TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Always have to pay! I have used Turbo tax for many years and am overall very happy with it. It just seems that everyone using the software has to pay for e-filing state taxes when there should be one free one as advertised.
Date published: 2022-04-16
Rated 5 out of 5 by from Very clear directions and great live service Ive hired a lot of different kinds of accountants, agencies and the like to do my taxes and I found it very frustrating that I was providing all of the information step by step and all they seemed to do was enter the information into their software program. I figured I could give it a try and I am so glad that I did. It took a long time because I have a complex return, but I am so glad that I did the work myself. I found the program straight forward and easy as heck to navigate back and forth. I will be doing my own taxes from now on and I will be doing them with Turbo Tax
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax makes YOU the expert! This really is such a user friendly way to do your taxes and the pricing is fair compared to using a professional tax accountant.
Date published: 2022-04-16
Rated 5 out of 5 by from love turbo tax turbo tax was easy to use. let's you know when there is a mistake made and helps you fix it
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTaxLive Premier TT stepped me through the process quickly and easily. The "Tax Expert" called me back w/n a few minutes when I had a question...excellent. Be advised the "Tax Expert" is NOT a CPA or Enrolled Agent (EA).
Date published: 2022-04-16
Rated 5 out of 5 by from easy to use! very self explanatory , easy to use, fast process!
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is Awesome The product is very easy to use. The format is easy to follow and the amount of information on the screen is enough to get you to understand what you need to do but not overwhelming to where you don't know where to start.
Date published: 2022-04-16
Rated 4 out of 5 by from First time using it Easy and efficient. This was my first time using this process to do my taxes and although I do recommend getting them done by a tax accountant — it's quick and easy when your pressed for time.
Date published: 2022-04-16
Rated 5 out of 5 by from Great as Usual Great as usual. Did find myself filling out a few forms that I never had to deal with before like the Child Care form. The form showed we were not entitled to any credit, but still had to check boxes in the error analysis. I love the fact that it transfers the relevant information from the previous year. In the case of charities, it is a good memory jogger
Date published: 2022-04-16
Rated 5 out of 5 by from TURBO TAX WAS SO SO HELPFUL AND WONDERFUL any questions i had along the way were answered by the pop up box!!! very easy to navigate
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1104
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Always have to pay! I have used Turbo tax for many years and am overall very happy with it. It just seems that everyone using the software has to pay for e-filing state taxes when there should be one free one as advertised.
Date published: 2022-04-16
Rated 5 out of 5 by from Very clear directions and great live service Ive hired a lot of different kinds of accountants, agencies and the like to do my taxes and I found it very frustrating that I was providing all of the information step by step and all they seemed to do was enter the information into their software program. I figured I could give it a try and I am so glad that I did. It took a long time because I have a complex return, but I am so glad that I did the work myself. I found the program straight forward and easy as heck to navigate back and forth. I will be doing my own taxes from now on and I will be doing them with Turbo Tax
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax makes YOU the expert! This really is such a user friendly way to do your taxes and the pricing is fair compared to using a professional tax accountant.
Date published: 2022-04-16
Rated 5 out of 5 by from love turbo tax turbo tax was easy to use. let's you know when there is a mistake made and helps you fix it
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTaxLive Premier TT stepped me through the process quickly and easily. The "Tax Expert" called me back w/n a few minutes when I had a question...excellent. Be advised the "Tax Expert" is NOT a CPA or Enrolled Agent (EA).
Date published: 2022-04-16
Rated 5 out of 5 by from easy to use! very self explanatory , easy to use, fast process!
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is Awesome The product is very easy to use. The format is easy to follow and the amount of information on the screen is enough to get you to understand what you need to do but not overwhelming to where you don't know where to start.
Date published: 2022-04-16
Rated 4 out of 5 by from First time using it Easy and efficient. This was my first time using this process to do my taxes and although I do recommend getting them done by a tax accountant — it's quick and easy when your pressed for time.
Date published: 2022-04-16
Rated 5 out of 5 by from Great as Usual Great as usual. Did find myself filling out a few forms that I never had to deal with before like the Child Care form. The form showed we were not entitled to any credit, but still had to check boxes in the error analysis. I love the fact that it transfers the relevant information from the previous year. In the case of charities, it is a good memory jogger
Date published: 2022-04-16
Rated 5 out of 5 by from TURBO TAX WAS SO SO HELPFUL AND WONDERFUL any questions i had along the way were answered by the pop up box!!! very easy to navigate
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1104