TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 4 out of 5 by
Caly1689 from
fast and easy
fast and easy process to do on my own. Recommended
Date published: 2023-06-02
Rated 5 out of 5 by
Annoying Nickname from
Turbo Tax
Very simple process to complete the return and file
Date published: 2023-06-02
Rated 5 out of 5 by
BLESSED563 from
EXTRERMLY HELPFUL
ITS A LOAD OFF MY MIND FOR SURE ERIE WAS GREAT AND GOT ME THROUGH THE TOUGH PARTS AND REASSURED ME THAT IT WAS ALL CORRECT
Date published: 2023-06-02
Rated 5 out of 5 by
Think your name was Debbi from
TurboTax is awesome
TurboTax live experts was fantastic she's great and very knowledgeable very kind she should get a raise or be a boss he's very good at her job tell her thank you very much again for everything
Date published: 2023-06-02
Rated 3 out of 5 by
notokay1 from
turbo tax to expensive
Every year the rate goes up. I will be filing myself next year.
Date published: 2023-06-02
Rated 4 out of 5 by
bowervikings60 from
great help thanks
did taxes -self. however great experience. appreciate.
Date published: 2023-06-02
Rated 1 out of 5 by
dissatisfied1876 from
Turbo Tax has gotten worse, not better.
I had multiple documents to upload and was interrupted during the process of uploading them. There was no way to easily go back and see which documents had been uploaded. Also, it was not possible to see the data from those documents. Terrible experience trying to find how to do that through the chat and the person helping. When selecting filing, it tried to have me open a Credit Karma debit card rather than use an existing bank account - shameful.
Date published: 2023-06-02
Rated 5 out of 5 by
hawk 72 from
Great tool! However difficulties may occur.
Have used Turbo Tax Business for several years. It is a great tool and may make the tax preparation experience a pleasurable one. We did encounter an error code this year when attempting to e-file. It was not possible to discuss directly with support staff, but it was resolved using the blog with a series of questions and comments by other users.
Date published: 2023-06-02
Rated 5 out of 5 by
JFag from
Turbo Tax is Awesome!
I very easily did my taxes as usual with turbo tax this year. I file an extension for the first time easily as well as did estimate payments for first time. Had to get assistance with the W-4 Form from turbo tax support and all went well.
Date published: 2023-06-02
Rated 4 out of 5 by
Zimbo9toes from
Easy to follow putting information in the forms.
I had to contact a live expert and she was very helpful. Somehow I must have accidentally removed a number and couldn't find my taxes due. I think her name was Lakedra, or close to it.
All TurboTax® Offerings Reviews - Page 12
Date published: 2023-06-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Caly1689 from
fast and easy
fast and easy process to do on my own. Recommended
Date published: 2023-06-02
Rated 5 out of 5 by
Annoying Nickname from
Turbo Tax
Very simple process to complete the return and file
Date published: 2023-06-02
Rated 5 out of 5 by
BLESSED563 from
EXTRERMLY HELPFUL
ITS A LOAD OFF MY MIND FOR SURE ERIE WAS GREAT AND GOT ME THROUGH THE TOUGH PARTS AND REASSURED ME THAT IT WAS ALL CORRECT
Date published: 2023-06-02
Rated 5 out of 5 by
Think your name was Debbi from
TurboTax is awesome
TurboTax live experts was fantastic she's great and very knowledgeable very kind she should get a raise or be a boss he's very good at her job tell her thank you very much again for everything
Date published: 2023-06-02
Rated 3 out of 5 by
notokay1 from
turbo tax to expensive
Every year the rate goes up. I will be filing myself next year.
Date published: 2023-06-02
Rated 4 out of 5 by
bowervikings60 from
great help thanks
did taxes -self. however great experience. appreciate.
Date published: 2023-06-02
Rated 1 out of 5 by
dissatisfied1876 from
Turbo Tax has gotten worse, not better.
I had multiple documents to upload and was interrupted during the process of uploading them. There was no way to easily go back and see which documents had been uploaded. Also, it was not possible to see the data from those documents. Terrible experience trying to find how to do that through the chat and the person helping. When selecting filing, it tried to have me open a Credit Karma debit card rather than use an existing bank account - shameful.
Date published: 2023-06-02
Rated 5 out of 5 by
hawk 72 from
Great tool! However difficulties may occur.
Have used Turbo Tax Business for several years. It is a great tool and may make the tax preparation experience a pleasurable one. We did encounter an error code this year when attempting to e-file. It was not possible to discuss directly with support staff, but it was resolved using the blog with a series of questions and comments by other users.
Date published: 2023-06-02
Rated 5 out of 5 by
JFag from
Turbo Tax is Awesome!
I very easily did my taxes as usual with turbo tax this year. I file an extension for the first time easily as well as did estimate payments for first time. Had to get assistance with the W-4 Form from turbo tax support and all went well.
Date published: 2023-06-02
Rated 4 out of 5 by
Zimbo9toes from
Easy to follow putting information in the forms.
I had to contact a live expert and she was very helpful. Somehow I must have accidentally removed a number and couldn't find my taxes due. I think her name was Lakedra, or close to it.
All TurboTax® Offerings Reviews - Page 12
Date published: 2023-06-02