TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Dru_29 from
TurboTax makes it easy for you!
TurboTax online makes it simple for you to prepare, complete and submit your tax return. Each year, the online platform gets better. The knowledge articles are quite helpful in providing information to help clarify questions. I also like the LIVE expert tax advice. If you get stuck, the experts connect with you via chat or phone call. The ability to share screen makes things easy for you and the expert to walk through where you need help. I truly appreciate TurboTax and the team!
Date published: 2022-04-16
Rated 5 out of 5 by
LuiggiR from
TurboTax is quite convenient to file theTax Return
Very positive experience, clear instruction on every step ti be completed
Date published: 2022-04-16
Rated 2 out of 5 by
RoderickEffingham from
Not Especially Helpful
Software failed to import almost all of my documents and would not accept some of the values I put in for others, essentially paid to do taxes manually at this point.
Date published: 2022-04-16
Rated 5 out of 5 by
AYDOT from
TURBO TAX IS COOL
Turbo tax was very interactive and cool. i enjoyed using it
Date published: 2022-04-16
Rated 5 out of 5 by
DR LOC from
GETS THE JOB DONE
HAVE USED TURBO TAX FOR YEARS--EVEN WHEN LIFE GETS COMPLICATED WITH MOVES AND HOME OFFICES, TURBO TAX COMES THROUGH
Date published: 2022-04-16
Rated 3 out of 5 by
DJackN from
Turbo Tax use to be better
E-file was rejected; TT said there were 'Fix my return' or 'Revisit' buttons. None exist in my deluxe download version. Tried to find the problem and re-file four times.TT now says I have not filed but have reached my e-file limit. Can't find any customer support to help solve the problem. Used TT for over 30 years (first versions used DOS and came on floppy disks -- remember those?)
Date published: 2022-04-16
Rated 5 out of 5 by
blokept from
Turbo tax has worked great most of the time
Used TT for many years and i has been very helpful, have had a couple of issues in the past that could not be resolved but other than that it has been great.
Date published: 2022-04-16
Rated 4 out of 5 by
Haskell 555 from
Long time customer
Great product... I did have problems this year when I pressed enter on a screen, it would skip the next screen altogether...
Date published: 2022-04-16
Rated 3 out of 5 by
mdnjs from
constantly spamming me through the process
Takes forever. Constantly provoking me to upgrade, already too expensive for what it is.
Date published: 2022-04-16
Rated 5 out of 5 by
mousou from
Satisfy Customer since years
I had many special situations due to international move, working and living in 2 different states, and rolling fund in retirement accounts. In each situation I found TurboTax really easy to work with. And more important the Audit protection was really helpful when I got audited (twice so far). You can really sleep with peace of mind when using this product.
All TurboTax® Offerings Reviews - Page 1112
Date published: 2022-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Dru_29 from
TurboTax makes it easy for you!
TurboTax online makes it simple for you to prepare, complete and submit your tax return. Each year, the online platform gets better. The knowledge articles are quite helpful in providing information to help clarify questions. I also like the LIVE expert tax advice. If you get stuck, the experts connect with you via chat or phone call. The ability to share screen makes things easy for you and the expert to walk through where you need help. I truly appreciate TurboTax and the team!
Date published: 2022-04-16
Rated 5 out of 5 by
LuiggiR from
TurboTax is quite convenient to file theTax Return
Very positive experience, clear instruction on every step ti be completed
Date published: 2022-04-16
Rated 2 out of 5 by
RoderickEffingham from
Not Especially Helpful
Software failed to import almost all of my documents and would not accept some of the values I put in for others, essentially paid to do taxes manually at this point.
Date published: 2022-04-16
Rated 5 out of 5 by
AYDOT from
TURBO TAX IS COOL
Turbo tax was very interactive and cool. i enjoyed using it
Date published: 2022-04-16
Rated 5 out of 5 by
DR LOC from
GETS THE JOB DONE
HAVE USED TURBO TAX FOR YEARS--EVEN WHEN LIFE GETS COMPLICATED WITH MOVES AND HOME OFFICES, TURBO TAX COMES THROUGH
Date published: 2022-04-16
Rated 3 out of 5 by
DJackN from
Turbo Tax use to be better
E-file was rejected; TT said there were 'Fix my return' or 'Revisit' buttons. None exist in my deluxe download version. Tried to find the problem and re-file four times.TT now says I have not filed but have reached my e-file limit. Can't find any customer support to help solve the problem. Used TT for over 30 years (first versions used DOS and came on floppy disks -- remember those?)
Date published: 2022-04-16
Rated 5 out of 5 by
blokept from
Turbo tax has worked great most of the time
Used TT for many years and i has been very helpful, have had a couple of issues in the past that could not be resolved but other than that it has been great.
Date published: 2022-04-16
Rated 4 out of 5 by
Haskell 555 from
Long time customer
Great product... I did have problems this year when I pressed enter on a screen, it would skip the next screen altogether...
Date published: 2022-04-16
Rated 3 out of 5 by
mdnjs from
constantly spamming me through the process
Takes forever. Constantly provoking me to upgrade, already too expensive for what it is.
Date published: 2022-04-16
Rated 5 out of 5 by
mousou from
Satisfy Customer since years
I had many special situations due to international move, working and living in 2 different states, and rolling fund in retirement accounts. In each situation I found TurboTax really easy to work with. And more important the Audit protection was really helpful when I got audited (twice so far). You can really sleep with peace of mind when using this product.
All TurboTax® Offerings Reviews - Page 1112
Date published: 2022-04-16