TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from So easy! It's so easy to use Turbo Tax. The best part is that they do all the calculating for you. They offer so many good tips for getting the most tax breaks. I used to do it old school and dreaded it every year. I can now do it with excitement and with much better results. Thanks, TurboTax!
Date published: 2023-02-21
Rated 5 out of 5 by from love it great ! fast and easy ! I appreciate the convince of this website !
Date published: 2023-02-21
Rated 5 out of 5 by from awesome very easy to use. I thought the questions were easy to understand and straight forward.
Date published: 2023-02-21
Rated 1 out of 5 by from SO many hidden Fees I tried to get the most basic plan just to file my taxes, because I knew it would be easy and quick. I get to check out somehow I have accumulated 167 in fees. Even though I did not accept any of the add on. Then Turbo Tax charge for anything you click.
Date published: 2023-02-21
Rated 4 out of 5 by from Photo Upload is a Great Feature I love that ability to scan the QR code and then photo upload documents it makes everything very easy. I took a star off because it is still difficult to import 1099 and other documents from 3rd parties.
Date published: 2023-02-21
Rated 5 out of 5 by from The expert I talk to was amazing and helpful! She was so amazing!! Help me with everything I needed to help with I appreciate you
Date published: 2023-02-21
Rated 5 out of 5 by from TurboTax Sharon is AWESOME Omg my experience was really good. TurboTax live is AWESOME, my representative was very friendly, and knowledgeable. Sharon took her time with my taxes, very patient and passionate about her business. We need more Sharon’s in this world. I’m pleased w/my refund. Thank You TurboTax!!!!
Date published: 2023-02-21
Rated 5 out of 5 by from easy easy to file and understand process what I needed to do
Date published: 2023-02-21
Rated 5 out of 5 by from great Service I like the customer Service hey are very Helpful people and take with you and they have great customer service
Date published: 2023-02-21
Rated 3 out of 5 by from Turbo Tax Review I like the process Turbo Tax offers; however, I have had issues since 2019 of being able to file a finished submittal electronically. I have mailed each filing every year since then, by US Mail. Also, the help process isn't easy. I had trouble getting to a real person. When I did finally get an appointment at 6:15 am PST, no one from turbo tax made the contact call to me on my phone. I finally called a number on my appointment message and got an expert by the name of Apryl. She was great and got me finished. However, I still have to mail hard copies to IRS, not an electronic method.
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 11035
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So easy! It's so easy to use Turbo Tax. The best part is that they do all the calculating for you. They offer so many good tips for getting the most tax breaks. I used to do it old school and dreaded it every year. I can now do it with excitement and with much better results. Thanks, TurboTax!
Date published: 2023-02-21
Rated 5 out of 5 by from love it great ! fast and easy ! I appreciate the convince of this website !
Date published: 2023-02-21
Rated 5 out of 5 by from awesome very easy to use. I thought the questions were easy to understand and straight forward.
Date published: 2023-02-21
Rated 1 out of 5 by from SO many hidden Fees I tried to get the most basic plan just to file my taxes, because I knew it would be easy and quick. I get to check out somehow I have accumulated 167 in fees. Even though I did not accept any of the add on. Then Turbo Tax charge for anything you click.
Date published: 2023-02-21
Rated 4 out of 5 by from Photo Upload is a Great Feature I love that ability to scan the QR code and then photo upload documents it makes everything very easy. I took a star off because it is still difficult to import 1099 and other documents from 3rd parties.
Date published: 2023-02-21
Rated 5 out of 5 by from The expert I talk to was amazing and helpful! She was so amazing!! Help me with everything I needed to help with I appreciate you
Date published: 2023-02-21
Rated 5 out of 5 by from TurboTax Sharon is AWESOME Omg my experience was really good. TurboTax live is AWESOME, my representative was very friendly, and knowledgeable. Sharon took her time with my taxes, very patient and passionate about her business. We need more Sharon’s in this world. I’m pleased w/my refund. Thank You TurboTax!!!!
Date published: 2023-02-21
Rated 5 out of 5 by from easy easy to file and understand process what I needed to do
Date published: 2023-02-21
Rated 5 out of 5 by from great Service I like the customer Service hey are very Helpful people and take with you and they have great customer service
Date published: 2023-02-21
Rated 3 out of 5 by from Turbo Tax Review I like the process Turbo Tax offers; however, I have had issues since 2019 of being able to file a finished submittal electronically. I have mailed each filing every year since then, by US Mail. Also, the help process isn't easy. I had trouble getting to a real person. When I did finally get an appointment at 6:15 am PST, no one from turbo tax made the contact call to me on my phone. I finally called a number on my appointment message and got an expert by the name of Apryl. She was great and got me finished. However, I still have to mail hard copies to IRS, not an electronic method.
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 11035