TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Fab assistance from Karen Great timely necessary assistance from live consultant.
Date published: 2021-10-16
Rated 5 out of 5 by from Turbo Tax Works for me I have Been Using Turbo Tax for several years now - satisfied customer
Date published: 2021-10-16
Rated 3 out of 5 by from Meh. I'm not thrilled, but I'm glad to have gotten my taxes done. Unfortunately, I waited until the last minute. Your program wasn't as clear and easy as you claim. However, what really turned me off is your constant attempts at upselling. Jeez. Leave me alone.
Date published: 2021-10-16
Rated 5 out of 5 by from LONG TIME FULLY SATISFIED TURBO TAXER Easy to use! I habe used TT for so long that I can't remember what it was like before. Great product!
Date published: 2021-10-16
Rated 4 out of 5 by from Great Easy to complete, super fast and you receive feedback
Date published: 2021-10-16
Rated 4 out of 5 by from TURBOTX 2020 THERE IS A GLITCH IN THE CA STATE FORMS RE EXCESS SDI THAT STOPPED THE PROGRAM FROM BEING ABLE TO TRANSMIT ELECTRONICALLY. i DID NOT HAVE EXCESS SDI BUT THE PROGRAM WOULD NOT ACCEPT A ZERO. EXTREMELY FRUSTRATING. NOW I HAVE TO PRINT AND SEND RATHER THAN TRANSMIT ELECTRONICALLY; AND I PAID FOR ELECTRONIC TRANSMITTAL
Date published: 2021-10-16
Rated 1 out of 5 by from Only Good for the Obvious For1031x, out of state returns where you have to purchase a second or third state for a rental property, and determining AGI when the Fed Gov changes it after you file, is impossible. No guidance is provided on the difficult sections
Date published: 2021-10-16
Rated 5 out of 5 by from Paul with TurboTax was AMAZING! Paul was absolutely spectacular. He promptly answered all our questions, guided us step by step to what is needed, advised best way to approach things and got us almost 10K in refunds when we thought we would owe money to the IRS. Thanks Paul!
Date published: 2021-10-16
Rated 1 out of 5 by from turbo tax doesnt fix important bugs I get the same error every year when filing taxes. This return has certain errors that are not available for e filing yet. It doesn't matter how far into the season it is. The program can't perform when its called on. Had to file an extension and 6 months later its still junk.
Date published: 2021-10-16
Rated 5 out of 5 by from TurboTax relieved me of the tax prep burden TurboTax is very easy to follow, the screens guide you through entering information to find tax credits and deductions
Date published: 2021-10-16
All TurboTax® Offerings Reviews - Page 1109
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fab assistance from Karen Great timely necessary assistance from live consultant.
Date published: 2021-10-16
Rated 5 out of 5 by from Turbo Tax Works for me I have Been Using Turbo Tax for several years now - satisfied customer
Date published: 2021-10-16
Rated 3 out of 5 by from Meh. I'm not thrilled, but I'm glad to have gotten my taxes done. Unfortunately, I waited until the last minute. Your program wasn't as clear and easy as you claim. However, what really turned me off is your constant attempts at upselling. Jeez. Leave me alone.
Date published: 2021-10-16
Rated 5 out of 5 by from LONG TIME FULLY SATISFIED TURBO TAXER Easy to use! I habe used TT for so long that I can't remember what it was like before. Great product!
Date published: 2021-10-16
Rated 4 out of 5 by from Great Easy to complete, super fast and you receive feedback
Date published: 2021-10-16
Rated 4 out of 5 by from TURBOTX 2020 THERE IS A GLITCH IN THE CA STATE FORMS RE EXCESS SDI THAT STOPPED THE PROGRAM FROM BEING ABLE TO TRANSMIT ELECTRONICALLY. i DID NOT HAVE EXCESS SDI BUT THE PROGRAM WOULD NOT ACCEPT A ZERO. EXTREMELY FRUSTRATING. NOW I HAVE TO PRINT AND SEND RATHER THAN TRANSMIT ELECTRONICALLY; AND I PAID FOR ELECTRONIC TRANSMITTAL
Date published: 2021-10-16
Rated 1 out of 5 by from Only Good for the Obvious For1031x, out of state returns where you have to purchase a second or third state for a rental property, and determining AGI when the Fed Gov changes it after you file, is impossible. No guidance is provided on the difficult sections
Date published: 2021-10-16
Rated 5 out of 5 by from Paul with TurboTax was AMAZING! Paul was absolutely spectacular. He promptly answered all our questions, guided us step by step to what is needed, advised best way to approach things and got us almost 10K in refunds when we thought we would owe money to the IRS. Thanks Paul!
Date published: 2021-10-16
Rated 1 out of 5 by from turbo tax doesnt fix important bugs I get the same error every year when filing taxes. This return has certain errors that are not available for e filing yet. It doesn't matter how far into the season it is. The program can't perform when its called on. Had to file an extension and 6 months later its still junk.
Date published: 2021-10-16
Rated 5 out of 5 by from TurboTax relieved me of the tax prep burden TurboTax is very easy to follow, the screens guide you through entering information to find tax credits and deductions
Date published: 2021-10-16
All TurboTax® Offerings Reviews - Page 1109