TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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America’s #1 tax prep provider.

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Rated 5 out of 5 by from USER FRIENDLY QUICK AND EASY . I JUST FOLLOWED STEPS AND IT WAS NICE THEY HAD PREVIOUS INFO
Date published: 2023-02-07
Rated 1 out of 5 by from Turbotax has made me sad TurboTax is like finding a rock in my shoe first thing in the morning. Filing my taxes on TurboTax is like asking for coke and getting RC Cola instead. TurboTax is less exciting than stale bread, but like a chronic rash, TurboTax is always comes back to haunt me. Shame on me for always letting you back in. It's not me, but it's definitely you.
Date published: 2023-02-07
Rated 2 out of 5 by from Rates have changed BEWARE Very disappointed this year, I make a lousy $30K a year, and this year I took a deduction for my school and now they charged me $89 for that credit! On top of that, they charge another $39 for having it deducted from my tax return. I'd suggest if you make low income and have any school costs, look for another option, they are sharks now at TT!
Date published: 2023-02-07
Rated 5 out of 5 by from TurboTax is very important to me My experience with TurboTax had been a very important expect of my live in tax preparation business
Date published: 2023-02-07
Rated 1 out of 5 by from Free is not FREE TurboTax had a great free option last year that got me the most back. Because I got laid off my job and I had to file unemployment I thought this was a perfect program to use...WRONG, it REQUIRED me to pay for the actual product after I filled out all of my paperwork. I lost out on of my taxes that I could use towards food because of this. If I wasn't practically done with the paperwork I would have found a different program to do my taxes. Next year I am going to find a better and make sure to let others know of this issue.
Date published: 2023-02-07
Rated 4 out of 5 by from Turbo tax makes it so easy Filing was easy just wish i would have known i needed my last years tax return info ahead of time.
Date published: 2023-02-07
Rated 5 out of 5 by from Love Turbotax Used turbotax for years now. Quick, easy, and straightforward. Will conintue to use to file every year
Date published: 2023-02-07
Rated 4 out of 5 by from Turbo tax is great! Very convenient Turbo tax helped guide me through all the steps & made my tax experience easy
Date published: 2023-02-07
Rated 5 out of 5 by from TurboTax is great! TurboTax was easy to use and had a lot of helpful tips.
Date published: 2023-02-07
Rated 2 out of 5 by from Hidden fees I do not like that turbotax tries to fee you no matter the option I chose for getting my return, for example I chose to pay turbotax for their services with my federal tax refund, and turbotax decides to slip in a $40!!! fee for that, seems a bit outrageous to me. Not only am I paying you to do my taxes which I greatly appreciate and am happy to pay for those services, however I am not happy about the fee, especially the amount and the fact that it was not made clear to me that there would be a fee until it was too late for me to change my option, Overall I am very disappointed with this and would like some recompense.
Date published: 2023-02-07
All TurboTax® Offerings Reviews - Page 11031
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from USER FRIENDLY QUICK AND EASY . I JUST FOLLOWED STEPS AND IT WAS NICE THEY HAD PREVIOUS INFO
Date published: 2023-02-07
Rated 1 out of 5 by from Turbotax has made me sad TurboTax is like finding a rock in my shoe first thing in the morning. Filing my taxes on TurboTax is like asking for coke and getting RC Cola instead. TurboTax is less exciting than stale bread, but like a chronic rash, TurboTax is always comes back to haunt me. Shame on me for always letting you back in. It's not me, but it's definitely you.
Date published: 2023-02-07
Rated 2 out of 5 by from Rates have changed BEWARE Very disappointed this year, I make a lousy $30K a year, and this year I took a deduction for my school and now they charged me $89 for that credit! On top of that, they charge another $39 for having it deducted from my tax return. I'd suggest if you make low income and have any school costs, look for another option, they are sharks now at TT!
Date published: 2023-02-07
Rated 5 out of 5 by from TurboTax is very important to me My experience with TurboTax had been a very important expect of my live in tax preparation business
Date published: 2023-02-07
Rated 1 out of 5 by from Free is not FREE TurboTax had a great free option last year that got me the most back. Because I got laid off my job and I had to file unemployment I thought this was a perfect program to use...WRONG, it REQUIRED me to pay for the actual product after I filled out all of my paperwork. I lost out on of my taxes that I could use towards food because of this. If I wasn't practically done with the paperwork I would have found a different program to do my taxes. Next year I am going to find a better and make sure to let others know of this issue.
Date published: 2023-02-07
Rated 4 out of 5 by from Turbo tax makes it so easy Filing was easy just wish i would have known i needed my last years tax return info ahead of time.
Date published: 2023-02-07
Rated 5 out of 5 by from Love Turbotax Used turbotax for years now. Quick, easy, and straightforward. Will conintue to use to file every year
Date published: 2023-02-07
Rated 4 out of 5 by from Turbo tax is great! Very convenient Turbo tax helped guide me through all the steps & made my tax experience easy
Date published: 2023-02-07
Rated 5 out of 5 by from TurboTax is great! TurboTax was easy to use and had a lot of helpful tips.
Date published: 2023-02-07
Rated 2 out of 5 by from Hidden fees I do not like that turbotax tries to fee you no matter the option I chose for getting my return, for example I chose to pay turbotax for their services with my federal tax refund, and turbotax decides to slip in a $40!!! fee for that, seems a bit outrageous to me. Not only am I paying you to do my taxes which I greatly appreciate and am happy to pay for those services, however I am not happy about the fee, especially the amount and the fact that it was not made clear to me that there would be a fee until it was too late for me to change my option, Overall I am very disappointed with this and would like some recompense.
Date published: 2023-02-07
All TurboTax® Offerings Reviews - Page 11031