TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is great! I used turbo tax for the first time last year and it's the best. I file a simple tax return so I'm not sure once I have other deductions but so far so good!
Date published: 2021-02-18
Rated 5 out of 5 by from Solid software solid service, alerted me to a credit i wasnt aware i qualified for
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo tax good program but be careful Was having difficulty with a specific section of my taxes. Spoke to Liz, A CPA, who was wonderful and after researching the issue called and resolved the problem.
Date published: 2021-02-18
Rated 2 out of 5 by from Turbo tax is buggy This year's version of Turbo Tax ,2020, is buggy. I had an entry related to REITs and I don,t have any REITS. Also had trouble with creating the Estimated tax payment forms for tax year 2021. IT prints a watermark; "Do not file, Form not final" I want through all the forms and scheduled and cannot correct this. Worked in past years, but not for 2020.
Date published: 2021-02-18
Rated 4 out of 5 by from Very Helpful service The customer service is kind and patient with all types of questions.
Date published: 2021-02-18
Rated 4 out of 5 by from Only Fair TurboTax is not as good as it once was as ability to print individual worksheet has been deleted.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is easy to use year after year very helpful when you need more information about new laws and deductions
Date published: 2021-02-18
Rated 5 out of 5 by from wooohooo Turbo Tax makes it very easy for me to file on my own
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is wonderful Use TurboTax for more than 20 years! It is so easy to use.
Date published: 2021-02-18
Rated 5 out of 5 by from Knowledgeable and Patient Turbo Tax guides you step by step through nearly every box. And, knowledgeable, patient, experienced helpers are there when you have a question. Gabriel--you're awesome! He spent two hours helping me find and solve a problem that proved to be a needle in the tax haystack. When the call dropped, he called back and stayed on the line until things were exactly how they needed to be. Even the accountant I used to use didn't have that kind of customer service--and he knew me.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 11087
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is great! I used turbo tax for the first time last year and it's the best. I file a simple tax return so I'm not sure once I have other deductions but so far so good!
Date published: 2021-02-18
Rated 5 out of 5 by from Solid software solid service, alerted me to a credit i wasnt aware i qualified for
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo tax good program but be careful Was having difficulty with a specific section of my taxes. Spoke to Liz, A CPA, who was wonderful and after researching the issue called and resolved the problem.
Date published: 2021-02-18
Rated 2 out of 5 by from Turbo tax is buggy This year's version of Turbo Tax ,2020, is buggy. I had an entry related to REITs and I don,t have any REITS. Also had trouble with creating the Estimated tax payment forms for tax year 2021. IT prints a watermark; "Do not file, Form not final" I want through all the forms and scheduled and cannot correct this. Worked in past years, but not for 2020.
Date published: 2021-02-18
Rated 4 out of 5 by from Very Helpful service The customer service is kind and patient with all types of questions.
Date published: 2021-02-18
Rated 4 out of 5 by from Only Fair TurboTax is not as good as it once was as ability to print individual worksheet has been deleted.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is easy to use year after year very helpful when you need more information about new laws and deductions
Date published: 2021-02-18
Rated 5 out of 5 by from wooohooo Turbo Tax makes it very easy for me to file on my own
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is wonderful Use TurboTax for more than 20 years! It is so easy to use.
Date published: 2021-02-18
Rated 5 out of 5 by from Knowledgeable and Patient Turbo Tax guides you step by step through nearly every box. And, knowledgeable, patient, experienced helpers are there when you have a question. Gabriel--you're awesome! He spent two hours helping me find and solve a problem that proved to be a needle in the tax haystack. When the call dropped, he called back and stayed on the line until things were exactly how they needed to be. Even the accountant I used to use didn't have that kind of customer service--and he knew me.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 11087