TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from TurboTax 2022 is buggie during the filing process Had some issues (failed error message) uploading my return from my desktop; I had to uninstall TurboTax 2022 and reinstall it in order to get the upload process working. And afterwards, I had issues with a white blank window when paying to upload the state tax return. Terrible, terrible experience! Especially during the rush to submit my return on the last day of filing! I know, I procrastinated... but it's because I owe Uncle Sam $$$.
Date published: 2023-04-18
Rated 5 out of 5 by from Grateful for this service Been using Turbotax for years. So grateful to have this service.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is great It's easy and fast. I have been using Turbo Tax for the last four years and it is maintaining the quality and speed.
Date published: 2023-04-18
Rated 5 out of 5 by from Always works great for us We always use Turbo Tax and it is fairly simple to use.
Date published: 2023-04-18
Rated 1 out of 5 by from Quality is DOWN!!! This product was simple to understand & transparent. Now it is confusing & it's impossible to use. My 1099-R didn't have a box 16 but the system demanded that i input a value!!!
Date published: 2023-04-18
Rated 2 out of 5 by from convenient, but charged me for something I said no I have used this app every year for taxes. It is convenient. However, this year turbotax charged me for something I had the option to opt out of. It asked if I wanted to add an extra benefit for $44. Then it asked for me to agree or not. I said not agree. It still charged me anyways. I tried to go back and remove it, it still did not let me.
Date published: 2023-04-18
Rated 3 out of 5 by from Sub-Par Was too expensive for service provided- Alternative servicers are better quality.
Date published: 2023-04-18
Rated 2 out of 5 by from turbo tax Its Too expensive to file taxes but the app has all of the forms unlike other programs
Date published: 2023-04-18
Rated 5 out of 5 by from COMPLEX & DIFFICULT BECOMES SIMPLE & EASY Found and helped correct several nit-picky errors and typos! Explanations are also extremely helpful when trying to figure out what applies to my situation. Less than 3 hours, start to finish!
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent app!!!! So easy to use!! I only use turbotax for my taxes!!!!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1112
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax 2022 is buggie during the filing process Had some issues (failed error message) uploading my return from my desktop; I had to uninstall TurboTax 2022 and reinstall it in order to get the upload process working. And afterwards, I had issues with a white blank window when paying to upload the state tax return. Terrible, terrible experience! Especially during the rush to submit my return on the last day of filing! I know, I procrastinated... but it's because I owe Uncle Sam $$$.
Date published: 2023-04-18
Rated 5 out of 5 by from Grateful for this service Been using Turbotax for years. So grateful to have this service.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is great It's easy and fast. I have been using Turbo Tax for the last four years and it is maintaining the quality and speed.
Date published: 2023-04-18
Rated 5 out of 5 by from Always works great for us We always use Turbo Tax and it is fairly simple to use.
Date published: 2023-04-18
Rated 1 out of 5 by from Quality is DOWN!!! This product was simple to understand & transparent. Now it is confusing & it's impossible to use. My 1099-R didn't have a box 16 but the system demanded that i input a value!!!
Date published: 2023-04-18
Rated 2 out of 5 by from convenient, but charged me for something I said no I have used this app every year for taxes. It is convenient. However, this year turbotax charged me for something I had the option to opt out of. It asked if I wanted to add an extra benefit for $44. Then it asked for me to agree or not. I said not agree. It still charged me anyways. I tried to go back and remove it, it still did not let me.
Date published: 2023-04-18
Rated 3 out of 5 by from Sub-Par Was too expensive for service provided- Alternative servicers are better quality.
Date published: 2023-04-18
Rated 2 out of 5 by from turbo tax Its Too expensive to file taxes but the app has all of the forms unlike other programs
Date published: 2023-04-18
Rated 5 out of 5 by from COMPLEX & DIFFICULT BECOMES SIMPLE & EASY Found and helped correct several nit-picky errors and typos! Explanations are also extremely helpful when trying to figure out what applies to my situation. Less than 3 hours, start to finish!
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent app!!!! So easy to use!! I only use turbotax for my taxes!!!!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1112