TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
Johncolorado from
Software issues
I had software issues on non qualified pension income. Help desk could not understand error code and said to wait two weeks and file again. In my opinion not a good answer. They could not tell me if it was IRS or Turbotax issue. Looked on the internet and found the answer to the error code and fixed it myself. Should have been caught on beta testing
Date published: 2023-02-06
Rated 4 out of 5 by
IDGAF63301 from
Still the best available platform for personal tax
The support seems to have gone downhill though. My escalation was lost and I was transferred back into the traditional support queue. Also, how can Turbotax not recognize and import Intuit's Rocket Mortgage for 1098s?
Date published: 2023-02-06
Rated 5 out of 5 by
Tommie848 from
Turbo Tax truly takes the hassle out of taxes
I love using TurboTax when filing taxes. It makes a time that would otherwise be very hard a time that is easy. I will be using it again next year.
Date published: 2023-02-06
Rated 5 out of 5 by
Carolina252 from
Easy to use!
You don't have to be a tax expert to do your taxes. It will walk you thru every step and the help sections, section checks and suggestions ensure you are doing things correctly. We have used it for years!
Date published: 2023-02-06
Rated 4 out of 5 by
jameslc12 from
turbo tax
Product is fine ooooooooooooooooooooooooooooooooooooo
Date published: 2023-02-06
Rated 5 out of 5 by
N S Bell from
Turbo Tax is easy and efficient to use
I just finished filing my tax return after days of struggling. After 3 phone calls, I was connected with Teresa C. She was knowledgeable, patient, professional, kind, caring, personable, and Turbo Tax should be proud of her work and Turbo Tax should hold her up to be the model for other employees. I am a retired high school and college teacher and know that the ability to retain people of this quality is difficult. Teresa is an employee that needs to be recognized and rewarded for her excellent work!!! THANK YOU TERESA AND TURBO TAX!!!!!
Date published: 2023-02-06
Rated 4 out of 5 by
Tunisea from
Love Turbotax
Turbotax is a great alternative to those whom dont like paying tax prep. fees!!!
Date published: 2023-02-06
Rated 5 out of 5 by
Mauriciop from
Lovely
Easy to use and very helpful I love using turbo tax
Date published: 2023-02-06
Rated 5 out of 5 by
crookedrunner from
easy to use
it helps you step by step. all i had to do is input the info
Date published: 2023-02-06
Rated 5 out of 5 by
ThenanaAnna from
Easy to use
The ease of use on Turbo Tax is fabulous. I have used it the previous 10 years, and have encouraged my family to all do the same. My father, mother, brother, and sister are all now users. I will use it again next year!
All TurboTax® Offerings Reviews - Page 11100
Date published: 2023-02-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Johncolorado from
Software issues
I had software issues on non qualified pension income. Help desk could not understand error code and said to wait two weeks and file again. In my opinion not a good answer. They could not tell me if it was IRS or Turbotax issue. Looked on the internet and found the answer to the error code and fixed it myself. Should have been caught on beta testing
Date published: 2023-02-06
Rated 4 out of 5 by
IDGAF63301 from
Still the best available platform for personal tax
The support seems to have gone downhill though. My escalation was lost and I was transferred back into the traditional support queue. Also, how can Turbotax not recognize and import Intuit's Rocket Mortgage for 1098s?
Date published: 2023-02-06
Rated 5 out of 5 by
Tommie848 from
Turbo Tax truly takes the hassle out of taxes
I love using TurboTax when filing taxes. It makes a time that would otherwise be very hard a time that is easy. I will be using it again next year.
Date published: 2023-02-06
Rated 5 out of 5 by
Carolina252 from
Easy to use!
You don't have to be a tax expert to do your taxes. It will walk you thru every step and the help sections, section checks and suggestions ensure you are doing things correctly. We have used it for years!
Date published: 2023-02-06
Rated 4 out of 5 by
jameslc12 from
turbo tax
Product is fine ooooooooooooooooooooooooooooooooooooo
Date published: 2023-02-06
Rated 5 out of 5 by
N S Bell from
Turbo Tax is easy and efficient to use
I just finished filing my tax return after days of struggling. After 3 phone calls, I was connected with Teresa C. She was knowledgeable, patient, professional, kind, caring, personable, and Turbo Tax should be proud of her work and Turbo Tax should hold her up to be the model for other employees. I am a retired high school and college teacher and know that the ability to retain people of this quality is difficult. Teresa is an employee that needs to be recognized and rewarded for her excellent work!!! THANK YOU TERESA AND TURBO TAX!!!!!
Date published: 2023-02-06
Rated 4 out of 5 by
Tunisea from
Love Turbotax
Turbotax is a great alternative to those whom dont like paying tax prep. fees!!!
Date published: 2023-02-06
Rated 5 out of 5 by
Mauriciop from
Lovely
Easy to use and very helpful I love using turbo tax
Date published: 2023-02-06
Rated 5 out of 5 by
crookedrunner from
easy to use
it helps you step by step. all i had to do is input the info
Date published: 2023-02-06
Rated 5 out of 5 by
ThenanaAnna from
Easy to use
The ease of use on Turbo Tax is fabulous. I have used it the previous 10 years, and have encouraged my family to all do the same. My father, mother, brother, and sister are all now users. I will use it again next year!
All TurboTax® Offerings Reviews - Page 11100
Date published: 2023-02-06