TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Disappointed I I have used TurboTax for several years and have been pleased. However, to get a notice one and one-half weeks later that my state return was rejected because of a software error on TurboTax's part was surprising and disturbing. I filed very early so that I could get an early refund. I believe TurboTax should have offered some sort of compensation for its error. This would have gone a long way toward my not wanting to switch to one of the many competitors in future years.
Date published: 2021-02-18
Rated 1 out of 5 by from Last time I'll be using turbotax. TurboTax... NO MEANS NO!!! STOP TRYING TO UPSALE ME ON YOUR UNNECESSARY "UPGRADES" AND THIRD PARTY SCAMS.
Date published: 2021-02-18
Rated 5 out of 5 by from Makes taxes not so scary I've been using Turbo tax for years and it makes the whole process not so scary.
Date published: 2021-02-18
Rated 4 out of 5 by from TT is good It took a little longer than it has in the past so I didn't rate it as high.
Date published: 2021-02-18
Rated 5 out of 5 by from Great This was a great first time now I will always use turbo tax
Date published: 2021-02-18
Rated 1 out of 5 by from i want a refund for ca tax filing You decided to not file my ca refund. I never said not to. The error our software made had nothing to do with me. Maybe you should have asked customers if they didn't want to file? Now my taxed are being filed late!
Date published: 2021-02-18
Rated 5 out of 5 by from Turbotax made things so easy Filing with Turbo Tax definitely makes things easier. Thank you
Date published: 2021-02-18
Rated 5 out of 5 by from Very Happy I paid for the deluxe live and I had two very awesome people help me. I would definitely recommend this option.
Date published: 2021-02-18
Rated 5 out of 5 by from Such a great tool! I have used turbo tax for so many years. it makes =filing my taxes so much easier. so much of the information is saved from previous years and it help me move through quickly without issue.
Date published: 2021-02-18
Rated 3 out of 5 by from May Not be Reliable for ITIN I filled out all of the information required, it was easy! I encountered an issue because I do not have a U.S. issued I.D. I only have my Mexican passport. Therefore, my e file was rejected because i cannot prove my birth date.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 11105
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Disappointed I I have used TurboTax for several years and have been pleased. However, to get a notice one and one-half weeks later that my state return was rejected because of a software error on TurboTax's part was surprising and disturbing. I filed very early so that I could get an early refund. I believe TurboTax should have offered some sort of compensation for its error. This would have gone a long way toward my not wanting to switch to one of the many competitors in future years.
Date published: 2021-02-18
Rated 1 out of 5 by from Last time I'll be using turbotax. TurboTax... NO MEANS NO!!! STOP TRYING TO UPSALE ME ON YOUR UNNECESSARY "UPGRADES" AND THIRD PARTY SCAMS.
Date published: 2021-02-18
Rated 5 out of 5 by from Makes taxes not so scary I've been using Turbo tax for years and it makes the whole process not so scary.
Date published: 2021-02-18
Rated 4 out of 5 by from TT is good It took a little longer than it has in the past so I didn't rate it as high.
Date published: 2021-02-18
Rated 5 out of 5 by from Great This was a great first time now I will always use turbo tax
Date published: 2021-02-18
Rated 1 out of 5 by from i want a refund for ca tax filing You decided to not file my ca refund. I never said not to. The error our software made had nothing to do with me. Maybe you should have asked customers if they didn't want to file? Now my taxed are being filed late!
Date published: 2021-02-18
Rated 5 out of 5 by from Turbotax made things so easy Filing with Turbo Tax definitely makes things easier. Thank you
Date published: 2021-02-18
Rated 5 out of 5 by from Very Happy I paid for the deluxe live and I had two very awesome people help me. I would definitely recommend this option.
Date published: 2021-02-18
Rated 5 out of 5 by from Such a great tool! I have used turbo tax for so many years. it makes =filing my taxes so much easier. so much of the information is saved from previous years and it help me move through quickly without issue.
Date published: 2021-02-18
Rated 3 out of 5 by from May Not be Reliable for ITIN I filled out all of the information required, it was easy! I encountered an issue because I do not have a U.S. issued I.D. I only have my Mexican passport. Therefore, my e file was rejected because i cannot prove my birth date.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 11105