TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281630 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Always easy and quick to help I always have used TurboTax and enjoy the ease of the services. Although this year they changed up the format so I had to get used to it. I used the help, which was not all that helpful, received a call quickly for assistance. It is almost 9pm and Kalissha called me, helped me with the error I was receiving! Now my returns are filed and it was that easy!
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is Excellent as Always I've been using Turbo Tax for years and it's never let me down. Pretty easy to use, even for my diminished 75 year old brain cells.
Date published: 2021-02-27
Rated 5 out of 5 by from Excellent database of questions The program is great. I rated it excellent because I am very familiar with paper filing sometimes I find it strange I don't see the order of schedules if I want to just be sure it's doing what I hoped in the middle of the process. That's when I usually type in a form or schedule to search and am amazed about the ability for it to link content I want and need.
Date published: 2021-02-27
Rated 5 out of 5 by from Thank you quick easy awesome done fast simple convenient cool
Date published: 2021-02-27
Rated 2 out of 5 by from Adds cost at the end and not helpful answers The boxes to "why is this the amount" do not explain things well. I had an email that made it seem like I'd be saving money and then an added cost at the end that doesn't make sense. The convenience is no longer worth the confusion.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is really helpful It was easy to use and calculated my return quickly and simply.
Date published: 2021-02-27
Rated 5 out of 5 by from usefull and reliable as allways great service from tax pros for my questions. use turbo tac every year
Date published: 2021-02-27
Rated 5 out of 5 by from I feel confident filling with turbo. Tax. I did not use turbo tax live. I didn’t’ really feel it was required.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbotax is Amazing So easy and live help is the best thing ever.. My first time and so easy to use.
Date published: 2021-02-27
Rated 3 out of 5 by from Watch Out The program told me I needed to file a state return so I purchased the state package and then I found out that I really didn't need to file because both partners are residents of Utah. This is super frustrating!!
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 11112
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Always easy and quick to help I always have used TurboTax and enjoy the ease of the services. Although this year they changed up the format so I had to get used to it. I used the help, which was not all that helpful, received a call quickly for assistance. It is almost 9pm and Kalissha called me, helped me with the error I was receiving! Now my returns are filed and it was that easy!
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is Excellent as Always I've been using Turbo Tax for years and it's never let me down. Pretty easy to use, even for my diminished 75 year old brain cells.
Date published: 2021-02-27
Rated 5 out of 5 by from Excellent database of questions The program is great. I rated it excellent because I am very familiar with paper filing sometimes I find it strange I don't see the order of schedules if I want to just be sure it's doing what I hoped in the middle of the process. That's when I usually type in a form or schedule to search and am amazed about the ability for it to link content I want and need.
Date published: 2021-02-27
Rated 5 out of 5 by from Thank you quick easy awesome done fast simple convenient cool
Date published: 2021-02-27
Rated 2 out of 5 by from Adds cost at the end and not helpful answers The boxes to "why is this the amount" do not explain things well. I had an email that made it seem like I'd be saving money and then an added cost at the end that doesn't make sense. The convenience is no longer worth the confusion.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is really helpful It was easy to use and calculated my return quickly and simply.
Date published: 2021-02-27
Rated 5 out of 5 by from usefull and reliable as allways great service from tax pros for my questions. use turbo tac every year
Date published: 2021-02-27
Rated 5 out of 5 by from I feel confident filling with turbo. Tax. I did not use turbo tax live. I didn’t’ really feel it was required.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbotax is Amazing So easy and live help is the best thing ever.. My first time and so easy to use.
Date published: 2021-02-27
Rated 3 out of 5 by from Watch Out The program told me I needed to file a state return so I purchased the state package and then I found out that I really didn't need to file because both partners are residents of Utah. This is super frustrating!!
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 11112