy My tax expert Marjory was extremely helpful and answered all the questions I had
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax helped I first talked with someone who was very helpful in going over what my taxes were gonna look like. Then afterwards was given to the professional and they got threw my taxes no problem. I'm a pleased customer.
Date published: 2022-04-05
Rated 5 out of 5 by from Great customer service every at turbotax was great, got everything really fast the customer service was great
Date published: 2022-04-05
Rated 5 out of 5 by from Tax Return Good experience. Straight forward and easy to follow and understand
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 11124
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from DON'T WASTE YOUR MONEY! What a mess! Had to go in and make corrections. Had my husband under his social security number and my social security number. Filed jointly, stated he was married and I was single. State return was messed up as well. We will complete that on our own. Had similar problems last year! Won't ever waste any money on Turbo Tax again!!!
Date published: 2022-04-05
Rated 5 out of 5 by from Appreciate Turbo Tax Always provides organized guidance to tax completion
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax is great I loved the fact that Turbo Tax is so easy to use.
Date published: 2022-04-05
Rated 1 out of 5 by from Stupid Autofill got me rejected Everything was going great, then the autofill for last year's AGI got my junk rejected. No idea where it filled from, just trusted it filled from last year's return. NOPE!
Date published: 2022-04-05
Rated 5 out of 5 by from Highly intuitive and provides comprehensive review Been using this software for more than 10 years and it's very easy to use. I'm confident that all tax items are covered and I'm filing in accordance to the current tax rules. I've tried other softwares as well as hired a professional accounting firm hoping to get more deductions but it ended just the same as what TurboTax had, well other than I paid 10X for the professional fee, of course. So I'm sticking with TurboTax.,
Date published: 2022-04-05
Rated 3 out of 5 by from Very buggy this year This year turbotax seemed like it had some bugs that I've never experienced in prior years. As I went along it seemed to lose info. that I had already previously entered. This made it take much longer as several times I had to reenter me and my wife's personal information. Was not at all happy with wasting so much time.
Date published: 2022-04-05
Rated 5 out of 5 by from I find using TurboTax easy My tax expert Marjory was extremely helpful and answered all the questions I had
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax helped I first talked with someone who was very helpful in going over what my taxes were gonna look like. Then afterwards was given to the professional and they got threw my taxes no problem. I'm a pleased customer.
Date published: 2022-04-05
Rated 5 out of 5 by from Great customer service every at turbotax was great, got everything really fast the customer service was great
Date published: 2022-04-05
Rated 5 out of 5 by from Tax Return Good experience. Straight forward and easy to follow and understand
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 11124