TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Turbo Tax makes filing easy Turbo Tax made filing my state and federal taxes pretty simple. I did have to engage Aisha in a phone call to answer a few questions for me. She was wonderful. She explained my concerns and helped my amend my return prior to filing.
Date published: 2023-02-22
Rated 5 out of 5 by from TurboTax is Great I love turbo fast and easy great software and easy to use
Date published: 2023-02-22
Rated 5 out of 5 by from Best Program for Filing Federal & State Taxes!! Turbo Tax is a Great program for Filing Taxes. You have constant help with every step you take. If any questions comes up in my mind as I'm doing my taxes I can always get immediate help with the Chat option. If that doesn't work, you can have them contact you by phone. I used both the Chat & Phone options with Great results. I recommend Turbo Tax to everyone.
Date published: 2023-02-22
Rated 5 out of 5 by from TurboTax is the only way to go! Took me a few days to complete due to not having all of my ducks in a row. My place was held, I could review it any time I thought I made a mistake, I also knew I could request help at any time, gave me peace of mind!
Date published: 2023-02-22
Rated 5 out of 5 by from Thank you It was an excellent experience and easy. I was able to understand the directions and received great feedback.
Date published: 2023-02-22
Rated 1 out of 5 by from garbage Gets worse every year. I would really like to use another software because this one doesn't give me much confidence that they're getting everything
Date published: 2023-02-22
Rated 5 out of 5 by from Easy to use Easy to use, walked me through filling for a deceased parent
Date published: 2023-02-22
Rated 5 out of 5 by from QUICK AND EASY You guys always make it easy to do my tax returns I'm doing them super late this year and it took no time at all!
Date published: 2023-02-22
Rated 3 out of 5 by from Check out Process The customer service was okay. When I request help I don't seem to always get a Tax expert and I had one employee that didn't know how to fix my return and seemed to waste a lot of time before they transferred me to a Tax expert. Plus I was very upset with the fact that when I went to pay, my cards were not accepted and I was not shown the total I was going to be charged before Intuit tried to take the money. I was only shown the total before taxes and fees and if it wasn't for an employee from my bank that told me how much Intuit was trying to charge my card, I wouldn't have know how much I had to have available.
Date published: 2023-02-22
Rated 5 out of 5 by from Fast and easy Turbo tax live was a blessing for me I don’t have much time to file but turbo tax made it very easy and extremely quick to get my taxes done
Date published: 2023-02-22
All TurboTax® Offerings Reviews - Page 11060
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax makes filing easy Turbo Tax made filing my state and federal taxes pretty simple. I did have to engage Aisha in a phone call to answer a few questions for me. She was wonderful. She explained my concerns and helped my amend my return prior to filing.
Date published: 2023-02-22
Rated 5 out of 5 by from TurboTax is Great I love turbo fast and easy great software and easy to use
Date published: 2023-02-22
Rated 5 out of 5 by from Best Program for Filing Federal & State Taxes!! Turbo Tax is a Great program for Filing Taxes. You have constant help with every step you take. If any questions comes up in my mind as I'm doing my taxes I can always get immediate help with the Chat option. If that doesn't work, you can have them contact you by phone. I used both the Chat & Phone options with Great results. I recommend Turbo Tax to everyone.
Date published: 2023-02-22
Rated 5 out of 5 by from TurboTax is the only way to go! Took me a few days to complete due to not having all of my ducks in a row. My place was held, I could review it any time I thought I made a mistake, I also knew I could request help at any time, gave me peace of mind!
Date published: 2023-02-22
Rated 5 out of 5 by from Thank you It was an excellent experience and easy. I was able to understand the directions and received great feedback.
Date published: 2023-02-22
Rated 1 out of 5 by from garbage Gets worse every year. I would really like to use another software because this one doesn't give me much confidence that they're getting everything
Date published: 2023-02-22
Rated 5 out of 5 by from Easy to use Easy to use, walked me through filling for a deceased parent
Date published: 2023-02-22
Rated 5 out of 5 by from QUICK AND EASY You guys always make it easy to do my tax returns I'm doing them super late this year and it took no time at all!
Date published: 2023-02-22
Rated 3 out of 5 by from Check out Process The customer service was okay. When I request help I don't seem to always get a Tax expert and I had one employee that didn't know how to fix my return and seemed to waste a lot of time before they transferred me to a Tax expert. Plus I was very upset with the fact that when I went to pay, my cards were not accepted and I was not shown the total I was going to be charged before Intuit tried to take the money. I was only shown the total before taxes and fees and if it wasn't for an employee from my bank that told me how much Intuit was trying to charge my card, I wouldn't have know how much I had to have available.
Date published: 2023-02-22
Rated 5 out of 5 by from Fast and easy Turbo tax live was a blessing for me I don’t have much time to file but turbo tax made it very easy and extremely quick to get my taxes done
Date published: 2023-02-22
All TurboTax® Offerings Reviews - Page 11060