TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from TJ was amazing i had trouble getting the efile to go through. I also had to pay again. but all worth it My tech person, TJ, walked me through all of it. Step by step. Way to go!!!
Date published: 2021-02-27
Rated 5 out of 5 by from its awesome make filing a lot easier and I have used it for years now and I love it
Date published: 2021-02-27
Rated 4 out of 5 by from Good, but flawed for Coinbase users Turbo Tax works well for most of my tax needs but ran into an issue with the CSV file from Coinbase. It would appear that they are not on the same page because the format that Turbo Tax wants from Coinbase is not used on their CSV Crypto file and therefore can't be uploaded. Luckily, I only had a few transactions to add by hand, but I could see that being huge headache for others. This should have been addressed before tax season, especially since they are 'partnered'. Turbo Tax is great, but if you traded cryptocurrency on Coinbase this past year- get ready for a bad time.
Date published: 2021-02-27
Rated 5 out of 5 by from Very easy and friendly Yes my expert was excellent she talked me through everything it was a pleasure filing with her
Date published: 2021-02-27
Rated 5 out of 5 by from Great and Improved Seems like it got even easier this year. Easy to pull in data from financial institutions.
Date published: 2021-02-27
Rated 5 out of 5 by from Love it It was great and I love it They was so so nice And lovely attitude they help me with my question
Date published: 2021-02-27
Rated 5 out of 5 by from Finds more savings I just filled my taxes on three different tax sites and Turbo Tax consistently finds me more tax credits and deductions. I unfortunately owed taxes this year, but TurboTax found me the most savings and I was able to owe "less" than I did with other software. I have been using TurboTax for 6 years now and will always come back. Plus early bird pricing helps offset the cost. Thanks TurboTax!
Date published: 2021-02-27
Rated 5 out of 5 by from great service Great service..makes life easy and wonderful,,.merlyn {expert adviser) is highly appreciated
Date published: 2021-02-27
Rated 5 out of 5 by from So convenient Super quick I used it last year also I love the app I’ll be using it next year to file also it lets you fix the errors if you mess up
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use This was my first time using TurboTax. I liked it. Very easy to use.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 11004
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TJ was amazing i had trouble getting the efile to go through. I also had to pay again. but all worth it My tech person, TJ, walked me through all of it. Step by step. Way to go!!!
Date published: 2021-02-27
Rated 5 out of 5 by from its awesome make filing a lot easier and I have used it for years now and I love it
Date published: 2021-02-27
Rated 4 out of 5 by from Good, but flawed for Coinbase users Turbo Tax works well for most of my tax needs but ran into an issue with the CSV file from Coinbase. It would appear that they are not on the same page because the format that Turbo Tax wants from Coinbase is not used on their CSV Crypto file and therefore can't be uploaded. Luckily, I only had a few transactions to add by hand, but I could see that being huge headache for others. This should have been addressed before tax season, especially since they are 'partnered'. Turbo Tax is great, but if you traded cryptocurrency on Coinbase this past year- get ready for a bad time.
Date published: 2021-02-27
Rated 5 out of 5 by from Very easy and friendly Yes my expert was excellent she talked me through everything it was a pleasure filing with her
Date published: 2021-02-27
Rated 5 out of 5 by from Great and Improved Seems like it got even easier this year. Easy to pull in data from financial institutions.
Date published: 2021-02-27
Rated 5 out of 5 by from Love it It was great and I love it They was so so nice And lovely attitude they help me with my question
Date published: 2021-02-27
Rated 5 out of 5 by from Finds more savings I just filled my taxes on three different tax sites and Turbo Tax consistently finds me more tax credits and deductions. I unfortunately owed taxes this year, but TurboTax found me the most savings and I was able to owe "less" than I did with other software. I have been using TurboTax for 6 years now and will always come back. Plus early bird pricing helps offset the cost. Thanks TurboTax!
Date published: 2021-02-27
Rated 5 out of 5 by from great service Great service..makes life easy and wonderful,,.merlyn {expert adviser) is highly appreciated
Date published: 2021-02-27
Rated 5 out of 5 by from So convenient Super quick I used it last year also I love the app I’ll be using it next year to file also it lets you fix the errors if you mess up
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use This was my first time using TurboTax. I liked it. Very easy to use.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 11004