TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Wasn't what I was expecting I attempted to complete my taxes like I usually do and upgraded for free to basic. With the help of Joanne (who was awesome) I discovered that I needed to upgrade again due to selling my house. It was offered at a lower price, but we had to go back to fix something in my return. When it was presented again to upgrade, the lower price was no longer offered and the only way to save the $50 that disappeared was to delete everything and start again. No thank you!
Date published: 2021-02-19
Rated 5 out of 5 by from Great! First time filing using TurboTax and it's very convenient and accurate!
Date published: 2021-02-19
Rated 5 out of 5 by from Most effective ,efficient and beneficial for all All Turbo Tax Representives were vey helpful and knowledgeable of Taxes I will definitely recommend this for anyone who needs help and want to save money on their taxes.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax helps me step by steps and does the best Turbo tax does everything possible to help you step by step and if you have problems there is always someone to help. This way of filing taxes is so easy and convenient.
Date published: 2021-02-19
Rated 4 out of 5 by from Turbo Tax Review Very good instructions and calculations. I had to resubmit state taxes because of software error. Good communication about software failure.
Date published: 2021-02-19
Rated 5 out of 5 by from I ABSOLUTLY ADORE TURBO TAX! ONE ITS SUCH A THOROUGH BUT QUICK AND EASY! I HAVE USED U FOR YRS AND WILL TILL DEATH DO US PART!!!!!!
Date published: 2021-02-19
Rated 5 out of 5 by from simple, safe & accurate TurboTax walks you through every situation, to ensure an accurate filing.
Date published: 2021-02-19
Rated 5 out of 5 by from Tammy was wonderful I hit a snag with my husband's one-time freelance work for a design company, I was not able to proceed with the return. I live-chatted with Tammy, and she spent the next 45 minutes with me going over each aspect of the return. We finally realized that I had to upgrade to "Self Employed" for that one job. That was a bit frustrating--BUT Tammy was terrific.
Date published: 2021-02-19
Rated 5 out of 5 by from Fast and Easy!!!! I have been filing my taxes for years with Turbo Tax and am very satisfied with the service.
Date published: 2021-02-19
Rated 3 out of 5 by from Why charge for paying? So the expert that helped me was amazing! She didn't hang up until she made sure my taxes were filed....however I don't understand why I am being charged for using my refund to pay for filing my taxes with you! I don't remember being charged for that last year...
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 11006
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Wasn't what I was expecting I attempted to complete my taxes like I usually do and upgraded for free to basic. With the help of Joanne (who was awesome) I discovered that I needed to upgrade again due to selling my house. It was offered at a lower price, but we had to go back to fix something in my return. When it was presented again to upgrade, the lower price was no longer offered and the only way to save the $50 that disappeared was to delete everything and start again. No thank you!
Date published: 2021-02-19
Rated 5 out of 5 by from Great! First time filing using TurboTax and it's very convenient and accurate!
Date published: 2021-02-19
Rated 5 out of 5 by from Most effective ,efficient and beneficial for all All Turbo Tax Representives were vey helpful and knowledgeable of Taxes I will definitely recommend this for anyone who needs help and want to save money on their taxes.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax helps me step by steps and does the best Turbo tax does everything possible to help you step by step and if you have problems there is always someone to help. This way of filing taxes is so easy and convenient.
Date published: 2021-02-19
Rated 4 out of 5 by from Turbo Tax Review Very good instructions and calculations. I had to resubmit state taxes because of software error. Good communication about software failure.
Date published: 2021-02-19
Rated 5 out of 5 by from I ABSOLUTLY ADORE TURBO TAX! ONE ITS SUCH A THOROUGH BUT QUICK AND EASY! I HAVE USED U FOR YRS AND WILL TILL DEATH DO US PART!!!!!!
Date published: 2021-02-19
Rated 5 out of 5 by from simple, safe & accurate TurboTax walks you through every situation, to ensure an accurate filing.
Date published: 2021-02-19
Rated 5 out of 5 by from Tammy was wonderful I hit a snag with my husband's one-time freelance work for a design company, I was not able to proceed with the return. I live-chatted with Tammy, and she spent the next 45 minutes with me going over each aspect of the return. We finally realized that I had to upgrade to "Self Employed" for that one job. That was a bit frustrating--BUT Tammy was terrific.
Date published: 2021-02-19
Rated 5 out of 5 by from Fast and Easy!!!! I have been filing my taxes for years with Turbo Tax and am very satisfied with the service.
Date published: 2021-02-19
Rated 3 out of 5 by from Why charge for paying? So the expert that helped me was amazing! She didn't hang up until she made sure my taxes were filed....however I don't understand why I am being charged for using my refund to pay for filing my taxes with you! I don't remember being charged for that last year...
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 11006