TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Easy to use always Fran was very helpful on Live Chat. No major issues as usual
Date published: 2023-02-06
Rated 5 out of 5 by from Thanks Donna for help. Great It was very helpfull. Couldn.t h as ve done it myself.
Date published: 2023-02-06
Rated 5 out of 5 by from Easy for simple returns I'm not a tax expert but filing with turbo tax is really easy. My husband and I don't have many changes year to year so I have very little to update. Was done in no time.
Date published: 2023-02-06
Rated 5 out of 5 by from Great Product Took a little longer than expected, but felt it was very thorough and comprehensive.
Date published: 2023-02-06
Rated 3 out of 5 by from Gets caught in a loop It was ok but when there is an error and there are no directions to get back to that error quickly, it makes it very difficult to recommend this product.
Date published: 2023-02-06
Rated 5 out of 5 by from Great used Turbo Tax for years always very easy to file with them. Never had a problem
Date published: 2023-02-06
Rated 3 out of 5 by from Turbo Tax was very good. Ronnie was great. I could not have completed this without him. He was very per fessional, courteous, and kind.
Date published: 2023-02-06
Rated 3 out of 5 by from turbo tax yes i want to file free and then you said i couldn't so i took the 39 dollar one and at the end you charge me 117 dollars
Date published: 2023-02-06
Rated 5 out of 5 by from TurboTax is so easy! I have used TurboTax for many years now and it's always been so easy to use.
Date published: 2023-02-06
Rated 4 out of 5 by from 2022 Turbotax is subpar Prior years turbo tax was really easy to work with. The 2022 became more difficult to navigate. Trying to fine some forms like 1040-ES was almost impossible without printing the whole return. Plus in selecting to e-file no mention of fee until you get to the very end of the arduous input. The error code to fix was difficult to find even where the actual fix. I/ve been turbo tax for over 20 years and 2022 was a step backward.
Date published: 2023-02-06
All TurboTax® Offerings Reviews - Page 11030
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use always Fran was very helpful on Live Chat. No major issues as usual
Date published: 2023-02-06
Rated 5 out of 5 by from Thanks Donna for help. Great It was very helpfull. Couldn.t h as ve done it myself.
Date published: 2023-02-06
Rated 5 out of 5 by from Easy for simple returns I'm not a tax expert but filing with turbo tax is really easy. My husband and I don't have many changes year to year so I have very little to update. Was done in no time.
Date published: 2023-02-06
Rated 5 out of 5 by from Great Product Took a little longer than expected, but felt it was very thorough and comprehensive.
Date published: 2023-02-06
Rated 3 out of 5 by from Gets caught in a loop It was ok but when there is an error and there are no directions to get back to that error quickly, it makes it very difficult to recommend this product.
Date published: 2023-02-06
Rated 5 out of 5 by from Great used Turbo Tax for years always very easy to file with them. Never had a problem
Date published: 2023-02-06
Rated 3 out of 5 by from Turbo Tax was very good. Ronnie was great. I could not have completed this without him. He was very per fessional, courteous, and kind.
Date published: 2023-02-06
Rated 3 out of 5 by from turbo tax yes i want to file free and then you said i couldn't so i took the 39 dollar one and at the end you charge me 117 dollars
Date published: 2023-02-06
Rated 5 out of 5 by from TurboTax is so easy! I have used TurboTax for many years now and it's always been so easy to use.
Date published: 2023-02-06
Rated 4 out of 5 by from 2022 Turbotax is subpar Prior years turbo tax was really easy to work with. The 2022 became more difficult to navigate. Trying to fine some forms like 1040-ES was almost impossible without printing the whole return. Plus in selecting to e-file no mention of fee until you get to the very end of the arduous input. The error code to fix was difficult to find even where the actual fix. I/ve been turbo tax for over 20 years and 2022 was a step backward.
Date published: 2023-02-06
All TurboTax® Offerings Reviews - Page 11030