TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Fast and Easy Would recommend a 100 times. Live chat is ver helpful.
Date published: 2022-02-17
Rated 5 out of 5 by from Support was over the top !........ Awesome technical support..........the woman (karen) that helped me was patient and very knowledgeable.
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo Tax is easy and uncomplicated This is my 10th year of using Turbo Tax. It is easy, uncomplicated, and fast. I will not consider another service.
Date published: 2022-02-17
Rated 2 out of 5 by from It’s ok This year it seems like the only way for a Live Agent to help is if you upgrade to a higher bundle. Last year I had no issues filing and not I continue to get reject when someone from TurboTax could override it but they refuse to help me.
Date published: 2022-02-17
Rated 4 out of 5 by from tax Good experience. But it asked me to pay my fed tax twice after I received delayed info from the state.
Date published: 2022-02-17
Rated 4 out of 5 by from TURBO TAX IS VERY GOOD Well organized...eay to follow. Only negative is the difficulty trying to talk to a live agent.
Date published: 2022-02-17
Rated 5 out of 5 by from Quick and Easy I really enjoyed using Turbotax. I enjoyed how simple it was to go through the entire process, as well as the concise explanation to my inquiries.
Date published: 2022-02-17
Rated 5 out of 5 by from Perfect for me and my family I'm in the military, residing outside my home state. And have been using Turbo Tax for several years. This year I used only the basic turbotax options to file federal and state taxes. The walkthroughs can feel redundant at times, but they always result in extremely thorough analysis of your situation and a feeling of confidence. Perhaps ironically for TT, I'm so confident that my taxes are good to go that I've never felt like I needed the deluxe service (my taxes are simple though, since I'm not self employed and have one income stream). I mostly appreciate being able to import last year's information so I'm not starting from scratch every time. And, I've only had like two situations where turbotax wasn't completely prepared for a unique tax situation, but even then TT did a great job of providing references so I could look at the authoritative tax law myself and make an informed decision. Starting last year, TT had fully integrated the newest tax law for military folks residing outside their state, which made my taxes even easier. Highly recommended. Easy, reliable, and quick.
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo tax is awesome! Easy and well explained can not go wrong with this site at all Ben doing my taxes for 3 years on turbo tax now!
Date published: 2022-02-17
Rated 5 out of 5 by from turbo tax is very efficient turbo tax expert was very patient and thorough and resolved my issue
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11072
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast and Easy Would recommend a 100 times. Live chat is ver helpful.
Date published: 2022-02-17
Rated 5 out of 5 by from Support was over the top !........ Awesome technical support..........the woman (karen) that helped me was patient and very knowledgeable.
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo Tax is easy and uncomplicated This is my 10th year of using Turbo Tax. It is easy, uncomplicated, and fast. I will not consider another service.
Date published: 2022-02-17
Rated 2 out of 5 by from It’s ok This year it seems like the only way for a Live Agent to help is if you upgrade to a higher bundle. Last year I had no issues filing and not I continue to get reject when someone from TurboTax could override it but they refuse to help me.
Date published: 2022-02-17
Rated 4 out of 5 by from tax Good experience. But it asked me to pay my fed tax twice after I received delayed info from the state.
Date published: 2022-02-17
Rated 4 out of 5 by from TURBO TAX IS VERY GOOD Well organized...eay to follow. Only negative is the difficulty trying to talk to a live agent.
Date published: 2022-02-17
Rated 5 out of 5 by from Quick and Easy I really enjoyed using Turbotax. I enjoyed how simple it was to go through the entire process, as well as the concise explanation to my inquiries.
Date published: 2022-02-17
Rated 5 out of 5 by from Perfect for me and my family I'm in the military, residing outside my home state. And have been using Turbo Tax for several years. This year I used only the basic turbotax options to file federal and state taxes. The walkthroughs can feel redundant at times, but they always result in extremely thorough analysis of your situation and a feeling of confidence. Perhaps ironically for TT, I'm so confident that my taxes are good to go that I've never felt like I needed the deluxe service (my taxes are simple though, since I'm not self employed and have one income stream). I mostly appreciate being able to import last year's information so I'm not starting from scratch every time. And, I've only had like two situations where turbotax wasn't completely prepared for a unique tax situation, but even then TT did a great job of providing references so I could look at the authoritative tax law myself and make an informed decision. Starting last year, TT had fully integrated the newest tax law for military folks residing outside their state, which made my taxes even easier. Highly recommended. Easy, reliable, and quick.
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo tax is awesome! Easy and well explained can not go wrong with this site at all Ben doing my taxes for 3 years on turbo tax now!
Date published: 2022-02-17
Rated 5 out of 5 by from turbo tax is very efficient turbo tax expert was very patient and thorough and resolved my issue
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11072