TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Most miserable tax return in my 80 years. Connections disappear! the work doesn't flow automatically to the next correct box. Numbers are not allowed to be entered in the correct places? Why? Of course... it's ALL MY fault! What used to take a half hour or so, took two days this year! There is someone out here that will do it all for us for the price of the software! And without an upset stomach!!
Date published: 2022-03-15
Rated 5 out of 5 by from The excellence is in the people Both Ruby and David were great people to work with, would gladly work with them again
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax is easy Turbo tax made it easy to fill out the tax forms. We have used it before and will use it again
Date published: 2022-03-15
Rated 2 out of 5 by from Not good this year 2021 Very hard to find help. Major financial institution not available for import though logo displayed above menu. Multiple re-clicks at important places because first click didn't work. 12 year user and it has never been this bad.
Date published: 2022-03-15
Rated 5 out of 5 by from Jennifer was Awesome! I have used Turbo Tax for many years....this is the first with Full Service. I felt very confident with Jennifer's help. Thankyou Jennifer!
Date published: 2022-03-15
Rated 5 out of 5 by from TurboxTax is a one stop shop! I loved my experience with having a tax expert file my taxes for me this year. With a busy life it is great to know that I can let a professional file my taxes for me and also educate me on the process.
Date published: 2022-03-15
Rated 5 out of 5 by from Great product Why can't I file an Extension electronically with this product? It would certainly complement and complete the product and make life a lot easier!
Date published: 2022-03-15
Rated 5 out of 5 by from Simple and fast I've been using this program for 10 years, and so far so good! Easy, quick and unstandable.
Date published: 2022-03-15
Rated 4 out of 5 by from TurboTax was Great Nachel was Excellent and Resolved my problem quickly
Date published: 2022-03-15
Rated 3 out of 5 by from Getting too pricey! I do like the turbotax product but it is getting a little pricey. Not only has the base product gone up I still have to pay to file my state taxes...
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 11074
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Most miserable tax return in my 80 years. Connections disappear! the work doesn't flow automatically to the next correct box. Numbers are not allowed to be entered in the correct places? Why? Of course... it's ALL MY fault! What used to take a half hour or so, took two days this year! There is someone out here that will do it all for us for the price of the software! And without an upset stomach!!
Date published: 2022-03-15
Rated 5 out of 5 by from The excellence is in the people Both Ruby and David were great people to work with, would gladly work with them again
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax is easy Turbo tax made it easy to fill out the tax forms. We have used it before and will use it again
Date published: 2022-03-15
Rated 2 out of 5 by from Not good this year 2021 Very hard to find help. Major financial institution not available for import though logo displayed above menu. Multiple re-clicks at important places because first click didn't work. 12 year user and it has never been this bad.
Date published: 2022-03-15
Rated 5 out of 5 by from Jennifer was Awesome! I have used Turbo Tax for many years....this is the first with Full Service. I felt very confident with Jennifer's help. Thankyou Jennifer!
Date published: 2022-03-15
Rated 5 out of 5 by from TurboxTax is a one stop shop! I loved my experience with having a tax expert file my taxes for me this year. With a busy life it is great to know that I can let a professional file my taxes for me and also educate me on the process.
Date published: 2022-03-15
Rated 5 out of 5 by from Great product Why can't I file an Extension electronically with this product? It would certainly complement and complete the product and make life a lot easier!
Date published: 2022-03-15
Rated 5 out of 5 by from Simple and fast I've been using this program for 10 years, and so far so good! Easy, quick and unstandable.
Date published: 2022-03-15
Rated 4 out of 5 by from TurboTax was Great Nachel was Excellent and Resolved my problem quickly
Date published: 2022-03-15
Rated 3 out of 5 by from Getting too pricey! I do like the turbotax product but it is getting a little pricey. Not only has the base product gone up I still have to pay to file my state taxes...
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 11074