TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Retired Good experience. Have used Turbotax Business and Turbotax for personal return for many years.
Date published: 2022-03-14
Rated 5 out of 5 by from Thank you Turbo Tax! Easy to use for the most part, and helps me to do my taxes more quickly!
Date published: 2022-03-14
Rated 5 out of 5 by from Very Good Service! They were very informative of my questions, answered my messages promptly, courteous in their interaction, got my return done.
Date published: 2022-03-14
Rated 4 out of 5 by from Anybody can do it! I've been using TurboTax for over 8 years + it hasn't failed me yet. I can get any questions I have answered by a Tax Professional and the process to file, amend and make changes is seamless. Everyone I know would rather pay hundreds of dollars for someone else to do it for them, I'd rather keep all my coins and learn how to make things happen myself! Thank you TurboTax!! :)
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax is as great as always. Very user friendly. Feel it is accurate and hasn't missed anything.
Date published: 2022-03-14
Rated 5 out of 5 by from Awesome The live expert was really patient and awesome...Thanks
Date published: 2022-03-14
Rated 4 out of 5 by from easy to use, until !!! Turbotax Premier, I've used may times. easy to use until. I forgot to input my sales tax for a new car. My fought , already sent my Fed, off. So i could file a amendment if its worth it. So tried to change Fed, no look. Tried to change state no look. Once the fed, is sent off no change. And state takes entries from fed, form. Didn't see a easy fix, tried.
Date published: 2022-03-14
Rated 5 out of 5 by from I have always been delighted with TURBO TAX. There have been times that I am unsure or wondering why I was questioned by Turbo Tax while completing my taxes, but it always makes sense and provides the answers at the end of the process.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax is awesome Turbo Tax is awesome. We have been using it for many years.
Date published: 2022-03-14
Rated 4 out of 5 by from Suggested inmprovements The line items or categories for entering business expenses need to be updated to reflect today's common expenses. For example, there needs to be several line items for computer and IT expenses one example, Software expense and Software Subscriptions since so much software is SAAS with annual license fees. Also the prompts for entering balance sheet items need to be updated. for example I needed a line for retained earnings.
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 11055
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Retired Good experience. Have used Turbotax Business and Turbotax for personal return for many years.
Date published: 2022-03-14
Rated 5 out of 5 by from Thank you Turbo Tax! Easy to use for the most part, and helps me to do my taxes more quickly!
Date published: 2022-03-14
Rated 5 out of 5 by from Very Good Service! They were very informative of my questions, answered my messages promptly, courteous in their interaction, got my return done.
Date published: 2022-03-14
Rated 4 out of 5 by from Anybody can do it! I've been using TurboTax for over 8 years + it hasn't failed me yet. I can get any questions I have answered by a Tax Professional and the process to file, amend and make changes is seamless. Everyone I know would rather pay hundreds of dollars for someone else to do it for them, I'd rather keep all my coins and learn how to make things happen myself! Thank you TurboTax!! :)
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax is as great as always. Very user friendly. Feel it is accurate and hasn't missed anything.
Date published: 2022-03-14
Rated 5 out of 5 by from Awesome The live expert was really patient and awesome...Thanks
Date published: 2022-03-14
Rated 4 out of 5 by from easy to use, until !!! Turbotax Premier, I've used may times. easy to use until. I forgot to input my sales tax for a new car. My fought , already sent my Fed, off. So i could file a amendment if its worth it. So tried to change Fed, no look. Tried to change state no look. Once the fed, is sent off no change. And state takes entries from fed, form. Didn't see a easy fix, tried.
Date published: 2022-03-14
Rated 5 out of 5 by from I have always been delighted with TURBO TAX. There have been times that I am unsure or wondering why I was questioned by Turbo Tax while completing my taxes, but it always makes sense and provides the answers at the end of the process.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax is awesome Turbo Tax is awesome. We have been using it for many years.
Date published: 2022-03-14
Rated 4 out of 5 by from Suggested inmprovements The line items or categories for entering business expenses need to be updated to reflect today's common expenses. For example, there needs to be several line items for computer and IT expenses one example, Software expense and Software Subscriptions since so much software is SAAS with annual license fees. Also the prompts for entering balance sheet items need to be updated. for example I needed a line for retained earnings.
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 11055