TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by
SAMG89 from
I will not be using Turbo Tax in the future
I was initially told that I qualified for a free return filed for me by a tax accountant because my return was classified as a 'simple return'. I proceeded to file with a tax expert, and at the end of the process I was charged $250. At no point in the process was I told that my return did not qualify for the promotion. For this reason and the lack of communication I experienced, I will not use Turbo Tax in the future.
Date published: 2022-02-25
Rated 5 out of 5 by
Tay C from
They were amazing!
I have always trusted TurboTax with my taxes. They are always there for the job. Will continue to use them next year. It's very easy and anyone can do it.
Date published: 2022-02-25
Rated 5 out of 5 by
SamNMayito from
Turbo Tax is great!
It was easy to use. It was helpful with problem areas. It got me the fairest amount of money back.
Date published: 2022-02-25
Rated 5 out of 5 by
Josmike from
Easy and very informative
Last year my wife and i used another online tax service. We returned to Turbo tax due to how easy it is. Being able to import tax documents made it easy and gave us the confidence that we were doing it correctly.
Date published: 2022-02-25
Rated 5 out of 5 by
Jaymmee from
Fast and easy!
If I can do it anyone can. Step by step directions
Date published: 2022-02-25
Rated 4 out of 5 by
jrchitwo from
Turbo woks fine
Turned this year to Turbo do my taxes since I started an investment account
Date published: 2022-02-25
Rated 5 out of 5 by
Rainy25 from
Easy to Use!
Turbo Tax is great, it easily loaded our information from prior years, the downloads of W2 and investment information were very easy this year, and overall the product is easily navigated with understandable help prompts when needed.
Date published: 2022-02-25
Rated 5 out of 5 by
amclees1 from
TURBO TAX IS EASY!
Turbo tax is so easy to follow and I love the help button. I always find the answer to my questions.
Date published: 2022-02-25
Rated 4 out of 5 by
Chihuahua1 from
Turbo Tax Makes Filing Easy
This is the second year using Turbo Tax for filing my Federal/State returns. I find it very easy to complete the information; the step by step guidance is very helpful and now that I am in my second tax year using Turbo Tax having the data from previous year is great! My one concern is that when checking on a question with a Tax Expert, she was not very knowledgeable and couldn't really answer my question which seemed. pretty simple to me particularily since we were screen sharing... I eventually got it resolved myself by being persistent and reviewing the data I had entered.
Date published: 2022-02-25
Rated 4 out of 5 by
Kar 21 from
Turbo tax is very good.
Sometimes it is hard to follow, especially when making corrections.
All TurboTax® Offerings Reviews - Page 11069
Date published: 2022-02-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
SAMG89 from
I will not be using Turbo Tax in the future
I was initially told that I qualified for a free return filed for me by a tax accountant because my return was classified as a 'simple return'. I proceeded to file with a tax expert, and at the end of the process I was charged $250. At no point in the process was I told that my return did not qualify for the promotion. For this reason and the lack of communication I experienced, I will not use Turbo Tax in the future.
Date published: 2022-02-25
Rated 5 out of 5 by
Tay C from
They were amazing!
I have always trusted TurboTax with my taxes. They are always there for the job. Will continue to use them next year. It's very easy and anyone can do it.
Date published: 2022-02-25
Rated 5 out of 5 by
SamNMayito from
Turbo Tax is great!
It was easy to use. It was helpful with problem areas. It got me the fairest amount of money back.
Date published: 2022-02-25
Rated 5 out of 5 by
Josmike from
Easy and very informative
Last year my wife and i used another online tax service. We returned to Turbo tax due to how easy it is. Being able to import tax documents made it easy and gave us the confidence that we were doing it correctly.
Date published: 2022-02-25
Rated 5 out of 5 by
Jaymmee from
Fast and easy!
If I can do it anyone can. Step by step directions
Date published: 2022-02-25
Rated 4 out of 5 by
jrchitwo from
Turbo woks fine
Turned this year to Turbo do my taxes since I started an investment account
Date published: 2022-02-25
Rated 5 out of 5 by
Rainy25 from
Easy to Use!
Turbo Tax is great, it easily loaded our information from prior years, the downloads of W2 and investment information were very easy this year, and overall the product is easily navigated with understandable help prompts when needed.
Date published: 2022-02-25
Rated 5 out of 5 by
amclees1 from
TURBO TAX IS EASY!
Turbo tax is so easy to follow and I love the help button. I always find the answer to my questions.
Date published: 2022-02-25
Rated 4 out of 5 by
Chihuahua1 from
Turbo Tax Makes Filing Easy
This is the second year using Turbo Tax for filing my Federal/State returns. I find it very easy to complete the information; the step by step guidance is very helpful and now that I am in my second tax year using Turbo Tax having the data from previous year is great! My one concern is that when checking on a question with a Tax Expert, she was not very knowledgeable and couldn't really answer my question which seemed. pretty simple to me particularily since we were screen sharing... I eventually got it resolved myself by being persistent and reviewing the data I had entered.
Date published: 2022-02-25
Rated 4 out of 5 by
Kar 21 from
Turbo tax is very good.
Sometimes it is hard to follow, especially when making corrections.
All TurboTax® Offerings Reviews - Page 11069
Date published: 2022-02-25