TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is great I was walked through the process quick and easy and was satisfied.
Date published: 2022-03-31
Rated 4 out of 5 by from Fix an issue There is a confusing issue for entering info about Qualified Defined Benefit Pension Plans that are taxable. TT asked several questions about RMD. For monthly paid company pension plans there is no such thing as RMD, so why all the questions about RMD. Please change to avoid the confusion. Note: the tax expert could not answer the issue. She did answer a 2nd issue.
Date published: 2022-03-31
Rated 3 out of 5 by from I thought you received one State return FREE!!! Not happy about another $25 after paying for the Deluxe version.
Date published: 2022-03-31
Rated 1 out of 5 by from Money is better spent paying the taxes Main benefit is peace of mind. The tax preparer saved me about $80 but it cost me $385 to realize the savings. Not a good investment for me this year
Date published: 2022-03-31
Rated 5 out of 5 by from thanks Very good experience, made the process easier than doing myself
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax gets better every year. We love it Easy to use, walks you through step by step and expert help at your finger tips.
Date published: 2022-03-31
Rated 5 out of 5 by from Easy Peasy!!! Free Edition was easy and will use TT again next year!!!
Date published: 2022-03-31
Rated 4 out of 5 by from First Time User This was the first time using Turbo Tax and it wasn't as difficult as I thought it may be. Just working on the computer was a challenge enough, but as my return was not very detailed, things went smoothly.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax is Awesome! I have used TurboTax for many years and this year I used the full service model and it was even better!
Date published: 2022-03-31
Rated 5 out of 5 by from Elizabeth was very helpful Liz was very clear and patient in asking me what she needed from me in order to smoothly file the tax return. She quickly helped me set it all up and ready.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 11104
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is great I was walked through the process quick and easy and was satisfied.
Date published: 2022-03-31
Rated 4 out of 5 by from Fix an issue There is a confusing issue for entering info about Qualified Defined Benefit Pension Plans that are taxable. TT asked several questions about RMD. For monthly paid company pension plans there is no such thing as RMD, so why all the questions about RMD. Please change to avoid the confusion. Note: the tax expert could not answer the issue. She did answer a 2nd issue.
Date published: 2022-03-31
Rated 3 out of 5 by from I thought you received one State return FREE!!! Not happy about another $25 after paying for the Deluxe version.
Date published: 2022-03-31
Rated 1 out of 5 by from Money is better spent paying the taxes Main benefit is peace of mind. The tax preparer saved me about $80 but it cost me $385 to realize the savings. Not a good investment for me this year
Date published: 2022-03-31
Rated 5 out of 5 by from thanks Very good experience, made the process easier than doing myself
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax gets better every year. We love it Easy to use, walks you through step by step and expert help at your finger tips.
Date published: 2022-03-31
Rated 5 out of 5 by from Easy Peasy!!! Free Edition was easy and will use TT again next year!!!
Date published: 2022-03-31
Rated 4 out of 5 by from First Time User This was the first time using Turbo Tax and it wasn't as difficult as I thought it may be. Just working on the computer was a challenge enough, but as my return was not very detailed, things went smoothly.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax is Awesome! I have used TurboTax for many years and this year I used the full service model and it was even better!
Date published: 2022-03-31
Rated 5 out of 5 by from Elizabeth was very helpful Liz was very clear and patient in asking me what she needed from me in order to smoothly file the tax return. She quickly helped me set it all up and ready.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 11104