TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Software issues I had software issues on non qualified pension income. Help desk could not understand error code and said to wait two weeks and file again. In my opinion not a good answer. They could not tell me if it was IRS or Turbotax issue. Looked on the internet and found the answer to the error code and fixed it myself. Should have been caught on beta testing
Date published: 2023-02-06
Rated 4 out of 5 by from Still the best available platform for personal tax The support seems to have gone downhill though. My escalation was lost and I was transferred back into the traditional support queue. Also, how can Turbotax not recognize and import Intuit's Rocket Mortgage for 1098s?
Date published: 2023-02-06
Rated 5 out of 5 by from Turbo Tax truly takes the hassle out of taxes I love using TurboTax when filing taxes. It makes a time that would otherwise be very hard a time that is easy. I will be using it again next year.
Date published: 2023-02-06
Rated 5 out of 5 by from Easy to use! You don't have to be a tax expert to do your taxes. It will walk you thru every step and the help sections, section checks and suggestions ensure you are doing things correctly. We have used it for years!
Date published: 2023-02-06
Rated 4 out of 5 by from turbo tax Product is fine ooooooooooooooooooooooooooooooooooooo
Date published: 2023-02-06
Rated 5 out of 5 by from Turbo Tax is easy and efficient to use I just finished filing my tax return after days of struggling. After 3 phone calls, I was connected with Teresa C. She was knowledgeable, patient, professional, kind, caring, personable, and Turbo Tax should be proud of her work and Turbo Tax should hold her up to be the model for other employees. I am a retired high school and college teacher and know that the ability to retain people of this quality is difficult. Teresa is an employee that needs to be recognized and rewarded for her excellent work!!! THANK YOU TERESA AND TURBO TAX!!!!!
Date published: 2023-02-06
Rated 4 out of 5 by from Love Turbotax Turbotax is a great alternative to those whom dont like paying tax prep. fees!!!
Date published: 2023-02-06
Rated 5 out of 5 by from Lovely Easy to use and very helpful I love using turbo tax
Date published: 2023-02-06
Rated 5 out of 5 by from easy to use it helps you step by step. all i had to do is input the info
Date published: 2023-02-06
Rated 5 out of 5 by from Easy to use The ease of use on Turbo Tax is fabulous. I have used it the previous 10 years, and have encouraged my family to all do the same. My father, mother, brother, and sister are all now users. I will use it again next year!
Date published: 2023-02-06
All TurboTax® Offerings Reviews - Page 11100
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Software issues I had software issues on non qualified pension income. Help desk could not understand error code and said to wait two weeks and file again. In my opinion not a good answer. They could not tell me if it was IRS or Turbotax issue. Looked on the internet and found the answer to the error code and fixed it myself. Should have been caught on beta testing
Date published: 2023-02-06
Rated 4 out of 5 by from Still the best available platform for personal tax The support seems to have gone downhill though. My escalation was lost and I was transferred back into the traditional support queue. Also, how can Turbotax not recognize and import Intuit's Rocket Mortgage for 1098s?
Date published: 2023-02-06
Rated 5 out of 5 by from Turbo Tax truly takes the hassle out of taxes I love using TurboTax when filing taxes. It makes a time that would otherwise be very hard a time that is easy. I will be using it again next year.
Date published: 2023-02-06
Rated 5 out of 5 by from Easy to use! You don't have to be a tax expert to do your taxes. It will walk you thru every step and the help sections, section checks and suggestions ensure you are doing things correctly. We have used it for years!
Date published: 2023-02-06
Rated 4 out of 5 by from turbo tax Product is fine ooooooooooooooooooooooooooooooooooooo
Date published: 2023-02-06
Rated 5 out of 5 by from Turbo Tax is easy and efficient to use I just finished filing my tax return after days of struggling. After 3 phone calls, I was connected with Teresa C. She was knowledgeable, patient, professional, kind, caring, personable, and Turbo Tax should be proud of her work and Turbo Tax should hold her up to be the model for other employees. I am a retired high school and college teacher and know that the ability to retain people of this quality is difficult. Teresa is an employee that needs to be recognized and rewarded for her excellent work!!! THANK YOU TERESA AND TURBO TAX!!!!!
Date published: 2023-02-06
Rated 4 out of 5 by from Love Turbotax Turbotax is a great alternative to those whom dont like paying tax prep. fees!!!
Date published: 2023-02-06
Rated 5 out of 5 by from Lovely Easy to use and very helpful I love using turbo tax
Date published: 2023-02-06
Rated 5 out of 5 by from easy to use it helps you step by step. all i had to do is input the info
Date published: 2023-02-06
Rated 5 out of 5 by from Easy to use The ease of use on Turbo Tax is fabulous. I have used it the previous 10 years, and have encouraged my family to all do the same. My father, mother, brother, and sister are all now users. I will use it again next year!
Date published: 2023-02-06
All TurboTax® Offerings Reviews - Page 11100