TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Quick, easy and fast Very easy and fast if you have your tax filing forms handy.
Date published: 2021-02-26
Rated 5 out of 5 by from So easy! Easy to use and helpful LIVE experts available immediately for any questions.
Date published: 2021-02-26
Rated 3 out of 5 by from User Friendly - Poor Payment Experience The actual filing process is quick easy and user friendly. The payment process is not. You show a discount on my order summary, then on the next page where you submit the payment, it does not provide you with a total of what your actually paying so you must blindly hit submit. I paid more than what was shown on the previous page and there is no way to get refunded other than spending time on the phone.
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo Tax was very well laid out No problems with completing the required information. My only concern was too many request to upgrade.
Date published: 2021-02-26
Rated 5 out of 5 by from Quick and stress free! Taxes are always overwhelming and can be very stressful. This was quick, easy, and saved me a lot of time!
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax is easy to use. all explanations were easy to understand. did not need to contact a tax person
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is the best Using turbo tax was a very simple experience, easy directions
Date published: 2021-02-26
Rated 4 out of 5 by from TurboTax My Choice The reason that the rating is 4, not 5, is that I prefer the program format current for several years through 2019.
Date published: 2021-02-26
Rated 4 out of 5 by from I was able to complete my complicated taxes! This year I had significantly more going on with my taxes and despite a couple of hiccups and with the help of Tax Professionals I was able to almost seamlessly file my Fed and State.
Date published: 2021-02-26
Rated 4 out of 5 by from Filing With TurboTax The site is very user friendly for first time users! Customer service was great and quick!
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11006
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Quick, easy and fast Very easy and fast if you have your tax filing forms handy.
Date published: 2021-02-26
Rated 5 out of 5 by from So easy! Easy to use and helpful LIVE experts available immediately for any questions.
Date published: 2021-02-26
Rated 3 out of 5 by from User Friendly - Poor Payment Experience The actual filing process is quick easy and user friendly. The payment process is not. You show a discount on my order summary, then on the next page where you submit the payment, it does not provide you with a total of what your actually paying so you must blindly hit submit. I paid more than what was shown on the previous page and there is no way to get refunded other than spending time on the phone.
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo Tax was very well laid out No problems with completing the required information. My only concern was too many request to upgrade.
Date published: 2021-02-26
Rated 5 out of 5 by from Quick and stress free! Taxes are always overwhelming and can be very stressful. This was quick, easy, and saved me a lot of time!
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax is easy to use. all explanations were easy to understand. did not need to contact a tax person
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is the best Using turbo tax was a very simple experience, easy directions
Date published: 2021-02-26
Rated 4 out of 5 by from TurboTax My Choice The reason that the rating is 4, not 5, is that I prefer the program format current for several years through 2019.
Date published: 2021-02-26
Rated 4 out of 5 by from I was able to complete my complicated taxes! This year I had significantly more going on with my taxes and despite a couple of hiccups and with the help of Tax Professionals I was able to almost seamlessly file my Fed and State.
Date published: 2021-02-26
Rated 4 out of 5 by from Filing With TurboTax The site is very user friendly for first time users! Customer service was great and quick!
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11006