TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281613 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from TurboTax gets the job done - for a price. TurboTax is for busy people, lazy people, and independent people who want to do their taxes themselves, or who need to get them done quickly. I have nothing against TurboTax, except for it being a little pricey, and that it lacks a smart AI that would have told me that a certain city is located in PA - not VA - which I mistakenly thought, and then spent the next fifteen minutes trying to figure out why TurboTax was not recognizing the zip code. Considering how frustrating filing taxes is for most people, I would rather have a simplified flat tax system, even if I had to pay more taxes, than have to go through a maze of paperwork every year. Maybe I would still use TurboTax to file my taxes, but it would only take ten minutes instead of two hours like it normally does - and hopefully, a lot less money.
Date published: 2021-05-16
Rated 4 out of 5 by from store manager Great experience and I'll keep using turbotax for ever
Date published: 2021-05-16
Rated 5 out of 5 by from Very intuitive!!! I love TurboTax, I would recommend it to my friends and used the next year!!
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is second to none!!! I have been using this product for over 15 years and would recommend to any tax preparer User friendly.
Date published: 2021-05-16
Rated 1 out of 5 by from Stop Stop using your wealth as a cudgel against the government to make yourselves a monopoly for people to file their taxes. Upselling is immoral.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax was so easy! Easy and thorough process! Guided me through each step and the process was seamless.
Date published: 2021-05-16
Rated 3 out of 5 by from TurboTax: you need to improve your estimated tax It is not easy to use Turbotax to estimate next year's taxes for stock sales and transactions (capital gains and dividends). I followed the IRS worksheets and reference publications for estimating 1040-ES, they are straightforward. Turbotax goes around in circles and I got nowher. Turbotax can simply follow the guidelines in the IRS publications.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is getting better First year using TurboTax Live, pretty easy to use
Date published: 2021-05-16
Rated 1 out of 5 by from MAC COMPUTERS MUST BE ALLOWED TO USE THE SOFTWARE I use multiple turbotax and intuit products across multiple user names. I now have a LLC partnership and wanted to streamline all of it together. Not being able to use Turbo Tax Business on my MAC is inexcusable. After this debacle, I will be using an accountant and bookkeeper to take care of all my needs. I was already on the fence but this shoved me right over it. Get this lack of compatibility fixed and I'll likely come back.
Date published: 2021-05-16
Rated 3 out of 5 by from issues crush many times for RSU and ESPP filing, have to manually correct the final forms.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1101
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax gets the job done - for a price. TurboTax is for busy people, lazy people, and independent people who want to do their taxes themselves, or who need to get them done quickly. I have nothing against TurboTax, except for it being a little pricey, and that it lacks a smart AI that would have told me that a certain city is located in PA - not VA - which I mistakenly thought, and then spent the next fifteen minutes trying to figure out why TurboTax was not recognizing the zip code. Considering how frustrating filing taxes is for most people, I would rather have a simplified flat tax system, even if I had to pay more taxes, than have to go through a maze of paperwork every year. Maybe I would still use TurboTax to file my taxes, but it would only take ten minutes instead of two hours like it normally does - and hopefully, a lot less money.
Date published: 2021-05-16
Rated 4 out of 5 by from store manager Great experience and I'll keep using turbotax for ever
Date published: 2021-05-16
Rated 5 out of 5 by from Very intuitive!!! I love TurboTax, I would recommend it to my friends and used the next year!!
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is second to none!!! I have been using this product for over 15 years and would recommend to any tax preparer User friendly.
Date published: 2021-05-16
Rated 1 out of 5 by from Stop Stop using your wealth as a cudgel against the government to make yourselves a monopoly for people to file their taxes. Upselling is immoral.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax was so easy! Easy and thorough process! Guided me through each step and the process was seamless.
Date published: 2021-05-16
Rated 3 out of 5 by from TurboTax: you need to improve your estimated tax It is not easy to use Turbotax to estimate next year's taxes for stock sales and transactions (capital gains and dividends). I followed the IRS worksheets and reference publications for estimating 1040-ES, they are straightforward. Turbotax goes around in circles and I got nowher. Turbotax can simply follow the guidelines in the IRS publications.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is getting better First year using TurboTax Live, pretty easy to use
Date published: 2021-05-16
Rated 1 out of 5 by from MAC COMPUTERS MUST BE ALLOWED TO USE THE SOFTWARE I use multiple turbotax and intuit products across multiple user names. I now have a LLC partnership and wanted to streamline all of it together. Not being able to use Turbo Tax Business on my MAC is inexcusable. After this debacle, I will be using an accountant and bookkeeper to take care of all my needs. I was already on the fence but this shoved me right over it. Get this lack of compatibility fixed and I'll likely come back.
Date published: 2021-05-16
Rated 3 out of 5 by from issues crush many times for RSU and ESPP filing, have to manually correct the final forms.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1101