TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Another Super Simple TurboTax Filing Each year the TurboTax platform improves! Well done team!
Date published: 2021-02-19
Rated 5 out of 5 by from Very simple, Very easy This was my first year filing my taxes myself. I will never go back to another tax preparer or tax company.
Date published: 2021-02-19
Rated 5 out of 5 by from Very helpful Very helpful definitely will be using this again next year
Date published: 2021-02-19
Rated 3 out of 5 by from It was ok I have ok with and there sometimes they are not ok I wish they can do a little bit better
Date published: 2021-02-19
Rated 1 out of 5 by from Long Time User Very Disappointed this Year I have used turbottax for years. Very disappointed with software this year. Instructions not clear; mistakes requiring updates. Will not use in the future
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is great using 5 years now fast just as easy as 1,2,3 seems like they just made this action complete
Date published: 2021-02-19
Rated 3 out of 5 by from Filing error form 1040 I received 3 errors during final review. The most aggravating was related to form 1040 line 33. Last year and this year this occurred preventing me from e-file. However, I found the solution was to acknowledge the error until the detail screen with the forms view pops up. In the form click on the comment field (that now contains 0.) to the left of number field. When you click on it another window pops up for detail. The first field has an X in it that needs to be deleted. Close the form to save the changes then attempt to e-file and it goes through.
Date published: 2021-02-19
Rated 1 out of 5 by from System Errors Still Not Fixed I have used TT for years and have never had any issues. Have refiled CA State twice now and TT is still having system errors. Would have never filed any of my other states or federal with TT had I known this would be the case. Will not be using in the future.
Date published: 2021-02-19
Rated 5 out of 5 by from First time with Turbo Tax. First tine using Turbo Tax. I'll use it next year.
Date published: 2021-02-19
Rated 5 out of 5 by from Its great Pretty intuitive site. The experts do a great job in helping you.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 11106
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Another Super Simple TurboTax Filing Each year the TurboTax platform improves! Well done team!
Date published: 2021-02-19
Rated 5 out of 5 by from Very simple, Very easy This was my first year filing my taxes myself. I will never go back to another tax preparer or tax company.
Date published: 2021-02-19
Rated 5 out of 5 by from Very helpful Very helpful definitely will be using this again next year
Date published: 2021-02-19
Rated 3 out of 5 by from It was ok I have ok with and there sometimes they are not ok I wish they can do a little bit better
Date published: 2021-02-19
Rated 1 out of 5 by from Long Time User Very Disappointed this Year I have used turbottax for years. Very disappointed with software this year. Instructions not clear; mistakes requiring updates. Will not use in the future
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is great using 5 years now fast just as easy as 1,2,3 seems like they just made this action complete
Date published: 2021-02-19
Rated 3 out of 5 by from Filing error form 1040 I received 3 errors during final review. The most aggravating was related to form 1040 line 33. Last year and this year this occurred preventing me from e-file. However, I found the solution was to acknowledge the error until the detail screen with the forms view pops up. In the form click on the comment field (that now contains 0.) to the left of number field. When you click on it another window pops up for detail. The first field has an X in it that needs to be deleted. Close the form to save the changes then attempt to e-file and it goes through.
Date published: 2021-02-19
Rated 1 out of 5 by from System Errors Still Not Fixed I have used TT for years and have never had any issues. Have refiled CA State twice now and TT is still having system errors. Would have never filed any of my other states or federal with TT had I known this would be the case. Will not be using in the future.
Date published: 2021-02-19
Rated 5 out of 5 by from First time with Turbo Tax. First tine using Turbo Tax. I'll use it next year.
Date published: 2021-02-19
Rated 5 out of 5 by from Its great Pretty intuitive site. The experts do a great job in helping you.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 11106