TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from TurboTax is what it is. Filing my federal has always turned out fine, but I don't really trust it. Over the years, TurboTax has turned the interface into something so simplistic and childish that I am pretty uncomfortable with what it's doing behind the scenes. TurboTax tried to upsell me to audit protection 6 times during my filing, which is insane. I'd rather pay a local tax professional and keep more of my money out of the hands of major corporations. Filing with states has always been confusing due to the attempts at simplifying the interface. I have zero clue what it's trying to communicate about state requirements. I am quite uncomfortable paying $40 to file taxes when I'm not sure they're going to be done right. I'm filing my resident state taxes directly with the state. TurboTax gets the job done.
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo Tax: My Go To program I have used Turbo Tax every year since about 1988. I don't even consider using anything else.
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax helped me so much! This website is so helpful and it makes everything so much easier!
Date published: 2022-02-18
Rated 5 out of 5 by from very easy to use I love it! explained everything I didn't understand.
Date published: 2022-02-18
Rated 5 out of 5 by from Great Service Great service from the live help. Got stuck on a new item to my taxes this year and they had it fixed in under 10 minutes!
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax is the Bomb.com!!! I always use Turbo Tax. For the last 7 years it’s been giving the most for my refund. I love it!
Date published: 2022-02-18
Rated 4 out of 5 by from AWESOME very ease to filing tax return. awesome experience
Date published: 2022-02-18
Rated 5 out of 5 by from Grear VERY EASY TO USE GREAT HELP ! WOULD DEFINITELY RECOMMEND
Date published: 2022-02-18
Rated 5 out of 5 by from Easy Peasy! All I did was fill in the blanks and answer a few questions and voila! my taxes are complete and filed.
Date published: 2022-02-18
Rated 5 out of 5 by from Saved me 4k Very helpful, stayed on the line while I had additional questions come up. Found a discrepancy and saved me a lot of money.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 11004
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax is what it is. Filing my federal has always turned out fine, but I don't really trust it. Over the years, TurboTax has turned the interface into something so simplistic and childish that I am pretty uncomfortable with what it's doing behind the scenes. TurboTax tried to upsell me to audit protection 6 times during my filing, which is insane. I'd rather pay a local tax professional and keep more of my money out of the hands of major corporations. Filing with states has always been confusing due to the attempts at simplifying the interface. I have zero clue what it's trying to communicate about state requirements. I am quite uncomfortable paying $40 to file taxes when I'm not sure they're going to be done right. I'm filing my resident state taxes directly with the state. TurboTax gets the job done.
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo Tax: My Go To program I have used Turbo Tax every year since about 1988. I don't even consider using anything else.
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax helped me so much! This website is so helpful and it makes everything so much easier!
Date published: 2022-02-18
Rated 5 out of 5 by from very easy to use I love it! explained everything I didn't understand.
Date published: 2022-02-18
Rated 5 out of 5 by from Great Service Great service from the live help. Got stuck on a new item to my taxes this year and they had it fixed in under 10 minutes!
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax is the Bomb.com!!! I always use Turbo Tax. For the last 7 years it’s been giving the most for my refund. I love it!
Date published: 2022-02-18
Rated 4 out of 5 by from AWESOME very ease to filing tax return. awesome experience
Date published: 2022-02-18
Rated 5 out of 5 by from Grear VERY EASY TO USE GREAT HELP ! WOULD DEFINITELY RECOMMEND
Date published: 2022-02-18
Rated 5 out of 5 by from Easy Peasy! All I did was fill in the blanks and answer a few questions and voila! my taxes are complete and filed.
Date published: 2022-02-18
Rated 5 out of 5 by from Saved me 4k Very helpful, stayed on the line while I had additional questions come up. Found a discrepancy and saved me a lot of money.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 11004