TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Five stars! My experience with TurboTax was honestly amazing and super simple. It guides you through out the entire process. whenever you don't know what something means it has these helpful notes that explain everything throughly. They have experts that help you within a few minuets also. Thank you turbo tax from my heart you guys made my life easier you have no idea.
Date published: 2022-02-25
Rated 5 out of 5 by from Happy I’ve used Turbo Tax for a while now. Easy to use overall
Date published: 2022-02-25
Rated 5 out of 5 by from The Ease of Turbo Tax I did not have to ask for help this year. Everything was so clear and everything worked out successfully.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax is easy to use. I've used this program to file my income taxes for many years and have always found it the best and easiest way for me to file.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax People are Awesome People are very helpful and website is easy to use.
Date published: 2022-02-25
Rated 5 out of 5 by from The name fits the product. This was a fairly easy process. The tax expert by the name of Rose Lena, based out of New York, helped with any of the questions we had.
Date published: 2022-02-25
Rated 5 out of 5 by from Easy to use. Quick and easy to navigate, had it done in no time. Also liked that I could access my return from the previous year !
Date published: 2022-02-25
Rated 1 out of 5 by from Awesome is a Stretch Turbotax makes the process easy. The problem is that the free margin is very small. Take out one thing and the next thing you know, you are switched to the paying category and shelling out over $200 because taxes just had to add to the already high bill. To be clear, the extra was an early retirement that they could not find any deductions for and I was not pressed to look for any. If they would have done extra work, like finding a deduction, paying for it would have been reasonable. I knew going in I would have to pay a penalty, so I didn't expect to save money. It looks like that one item cost me more. Live Expert was nice, but he didn't tell me anything new. I thought he would see something I missed, but that was not the case. So that was a waste of money. I used Turbo in the past and enjoyed myself. As of lately, it feels like Turbo Tax has their hand in your refund, more than you like. Next year I will be using a different company.
Date published: 2022-02-25
Rated 5 out of 5 by from great service simple directions for filing your taxes. I believe i made the right choice.
Date published: 2022-02-25
Rated 5 out of 5 by from Easy Easy to follow, as I do not have a difficult tax return. The Learn More areas are very helpful.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 11071
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Five stars! My experience with TurboTax was honestly amazing and super simple. It guides you through out the entire process. whenever you don't know what something means it has these helpful notes that explain everything throughly. They have experts that help you within a few minuets also. Thank you turbo tax from my heart you guys made my life easier you have no idea.
Date published: 2022-02-25
Rated 5 out of 5 by from Happy I’ve used Turbo Tax for a while now. Easy to use overall
Date published: 2022-02-25
Rated 5 out of 5 by from The Ease of Turbo Tax I did not have to ask for help this year. Everything was so clear and everything worked out successfully.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax is easy to use. I've used this program to file my income taxes for many years and have always found it the best and easiest way for me to file.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax People are Awesome People are very helpful and website is easy to use.
Date published: 2022-02-25
Rated 5 out of 5 by from The name fits the product. This was a fairly easy process. The tax expert by the name of Rose Lena, based out of New York, helped with any of the questions we had.
Date published: 2022-02-25
Rated 5 out of 5 by from Easy to use. Quick and easy to navigate, had it done in no time. Also liked that I could access my return from the previous year !
Date published: 2022-02-25
Rated 1 out of 5 by from Awesome is a Stretch Turbotax makes the process easy. The problem is that the free margin is very small. Take out one thing and the next thing you know, you are switched to the paying category and shelling out over $200 because taxes just had to add to the already high bill. To be clear, the extra was an early retirement that they could not find any deductions for and I was not pressed to look for any. If they would have done extra work, like finding a deduction, paying for it would have been reasonable. I knew going in I would have to pay a penalty, so I didn't expect to save money. It looks like that one item cost me more. Live Expert was nice, but he didn't tell me anything new. I thought he would see something I missed, but that was not the case. So that was a waste of money. I used Turbo in the past and enjoyed myself. As of lately, it feels like Turbo Tax has their hand in your refund, more than you like. Next year I will be using a different company.
Date published: 2022-02-25
Rated 5 out of 5 by from great service simple directions for filing your taxes. I believe i made the right choice.
Date published: 2022-02-25
Rated 5 out of 5 by from Easy Easy to follow, as I do not have a difficult tax return. The Learn More areas are very helpful.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 11071