TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo-Tax is a great service! Ms. Joyce was very helpful and encouraging. She got me started then I was able to navigate through your system with ease. Thank you!
Date published: 2021-02-26
Rated 1 out of 5 by from doesnt explain anything did not get full experience, not everything i wanted to down was available and my refund felt short and then a "free" advertisement just to pay 80 dollars at the end to file. rip off and cheap, would not recommend.
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo tax made it easy It walked me through everything and i was able to understand and fill out the forms with no trouble
Date published: 2021-02-26
Rated 4 out of 5 by from Has worked for us for years We have used TurboTax ever since we started filing taxes, and it has generally been a good experience. It aids in knowing what forms we need to fill out and in filling them out, but we definitely need to be paying attention; it's not a perfect system. There was a snag this time around when the review process had me redo a W2 form that I had already filled in and it then doubled my income. But it was easy enough to fix. There was also an autofilled value that was incorrect about our last years state refund. Again, easy enough to fix, we just had to be paying attention and make the effort to fix it. I also found it very difficult to get in-person help. I eventually found a number, but it was all very roundabout. Once I was connected, my representative was very helpful and clear.
Date published: 2021-02-26
Rated 5 out of 5 by from awesome very easy, highly recommend . I got this done while at work . Multi tasking. If you have a basic filing do this!
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is amazing! I didn’t experience with an advisor but using turbo is so easy and self explanatory. And well worth the time filling out the forms. Help is always there for you. Thanks turbo!
Date published: 2021-02-26
Rated 3 out of 5 by from easy to fill forms We weren't completely happy with the software, but the customer service gets 10 stars. Amanda was the BOMB.
Date published: 2021-02-26
Rated 4 out of 5 by from Good Program but expensive compared to others The program is great but the cost for a simple return is tooo much and all the other prices are too high also.
Date published: 2021-02-26
Rated 5 out of 5 by from Very happy with TurboTax Easy to follow instructions. I've used and been happy with Turbo Tax for several Years.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy to navigate The application guides you through all the necessary steps in tax preparation and at the same time giving hints and advice.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11104
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo-Tax is a great service! Ms. Joyce was very helpful and encouraging. She got me started then I was able to navigate through your system with ease. Thank you!
Date published: 2021-02-26
Rated 1 out of 5 by from doesnt explain anything did not get full experience, not everything i wanted to down was available and my refund felt short and then a "free" advertisement just to pay 80 dollars at the end to file. rip off and cheap, would not recommend.
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo tax made it easy It walked me through everything and i was able to understand and fill out the forms with no trouble
Date published: 2021-02-26
Rated 4 out of 5 by from Has worked for us for years We have used TurboTax ever since we started filing taxes, and it has generally been a good experience. It aids in knowing what forms we need to fill out and in filling them out, but we definitely need to be paying attention; it's not a perfect system. There was a snag this time around when the review process had me redo a W2 form that I had already filled in and it then doubled my income. But it was easy enough to fix. There was also an autofilled value that was incorrect about our last years state refund. Again, easy enough to fix, we just had to be paying attention and make the effort to fix it. I also found it very difficult to get in-person help. I eventually found a number, but it was all very roundabout. Once I was connected, my representative was very helpful and clear.
Date published: 2021-02-26
Rated 5 out of 5 by from awesome very easy, highly recommend . I got this done while at work . Multi tasking. If you have a basic filing do this!
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is amazing! I didn’t experience with an advisor but using turbo is so easy and self explanatory. And well worth the time filling out the forms. Help is always there for you. Thanks turbo!
Date published: 2021-02-26
Rated 3 out of 5 by from easy to fill forms We weren't completely happy with the software, but the customer service gets 10 stars. Amanda was the BOMB.
Date published: 2021-02-26
Rated 4 out of 5 by from Good Program but expensive compared to others The program is great but the cost for a simple return is tooo much and all the other prices are too high also.
Date published: 2021-02-26
Rated 5 out of 5 by from Very happy with TurboTax Easy to follow instructions. I've used and been happy with Turbo Tax for several Years.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy to navigate The application guides you through all the necessary steps in tax preparation and at the same time giving hints and advice.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11104