TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281621 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is Awesome I like Turbo tax. It is user friendly and customer service is always on point.
Date published: 2021-02-27
Rated 5 out of 5 by from Wonderful I had some issues last year but it was resolved after speaking with a representative/
Date published: 2021-02-27
Rated 5 out of 5 by from straightforward, helpful, excellent experience excellent experience overall. explanations were all helpful and gave someone not familiar with tax breaks and deductions etc. a bit more confidence
Date published: 2021-02-27
Rated 4 out of 5 by from Pretty easy to Use Some on the information that I/we needed to fill in was a but confusing at times, but eventually we figured it out with extra research
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is great I Love Turbo Tax it is easy to understand I would recommend to friends.
Date published: 2021-02-27
Rated 5 out of 5 by from AWESOME SICK ABSOLUTELY AMAZING AND SIMPLE... CHECK IT OUT
Date published: 2021-02-27
Rated 5 out of 5 by from Excellent product, a satisfied customer Using for a decade, excellent product Nancy, CPA, helped with investment questions
Date published: 2021-02-27
Rated 3 out of 5 by from Experience Expert was able to take me my issue and resolve it with in minutes. It was a type info into on of the boxes that I should not have
Date published: 2021-02-27
Rated 5 out of 5 by from only use TurboTax been using turbotax from the beginning and I will never use another product
Date published: 2021-02-27
Rated 3 out of 5 by from Too Many issues making it hard to manage Flies you blind as to what it is doing with most of the items. Looks easy but too easy is prone to problems! Why not tell us what forms you are using? We are not totally stupid but it is written as if we are! BAD. I had to back out work they put on the wrong form. (Tried to put 2 house sales on same form, not separate as required.) At the end I had to select 3 times to NOT efile my state tax due to sale forms not included in their program...1- that's bad to make us chase down what you file, when already told you once, twice, three times!, 2- where are the right forms if you offer a state then provide ALL the forms! Like Non resident!?
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 11066
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome I like Turbo tax. It is user friendly and customer service is always on point.
Date published: 2021-02-27
Rated 5 out of 5 by from Wonderful I had some issues last year but it was resolved after speaking with a representative/
Date published: 2021-02-27
Rated 5 out of 5 by from straightforward, helpful, excellent experience excellent experience overall. explanations were all helpful and gave someone not familiar with tax breaks and deductions etc. a bit more confidence
Date published: 2021-02-27
Rated 4 out of 5 by from Pretty easy to Use Some on the information that I/we needed to fill in was a but confusing at times, but eventually we figured it out with extra research
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is great I Love Turbo Tax it is easy to understand I would recommend to friends.
Date published: 2021-02-27
Rated 5 out of 5 by from AWESOME SICK ABSOLUTELY AMAZING AND SIMPLE... CHECK IT OUT
Date published: 2021-02-27
Rated 5 out of 5 by from Excellent product, a satisfied customer Using for a decade, excellent product Nancy, CPA, helped with investment questions
Date published: 2021-02-27
Rated 3 out of 5 by from Experience Expert was able to take me my issue and resolve it with in minutes. It was a type info into on of the boxes that I should not have
Date published: 2021-02-27
Rated 5 out of 5 by from only use TurboTax been using turbotax from the beginning and I will never use another product
Date published: 2021-02-27
Rated 3 out of 5 by from Too Many issues making it hard to manage Flies you blind as to what it is doing with most of the items. Looks easy but too easy is prone to problems! Why not tell us what forms you are using? We are not totally stupid but it is written as if we are! BAD. I had to back out work they put on the wrong form. (Tried to put 2 house sales on same form, not separate as required.) At the end I had to select 3 times to NOT efile my state tax due to sale forms not included in their program...1- that's bad to make us chase down what you file, when already told you once, twice, three times!, 2- where are the right forms if you offer a state then provide ALL the forms! Like Non resident!?
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 11066