TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Awesome turbo tax Great service thanks for doing my taxes this year I will recommend it to all my friends and family awesome job TurboTax keep doing the great work
Date published: 2022-02-18
Rated 4 out of 5 by from took 4 ties, but made it on the 4th try. Last year they were all unavailable. and the connection was down
Date published: 2022-02-18
Rated 1 out of 5 by from Really gone downhill I've been using TurboTax for years and always found it to be a great service. This year has been the exact opposite. The problems started when I was trying to complete my return, but it was saying I needed to update TurboTax by clicking Check for Updates to connect to the website. The problem is that I'm using the web version of TT. I don't have the ability to update the software used by the website. This problem was compounded by the Live Help person insisting that I needed to update my computer somehow and disconnecting from the chat after making me use a second computer (which had the same error). Thankfully the second person I spoke to was able to fix the error. The most recent issue is the fact that my state return was rejected, but absolutely no information was given as to the specific reason. Just a category. This is not helpful at all. Also, it makes no sense that I should have to turn off adblockers to post a review. That alone dropped the rating from 2 stars to 1.
Date published: 2022-02-18
Rated 5 out of 5 by from Awesome. Really quick and easy!!! It was great fun and didn't have to do much
Date published: 2022-02-18
Rated 5 out of 5 by from liker it like it it took days to fish but im done n im glad its over
Date published: 2022-02-18
Rated 5 out of 5 by from Super fast and easy! The whole process was quick and simple to follow!!
Date published: 2022-02-18
Rated 1 out of 5 by from Having trouble to efile Cannot believe the top tax software just not work as promised for eFiling.
Date published: 2022-02-18
Rated 5 out of 5 by from less anxiety i was very nervous doing taxes, but turbo tax walks you through it and makes it super smooth.
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax safe and easiest by far. Better than all Was the greatest tax aide software that I've ever used.
Date published: 2022-02-18
Rated 5 out of 5 by from QUICK AND EASY Thank you for your wonderful service. Taxes are like another language for me sometimes and this really streamlines the process for me.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 11077
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome turbo tax Great service thanks for doing my taxes this year I will recommend it to all my friends and family awesome job TurboTax keep doing the great work
Date published: 2022-02-18
Rated 4 out of 5 by from took 4 ties, but made it on the 4th try. Last year they were all unavailable. and the connection was down
Date published: 2022-02-18
Rated 1 out of 5 by from Really gone downhill I've been using TurboTax for years and always found it to be a great service. This year has been the exact opposite. The problems started when I was trying to complete my return, but it was saying I needed to update TurboTax by clicking Check for Updates to connect to the website. The problem is that I'm using the web version of TT. I don't have the ability to update the software used by the website. This problem was compounded by the Live Help person insisting that I needed to update my computer somehow and disconnecting from the chat after making me use a second computer (which had the same error). Thankfully the second person I spoke to was able to fix the error. The most recent issue is the fact that my state return was rejected, but absolutely no information was given as to the specific reason. Just a category. This is not helpful at all. Also, it makes no sense that I should have to turn off adblockers to post a review. That alone dropped the rating from 2 stars to 1.
Date published: 2022-02-18
Rated 5 out of 5 by from Awesome. Really quick and easy!!! It was great fun and didn't have to do much
Date published: 2022-02-18
Rated 5 out of 5 by from liker it like it it took days to fish but im done n im glad its over
Date published: 2022-02-18
Rated 5 out of 5 by from Super fast and easy! The whole process was quick and simple to follow!!
Date published: 2022-02-18
Rated 1 out of 5 by from Having trouble to efile Cannot believe the top tax software just not work as promised for eFiling.
Date published: 2022-02-18
Rated 5 out of 5 by from less anxiety i was very nervous doing taxes, but turbo tax walks you through it and makes it super smooth.
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax safe and easiest by far. Better than all Was the greatest tax aide software that I've ever used.
Date published: 2022-02-18
Rated 5 out of 5 by from QUICK AND EASY Thank you for your wonderful service. Taxes are like another language for me sometimes and this really streamlines the process for me.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 11077