TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from I will not be using Turbo Tax in the future I was initially told that I qualified for a free return filed for me by a tax accountant because my return was classified as a 'simple return'. I proceeded to file with a tax expert, and at the end of the process I was charged $250. At no point in the process was I told that my return did not qualify for the promotion. For this reason and the lack of communication I experienced, I will not use Turbo Tax in the future.
Date published: 2022-02-25
Rated 5 out of 5 by from They were amazing! I have always trusted TurboTax with my taxes. They are always there for the job. Will continue to use them next year. It's very easy and anyone can do it.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax is great! It was easy to use. It was helpful with problem areas. It got me the fairest amount of money back.
Date published: 2022-02-25
Rated 5 out of 5 by from Easy and very informative Last year my wife and i used another online tax service. We returned to Turbo tax due to how easy it is. Being able to import tax documents made it easy and gave us the confidence that we were doing it correctly.
Date published: 2022-02-25
Rated 5 out of 5 by from Fast and easy! If I can do it anyone can. Step by step directions
Date published: 2022-02-25
Rated 4 out of 5 by from Turbo woks fine Turned this year to Turbo do my taxes since I started an investment account
Date published: 2022-02-25
Rated 5 out of 5 by from Easy to Use! Turbo Tax is great, it easily loaded our information from prior years, the downloads of W2 and investment information were very easy this year, and overall the product is easily navigated with understandable help prompts when needed.
Date published: 2022-02-25
Rated 5 out of 5 by from TURBO TAX IS EASY! Turbo tax is so easy to follow and I love the help button. I always find the answer to my questions.
Date published: 2022-02-25
Rated 4 out of 5 by from Turbo Tax Makes Filing Easy This is the second year using Turbo Tax for filing my Federal/State returns. I find it very easy to complete the information; the step by step guidance is very helpful and now that I am in my second tax year using Turbo Tax having the data from previous year is great! My one concern is that when checking on a question with a Tax Expert, she was not very knowledgeable and couldn't really answer my question which seemed. pretty simple to me particularily since we were screen sharing... I eventually got it resolved myself by being persistent and reviewing the data I had entered.
Date published: 2022-02-25
Rated 4 out of 5 by from Turbo tax is very good. Sometimes it is hard to follow, especially when making corrections.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 11069
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from I will not be using Turbo Tax in the future I was initially told that I qualified for a free return filed for me by a tax accountant because my return was classified as a 'simple return'. I proceeded to file with a tax expert, and at the end of the process I was charged $250. At no point in the process was I told that my return did not qualify for the promotion. For this reason and the lack of communication I experienced, I will not use Turbo Tax in the future.
Date published: 2022-02-25
Rated 5 out of 5 by from They were amazing! I have always trusted TurboTax with my taxes. They are always there for the job. Will continue to use them next year. It's very easy and anyone can do it.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax is great! It was easy to use. It was helpful with problem areas. It got me the fairest amount of money back.
Date published: 2022-02-25
Rated 5 out of 5 by from Easy and very informative Last year my wife and i used another online tax service. We returned to Turbo tax due to how easy it is. Being able to import tax documents made it easy and gave us the confidence that we were doing it correctly.
Date published: 2022-02-25
Rated 5 out of 5 by from Fast and easy! If I can do it anyone can. Step by step directions
Date published: 2022-02-25
Rated 4 out of 5 by from Turbo woks fine Turned this year to Turbo do my taxes since I started an investment account
Date published: 2022-02-25
Rated 5 out of 5 by from Easy to Use! Turbo Tax is great, it easily loaded our information from prior years, the downloads of W2 and investment information were very easy this year, and overall the product is easily navigated with understandable help prompts when needed.
Date published: 2022-02-25
Rated 5 out of 5 by from TURBO TAX IS EASY! Turbo tax is so easy to follow and I love the help button. I always find the answer to my questions.
Date published: 2022-02-25
Rated 4 out of 5 by from Turbo Tax Makes Filing Easy This is the second year using Turbo Tax for filing my Federal/State returns. I find it very easy to complete the information; the step by step guidance is very helpful and now that I am in my second tax year using Turbo Tax having the data from previous year is great! My one concern is that when checking on a question with a Tax Expert, she was not very knowledgeable and couldn't really answer my question which seemed. pretty simple to me particularily since we were screen sharing... I eventually got it resolved myself by being persistent and reviewing the data I had entered.
Date published: 2022-02-25
Rated 4 out of 5 by from Turbo tax is very good. Sometimes it is hard to follow, especially when making corrections.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 11069