TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
Nye 20222 from
Getting more confused
Experience was very easy to follow. Had to do several different sections this year, since independent contractor.
Date published: 2023-04-18
Rated 4 out of 5 by
RUSSELL9 from
I really enjoy using
I have been using Turbo Tax for decades. I find it very easy to use. I think it is more expensive and at some point I may have to look into other options.
Date published: 2023-04-18
Rated 3 out of 5 by
Mango1004 from
Turbo Tax is losing its appeal
There is too much effort focused on selling the customer additional "stuff." Each year I use Turbo Tax it seems to get a bit worse and is more annoying.
Date published: 2023-04-18
Rated 5 out of 5 by
Zimaletta from
turbotax is magnificent!!
i enjoyed it. thank you for making things so easy .....
Date published: 2023-04-18
Rated 5 out of 5 by
carolekay from
Repeat user!
Turbo Tax is great walks you through the process and makes filing taxes easy peasy!
Date published: 2023-04-18
Rated 1 out of 5 by
null from
Horrible experience
Had several issues with just understanding how to use the software. At one point I mistakenly clicked a Federal review response wanting to get further explanation on it, and the thing raised my tax owed $300! And there was no way to get back to it. If you want to ask customer service for help more than once, you have to upgrade your plan. It's absolutely ridiculous. I'll be utilizing something else next year.
Date published: 2023-04-18
Rated 1 out of 5 by
Ky202 from
too expensive
Gets more and more expensive every year! When I first started using this service it was 65$ to use now it's 120? Gross
Date published: 2023-04-18
Rated 2 out of 5 by
sleepdebtfairy from
Not really worth how much money they charge
Good program but almost $300 is too steep. Last year it only cost me like $50 to do very similar taxes.
Date published: 2023-04-18
Rated 1 out of 5 by
SpeechlessInSeattle from
Was forced to spend $98 due to a $10 tax credit
I was set to recieve a tax refund of $610, but information that automatically uploaded caused my return to also show a $10 credit from retirement contributions. Due to the $10, it would not let me file without paying $59 for the Deluxe product, plus a $39 processing fee to have that money deducted from the return! Super unhappy to not have more filing options. This was my 8th year using Turbo Tax but I will not be using it next year.
Date published: 2023-04-18
Rated 5 out of 5 by
thetuckmaster from
Shockingly Easy
I actually laughed out loud. Filing took maybe 20 mins. Disappointed that I went to H&R block last year
All TurboTax® Offerings Reviews - Page 1108
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Nye 20222 from
Getting more confused
Experience was very easy to follow. Had to do several different sections this year, since independent contractor.
Date published: 2023-04-18
Rated 4 out of 5 by
RUSSELL9 from
I really enjoy using
I have been using Turbo Tax for decades. I find it very easy to use. I think it is more expensive and at some point I may have to look into other options.
Date published: 2023-04-18
Rated 3 out of 5 by
Mango1004 from
Turbo Tax is losing its appeal
There is too much effort focused on selling the customer additional "stuff." Each year I use Turbo Tax it seems to get a bit worse and is more annoying.
Date published: 2023-04-18
Rated 5 out of 5 by
Zimaletta from
turbotax is magnificent!!
i enjoyed it. thank you for making things so easy .....
Date published: 2023-04-18
Rated 5 out of 5 by
carolekay from
Repeat user!
Turbo Tax is great walks you through the process and makes filing taxes easy peasy!
Date published: 2023-04-18
Rated 1 out of 5 by
null from
Horrible experience
Had several issues with just understanding how to use the software. At one point I mistakenly clicked a Federal review response wanting to get further explanation on it, and the thing raised my tax owed $300! And there was no way to get back to it. If you want to ask customer service for help more than once, you have to upgrade your plan. It's absolutely ridiculous. I'll be utilizing something else next year.
Date published: 2023-04-18
Rated 1 out of 5 by
Ky202 from
too expensive
Gets more and more expensive every year! When I first started using this service it was 65$ to use now it's 120? Gross
Date published: 2023-04-18
Rated 2 out of 5 by
sleepdebtfairy from
Not really worth how much money they charge
Good program but almost $300 is too steep. Last year it only cost me like $50 to do very similar taxes.
Date published: 2023-04-18
Rated 1 out of 5 by
SpeechlessInSeattle from
Was forced to spend $98 due to a $10 tax credit
I was set to recieve a tax refund of $610, but information that automatically uploaded caused my return to also show a $10 credit from retirement contributions. Due to the $10, it would not let me file without paying $59 for the Deluxe product, plus a $39 processing fee to have that money deducted from the return! Super unhappy to not have more filing options. This was my 8th year using Turbo Tax but I will not be using it next year.
Date published: 2023-04-18
Rated 5 out of 5 by
thetuckmaster from
Shockingly Easy
I actually laughed out loud. Filing took maybe 20 mins. Disappointed that I went to H&R block last year
All TurboTax® Offerings Reviews - Page 1108
Date published: 2023-04-18