TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from WATCH THOSE FEES I THOUGHT IT WAS SHADY HOW THEY LAYER THE FEES AT THE END I THOUGHT I WAS 0.00 PLUS 40...BUT I WAS 40 PLUS 40
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax-30 minutes or less! I had all my documents in hand and ready to go. TurboTax had about 80% of my information autofilled. I spent most of my time double checking numbers and electronically signing documents. My teenager could have done this for me. It was TRUELY THAT EASY!
Date published: 2021-02-18
Rated 5 out of 5 by from Easy-Pesy super easy, just Import your income and trading information and following the steps
Date published: 2021-02-18
Rated 5 out of 5 by from Awesome, amazed that this is free I am a college student and have very little time to read over my tax information, and money is tight so paying for someone to do them in not a great option either. The turboTax free edition is all I need tgo file my taxes on my few part time jobs I have, very easy to understand and submit.
Date published: 2021-02-18
Rated 5 out of 5 by from Really love Turbo Tax and have for over 6 years I've been extremely happy with Turbo tax and have used it for over 6 years. I feel empowered taking control over my taxes and learning how it all works. TurboTax truly helps remove the confusion around taxes. My only recommendation is to add a detailed section about moving to another state mid year. I feel this is going to become extremely common because of the economic impacts from COVID-19. Personally, my main issue was navigating through health insurance because the state I moved to had no tax penalty for not having health insurance, while the one I came from did have a penalty and tried to penalize me for the dates I lived in the new state. Paying over 600$ can mean a lot for someone who left their job because they couldn't afford to live and is completely broke and crippled with debt with three kids to support. Anyway, I was able to fix the issue on my own but it took me a lot of time and was a bit stressful. I don't know if it costs money to consult with experts so I didn't try. I did find a section about moving and filing taxes in multiple states but it really doesn't touch on the health insurance bit. But then again, maybe you do this on purpose so people have to pay more money.
Date published: 2021-02-18
Rated 5 out of 5 by from Excellent process I've actually used this site for years and found it to be one of the easiest and most comprehensive. Pretty much anyone can do their own taxes for a fraction of the cost of another program.
Date published: 2021-02-18
Rated 1 out of 5 by from Wouldnt let me file the proper form taxes kept get I have had to refile too many times no one was very helpful so I filed with someone else
Date published: 2021-02-18
Rated 5 out of 5 by from Turbotax Turbo tax has been helping me file my taxes since 2011. The software is great and it is easy to use. Our taxes are not too complicated, but it takes usually about an hour and I am very satisfied with the service.
Date published: 2021-02-18
Rated 5 out of 5 by from Helped ease my mind My tax pro stayed on the phone with me for 2 hours to ensure everything was done correctly! Life saver.
Date published: 2021-02-18
Rated 1 out of 5 by from It’s alright Rejecting my state taxes for some odd reason after following every step they gave to follow.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 11081
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from WATCH THOSE FEES I THOUGHT IT WAS SHADY HOW THEY LAYER THE FEES AT THE END I THOUGHT I WAS 0.00 PLUS 40...BUT I WAS 40 PLUS 40
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax-30 minutes or less! I had all my documents in hand and ready to go. TurboTax had about 80% of my information autofilled. I spent most of my time double checking numbers and electronically signing documents. My teenager could have done this for me. It was TRUELY THAT EASY!
Date published: 2021-02-18
Rated 5 out of 5 by from Easy-Pesy super easy, just Import your income and trading information and following the steps
Date published: 2021-02-18
Rated 5 out of 5 by from Awesome, amazed that this is free I am a college student and have very little time to read over my tax information, and money is tight so paying for someone to do them in not a great option either. The turboTax free edition is all I need tgo file my taxes on my few part time jobs I have, very easy to understand and submit.
Date published: 2021-02-18
Rated 5 out of 5 by from Really love Turbo Tax and have for over 6 years I've been extremely happy with Turbo tax and have used it for over 6 years. I feel empowered taking control over my taxes and learning how it all works. TurboTax truly helps remove the confusion around taxes. My only recommendation is to add a detailed section about moving to another state mid year. I feel this is going to become extremely common because of the economic impacts from COVID-19. Personally, my main issue was navigating through health insurance because the state I moved to had no tax penalty for not having health insurance, while the one I came from did have a penalty and tried to penalize me for the dates I lived in the new state. Paying over 600$ can mean a lot for someone who left their job because they couldn't afford to live and is completely broke and crippled with debt with three kids to support. Anyway, I was able to fix the issue on my own but it took me a lot of time and was a bit stressful. I don't know if it costs money to consult with experts so I didn't try. I did find a section about moving and filing taxes in multiple states but it really doesn't touch on the health insurance bit. But then again, maybe you do this on purpose so people have to pay more money.
Date published: 2021-02-18
Rated 5 out of 5 by from Excellent process I've actually used this site for years and found it to be one of the easiest and most comprehensive. Pretty much anyone can do their own taxes for a fraction of the cost of another program.
Date published: 2021-02-18
Rated 1 out of 5 by from Wouldnt let me file the proper form taxes kept get I have had to refile too many times no one was very helpful so I filed with someone else
Date published: 2021-02-18
Rated 5 out of 5 by from Turbotax Turbo tax has been helping me file my taxes since 2011. The software is great and it is easy to use. Our taxes are not too complicated, but it takes usually about an hour and I am very satisfied with the service.
Date published: 2021-02-18
Rated 5 out of 5 by from Helped ease my mind My tax pro stayed on the phone with me for 2 hours to ensure everything was done correctly! Life saver.
Date published: 2021-02-18
Rated 1 out of 5 by from It’s alright Rejecting my state taxes for some odd reason after following every step they gave to follow.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 11081