TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
Alexem from
10 years & counting!
As always the absolute best experience. TurboTax makes it super easy and understandable.
Date published: 2022-02-28
Rated 5 out of 5 by
5560 from
Whoooo!
Yaaassss!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-02-28
Rated 5 out of 5 by
BriJee13 from
Quick and EASY
Smooth, easy experience, and surprisingly only took 10 mins!
Date published: 2022-02-28
Rated 4 out of 5 by
Hey Xur from
Easy Interface, Annoying Self Promotion
Turbotax is an easy program for filing taxes, love how it breaks it down simply for you. The only gripe I have is that there are annoying pop-ups in between pages that want you to upgrade to TurboTax Max. Other than that is is great.
Date published: 2022-02-28
Rated 5 out of 5 by
EmmieC from
Love TurboTax
Makes it easy every year to get our taxes completed!
Date published: 2022-02-28
Rated 1 out of 5 by
Jordy459 from
This tax season was awful
I didn’t understand anything about my taxes this year and called to use the live help, absolutely USELESS. She told me the exact same information I could already see and didn’t explain anything in regards to the questions I had regarding my return from this year and last. I made 1/4 of the money the previous tax year and had almost double in amount refunded. So confused and disappointed in TurboTax.
Date published: 2022-02-28
Rated 5 out of 5 by
Diduke60 from
Excellent
Just Excellent. I would recommend using Turbo Tax anytime
Date published: 2022-02-28
Rated 3 out of 5 by
Tuxey from
like Turbo Tax but there are issues
If the last person, Ben, was not great I was prepared to go elsewhere for my tax filing. Ben was amazing and spent so much time helping me. The previous three people did not seem knowledgeable at all. I was frustrated by the time Ben called The other times I was given a call and then the person was not calling to answer questions but to talk about Turbo Tax products. Then I was told I was going to get another call back Not sure why this was happening but wasted a lot of time. And then the people that called back could not guide me to the right place on Turbo Tax to put my info in. Ben is the only reason I went with Turbo Tax this year. Total confusion before Ben called.
Date published: 2022-02-28
Rated 5 out of 5 by
krsflorida from
Turbo Tax is Great!
Turbo Tax is Intuitive and Comprehensive. The staff available by chat or phone are knowledgeable, helpful and readily available.
Date published: 2022-02-28
Rated 5 out of 5 by
absurdly cool from
waytogo
a1 all the way to perfect --way to go go go go go go
All TurboTax® Offerings Reviews - Page 11044
Date published: 2022-02-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Alexem from
10 years & counting!
As always the absolute best experience. TurboTax makes it super easy and understandable.
Date published: 2022-02-28
Rated 5 out of 5 by
5560 from
Whoooo!
Yaaassss!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-02-28
Rated 5 out of 5 by
BriJee13 from
Quick and EASY
Smooth, easy experience, and surprisingly only took 10 mins!
Date published: 2022-02-28
Rated 4 out of 5 by
Hey Xur from
Easy Interface, Annoying Self Promotion
Turbotax is an easy program for filing taxes, love how it breaks it down simply for you. The only gripe I have is that there are annoying pop-ups in between pages that want you to upgrade to TurboTax Max. Other than that is is great.
Date published: 2022-02-28
Rated 5 out of 5 by
EmmieC from
Love TurboTax
Makes it easy every year to get our taxes completed!
Date published: 2022-02-28
Rated 1 out of 5 by
Jordy459 from
This tax season was awful
I didn’t understand anything about my taxes this year and called to use the live help, absolutely USELESS. She told me the exact same information I could already see and didn’t explain anything in regards to the questions I had regarding my return from this year and last. I made 1/4 of the money the previous tax year and had almost double in amount refunded. So confused and disappointed in TurboTax.
Date published: 2022-02-28
Rated 5 out of 5 by
Diduke60 from
Excellent
Just Excellent. I would recommend using Turbo Tax anytime
Date published: 2022-02-28
Rated 3 out of 5 by
Tuxey from
like Turbo Tax but there are issues
If the last person, Ben, was not great I was prepared to go elsewhere for my tax filing. Ben was amazing and spent so much time helping me. The previous three people did not seem knowledgeable at all. I was frustrated by the time Ben called The other times I was given a call and then the person was not calling to answer questions but to talk about Turbo Tax products. Then I was told I was going to get another call back Not sure why this was happening but wasted a lot of time. And then the people that called back could not guide me to the right place on Turbo Tax to put my info in. Ben is the only reason I went with Turbo Tax this year. Total confusion before Ben called.
Date published: 2022-02-28
Rated 5 out of 5 by
krsflorida from
Turbo Tax is Great!
Turbo Tax is Intuitive and Comprehensive. The staff available by chat or phone are knowledgeable, helpful and readily available.
Date published: 2022-02-28
Rated 5 out of 5 by
absurdly cool from
waytogo
a1 all the way to perfect --way to go go go go go go
All TurboTax® Offerings Reviews - Page 11044
Date published: 2022-02-28