TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from great product have used turbo for over 30 years very easy to use had all information from previous year.
Date published: 2021-02-19
Rated 2 out of 5 by from Gone Downhill Software and Instructions are much too complicated. My tax situation is simple, no different from last year, but it sure took a lot longer to file.
Date published: 2021-02-19
Rated 5 out of 5 by from Simple and EASY.!! Im always charged a large fee for filing my taxes somewhere else when I could have easily been paying 5x less to do it myself.!!
Date published: 2021-02-19
Rated 4 out of 5 by from Turbo Tax works for the average person I got a rejection from my state return and had to make an amendment. My first ever and I'm old. Saying that, I had to put two screens up so I could read how to make the correction and another to actually make the correction. Only problem was I wanted to speak to a real person, not the assistant that was offered. When you get a problem like this you want to rest assure you corrected everything on the federal and state forms. Only a human being can talk you through that. I submitted the file again, so let's hope. The email said it was submitted, but let's see if the state "accepts" it.
Date published: 2021-02-19
Rated 5 out of 5 by from i love so sexy i love it so much it is the most beautiful girl I ever seen
Date published: 2021-02-19
Rated 5 out of 5 by from Great purchase It took a little longer,but turbo got the job done for me.
Date published: 2021-02-19
Rated 2 out of 5 by from Turbotax is not awesome Preparing taxes were simple - then return was rejected by IRS. Spent HOURS trying to figure out why. Spent 1.5 hours on the phone with customer service to find that Turbotax inserted a form that was not supposed to be used in our submission. We will see if our return is accepted now. Customer service had excellent customer service skills, but the software needs to be fixed.
Date published: 2021-02-19
Rated 2 out of 5 by from TurboTax education I like using Turbo Tax to file my taxes but I feel that you need to have a type of accountant background to understand some of the questions that they ask, also they don't clarify certain items they are asking for. they have a search window but not always helpful.
Date published: 2021-02-19
Rated 4 out of 5 by from It works for me. I've been using TurboTax since I filed my first return. The last two years have been under self employment and I've been clueless. They've got me through it so far without a hitch, so I appreciate that. Customer service has always been pretty quick and helpful.
Date published: 2021-02-19
Rated 4 out of 5 by from Thanks TurboTax TurboTax is easy to use, easy to understand, and makes completing your taxes much less of a pain.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 11039
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from great product have used turbo for over 30 years very easy to use had all information from previous year.
Date published: 2021-02-19
Rated 2 out of 5 by from Gone Downhill Software and Instructions are much too complicated. My tax situation is simple, no different from last year, but it sure took a lot longer to file.
Date published: 2021-02-19
Rated 5 out of 5 by from Simple and EASY.!! Im always charged a large fee for filing my taxes somewhere else when I could have easily been paying 5x less to do it myself.!!
Date published: 2021-02-19
Rated 4 out of 5 by from Turbo Tax works for the average person I got a rejection from my state return and had to make an amendment. My first ever and I'm old. Saying that, I had to put two screens up so I could read how to make the correction and another to actually make the correction. Only problem was I wanted to speak to a real person, not the assistant that was offered. When you get a problem like this you want to rest assure you corrected everything on the federal and state forms. Only a human being can talk you through that. I submitted the file again, so let's hope. The email said it was submitted, but let's see if the state "accepts" it.
Date published: 2021-02-19
Rated 5 out of 5 by from i love so sexy i love it so much it is the most beautiful girl I ever seen
Date published: 2021-02-19
Rated 5 out of 5 by from Great purchase It took a little longer,but turbo got the job done for me.
Date published: 2021-02-19
Rated 2 out of 5 by from Turbotax is not awesome Preparing taxes were simple - then return was rejected by IRS. Spent HOURS trying to figure out why. Spent 1.5 hours on the phone with customer service to find that Turbotax inserted a form that was not supposed to be used in our submission. We will see if our return is accepted now. Customer service had excellent customer service skills, but the software needs to be fixed.
Date published: 2021-02-19
Rated 2 out of 5 by from TurboTax education I like using Turbo Tax to file my taxes but I feel that you need to have a type of accountant background to understand some of the questions that they ask, also they don't clarify certain items they are asking for. they have a search window but not always helpful.
Date published: 2021-02-19
Rated 4 out of 5 by from It works for me. I've been using TurboTax since I filed my first return. The last two years have been under self employment and I've been clueless. They've got me through it so far without a hitch, so I appreciate that. Customer service has always been pretty quick and helpful.
Date published: 2021-02-19
Rated 4 out of 5 by from Thanks TurboTax TurboTax is easy to use, easy to understand, and makes completing your taxes much less of a pain.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 11039