TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Really easy to use When younger adults asked me if they can work on their tax by themselves, I always tell them, if you create an account in Facebook, you can use Turbo Tax. They will ask you what you need, so you give them information that is necessary. There's no guessing.. And as a member of the military, it really helps a lot, financially.
Date published: 2021-02-18
Rated 5 out of 5 by from Never would've know! Turbotax has made this years filing stress free and really put in the work to find me all of the breaks I could get. I am super thankful to this system and how it works.
Date published: 2021-02-18
Rated 5 out of 5 by from Great Great great..what. the. Heck. Kkkkkkkkknnmkmkmmmmmmm
Date published: 2021-02-18
Rated 5 out of 5 by from quick and easy! I have used turbo tax for 3 years! I love it! It is fast and easy!
Date published: 2021-02-18
Rated 5 out of 5 by from Good Experience I've used TurboTax for a number of years. It's very easy to follow their instructions and proceed through the forms. Their On-line help is excellent. I highly recommend them.
Date published: 2021-02-18
Rated 5 out of 5 by from great help Joann helped and was wonderful! very easy to use would use again.
Date published: 2021-02-18
Rated 2 out of 5 by from Turbo Tax is easy, but frustrating. This is my 2nd year using turbo tax. They are very easy to use and i am a very understanding and laid back person. However, your free service isn't really free. You have to pay $40 just for state. Then you have any extra stuff, like your in school or you have school loans, you have to upgrade which is another $40. And then if you want to use your Return to pay those fees you have to pay ANOTHER $40. That is RIDICULOUS. Not to mention, it took a month for me to get my second stimulus due to glitch and when i filed this year there was another glitch that wouldn't let me e-file, then a THIRD glitch that wouldn't take my card info. Your service is too expensive and full of glitches.
Date published: 2021-02-18
Rated 5 out of 5 by from Gets easier each year! I have used TurboTax for more than ten years, and the user interface keeps getting better and better. I did have one question and got a prompt solution using the "Live Chat" feature. If you do owe taxes, it's simple to set up a electronic payment from your bank account.
Date published: 2021-02-18
Rated 5 out of 5 by from Does it All For Ya I really love how it takes you from page to page, inputting info from the W-2's is a plus & the e-filing is the best offer. I don't like the charge of $120 that it charged at the end.
Date published: 2021-02-18
Rated 1 out of 5 by from 40 Dollar Fee its a business doesn't mean I have to like it. I paid.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 11045
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Really easy to use When younger adults asked me if they can work on their tax by themselves, I always tell them, if you create an account in Facebook, you can use Turbo Tax. They will ask you what you need, so you give them information that is necessary. There's no guessing.. And as a member of the military, it really helps a lot, financially.
Date published: 2021-02-18
Rated 5 out of 5 by from Never would've know! Turbotax has made this years filing stress free and really put in the work to find me all of the breaks I could get. I am super thankful to this system and how it works.
Date published: 2021-02-18
Rated 5 out of 5 by from Great Great great..what. the. Heck. Kkkkkkkkknnmkmkmmmmmmm
Date published: 2021-02-18
Rated 5 out of 5 by from quick and easy! I have used turbo tax for 3 years! I love it! It is fast and easy!
Date published: 2021-02-18
Rated 5 out of 5 by from Good Experience I've used TurboTax for a number of years. It's very easy to follow their instructions and proceed through the forms. Their On-line help is excellent. I highly recommend them.
Date published: 2021-02-18
Rated 5 out of 5 by from great help Joann helped and was wonderful! very easy to use would use again.
Date published: 2021-02-18
Rated 2 out of 5 by from Turbo Tax is easy, but frustrating. This is my 2nd year using turbo tax. They are very easy to use and i am a very understanding and laid back person. However, your free service isn't really free. You have to pay $40 just for state. Then you have any extra stuff, like your in school or you have school loans, you have to upgrade which is another $40. And then if you want to use your Return to pay those fees you have to pay ANOTHER $40. That is RIDICULOUS. Not to mention, it took a month for me to get my second stimulus due to glitch and when i filed this year there was another glitch that wouldn't let me e-file, then a THIRD glitch that wouldn't take my card info. Your service is too expensive and full of glitches.
Date published: 2021-02-18
Rated 5 out of 5 by from Gets easier each year! I have used TurboTax for more than ten years, and the user interface keeps getting better and better. I did have one question and got a prompt solution using the "Live Chat" feature. If you do owe taxes, it's simple to set up a electronic payment from your bank account.
Date published: 2021-02-18
Rated 5 out of 5 by from Does it All For Ya I really love how it takes you from page to page, inputting info from the W-2's is a plus & the e-filing is the best offer. I don't like the charge of $120 that it charged at the end.
Date published: 2021-02-18
Rated 1 out of 5 by from 40 Dollar Fee its a business doesn't mean I have to like it. I paid.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 11045