TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Excellent Customer Service Cherryll was great, and did a very efficient job! Treated me well!
Date published: 2023-01-26
Rated 5 out of 5 by from TurboTax was AWESOME The process was easy and simple to navigate. I enjoyed being able to do my own taxes without several fees. Also was accepted for a refund advance my first time filing
Date published: 2023-01-26
Rated 4 out of 5 by from great easy tool to do your own taxes everything was very simple and easy to use would been 5 stars but the pary wher you have to find last years 1040 form to verify identity was an issue only because not everybody can just get a 1040 form easy that is a bad inconvenience i would personally make people verify using some other form other then a 1040 form
Date published: 2023-01-26
Rated 5 out of 5 by from Very good Very good well let everyone know about TurboTax every year tax season come out
Date published: 2023-01-26
Rated 5 out of 5 by from Filed my taxes in 10 minutes Super quick and easy interface. I highly recommend Turbo Tax.
Date published: 2023-01-26
Rated 5 out of 5 by from Love Turbo Tax I've used Turbo Tax the last 8 years and will continue to use it. Its easy to understand and it takes you step by step through the process.
Date published: 2023-01-26
Rated 5 out of 5 by from Turbo Tax is Awesome for Me I have used Turbo Tax the last 8 Years they have always been good to me and easy to use. The agents are polite and easy to understand. They even had patience when my dog was barking in the background when I had to call them about a problem.
Date published: 2023-01-26
Rated 5 out of 5 by from I wouldn't file any other way!! I love the ease of filing my own taxes, but also know that I am protected if I made a mistake. I am always able to file with comfort and confidence.
Date published: 2023-01-26
Rated 1 out of 5 by from Terrible Reps was not knowledgeable. Wait time to talk or chat was more than 30 minutes wait. Way to expensive to not receive any assistance.
Date published: 2023-01-26
Rated 5 out of 5 by from Turbo Tax is awesome Using Turbo Tax is the quickest and easiest way to do your taxes. No hiccups or anything to slow you down.
Date published: 2023-01-26
All TurboTax® Offerings Reviews - Page 1110
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent Customer Service Cherryll was great, and did a very efficient job! Treated me well!
Date published: 2023-01-26
Rated 5 out of 5 by from TurboTax was AWESOME The process was easy and simple to navigate. I enjoyed being able to do my own taxes without several fees. Also was accepted for a refund advance my first time filing
Date published: 2023-01-26
Rated 4 out of 5 by from great easy tool to do your own taxes everything was very simple and easy to use would been 5 stars but the pary wher you have to find last years 1040 form to verify identity was an issue only because not everybody can just get a 1040 form easy that is a bad inconvenience i would personally make people verify using some other form other then a 1040 form
Date published: 2023-01-26
Rated 5 out of 5 by from Very good Very good well let everyone know about TurboTax every year tax season come out
Date published: 2023-01-26
Rated 5 out of 5 by from Filed my taxes in 10 minutes Super quick and easy interface. I highly recommend Turbo Tax.
Date published: 2023-01-26
Rated 5 out of 5 by from Love Turbo Tax I've used Turbo Tax the last 8 years and will continue to use it. Its easy to understand and it takes you step by step through the process.
Date published: 2023-01-26
Rated 5 out of 5 by from Turbo Tax is Awesome for Me I have used Turbo Tax the last 8 Years they have always been good to me and easy to use. The agents are polite and easy to understand. They even had patience when my dog was barking in the background when I had to call them about a problem.
Date published: 2023-01-26
Rated 5 out of 5 by from I wouldn't file any other way!! I love the ease of filing my own taxes, but also know that I am protected if I made a mistake. I am always able to file with comfort and confidence.
Date published: 2023-01-26
Rated 1 out of 5 by from Terrible Reps was not knowledgeable. Wait time to talk or chat was more than 30 minutes wait. Way to expensive to not receive any assistance.
Date published: 2023-01-26
Rated 5 out of 5 by from Turbo Tax is awesome Using Turbo Tax is the quickest and easiest way to do your taxes. No hiccups or anything to slow you down.
Date published: 2023-01-26
All TurboTax® Offerings Reviews - Page 1110