TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 3 out of 5 by
Mac family from
harder to follow
I have been using Turbo Tax for a very long time and this is the first time that I had a hard time fingering out where to put the info. I do ours and my In-laws so there was paperwork that had form numbers deferent then what the forms (ins) had.
Date published: 2022-03-22
Rated 5 out of 5 by
Biazo89 from
Smooth Process
The online service was worth it for me because I'm constantly working. Andrew was awesome and took care of everything for me and made sure everything was 100% accurate.
Date published: 2022-03-22
Rated 5 out of 5 by
hjhallst from
TurboTax very helpful
Kathi was easily available to reach on the phone during the provided hours. She was very helpful and relaxed when working with me through all of my documents. The cryptocurrency accounts were more difficult to work through, however, with Kathi's help we were able to get through them in a timely fashion and with accuracy.
Date published: 2022-03-22
Rated 5 out of 5 by
JMH123567 from
Helpful service specialists
Had an issue but online live helped me figure it out.
Date published: 2022-03-22
Rated 5 out of 5 by
sofiae from
TurboTax+Todd = so helpful!!
made this scary and daunting process so easy to do! 100% recommend. Todd was very nice and helpful.
Date published: 2022-03-22
Rated 5 out of 5 by
fab1218 from
very helpful
I found this to be very concise and informational. I think it could make dealing with land sales a little easier. other than this I find the product to be very good.
Date published: 2022-03-22
Rated 5 out of 5 by
Roses123345 from
Turbo Tax is AMAZING!
This was my first year using Turbo Tax and I was beyond impressed. While never enjoyable, taxes were never so easy. My full service package allowed me to work with a Tax Expert (Joseph F was incredible) and I was able to walk through every step of the way, get immediate answers to my questions and feel confident in my tax filings. Thank you turbo tax and Joe! I will be back next year.
Date published: 2022-03-22
Rated 5 out of 5 by
Julia49 from
Turbo tax is awesome
Easy to follow step by step process with success. Will definitely be using again next year.
Date published: 2022-03-22
Rated 4 out of 5 by
BobDev from
Minor foriegn Income and taxes is complicated
It took me several times through the process to complete my return.
Date published: 2022-03-22
Rated 4 out of 5 by
Nelly13 from
TurboTax experience
Peggy was very helpful while filing my taxes. The only thing that I would've changed is that when I went to check out, it told me I had to upgrade to TurboTax Deluxe which was going to cost me $249. Peggy was very helpful with fixing this issue, which I appreciated.
All TurboTax® Offerings Reviews - Page 10999
Date published: 2022-03-22
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Mac family from
harder to follow
I have been using Turbo Tax for a very long time and this is the first time that I had a hard time fingering out where to put the info. I do ours and my In-laws so there was paperwork that had form numbers deferent then what the forms (ins) had.
Date published: 2022-03-22
Rated 5 out of 5 by
Biazo89 from
Smooth Process
The online service was worth it for me because I'm constantly working. Andrew was awesome and took care of everything for me and made sure everything was 100% accurate.
Date published: 2022-03-22
Rated 5 out of 5 by
hjhallst from
TurboTax very helpful
Kathi was easily available to reach on the phone during the provided hours. She was very helpful and relaxed when working with me through all of my documents. The cryptocurrency accounts were more difficult to work through, however, with Kathi's help we were able to get through them in a timely fashion and with accuracy.
Date published: 2022-03-22
Rated 5 out of 5 by
JMH123567 from
Helpful service specialists
Had an issue but online live helped me figure it out.
Date published: 2022-03-22
Rated 5 out of 5 by
sofiae from
TurboTax+Todd = so helpful!!
made this scary and daunting process so easy to do! 100% recommend. Todd was very nice and helpful.
Date published: 2022-03-22
Rated 5 out of 5 by
fab1218 from
very helpful
I found this to be very concise and informational. I think it could make dealing with land sales a little easier. other than this I find the product to be very good.
Date published: 2022-03-22
Rated 5 out of 5 by
Roses123345 from
Turbo Tax is AMAZING!
This was my first year using Turbo Tax and I was beyond impressed. While never enjoyable, taxes were never so easy. My full service package allowed me to work with a Tax Expert (Joseph F was incredible) and I was able to walk through every step of the way, get immediate answers to my questions and feel confident in my tax filings. Thank you turbo tax and Joe! I will be back next year.
Date published: 2022-03-22
Rated 5 out of 5 by
Julia49 from
Turbo tax is awesome
Easy to follow step by step process with success. Will definitely be using again next year.
Date published: 2022-03-22
Rated 4 out of 5 by
BobDev from
Minor foriegn Income and taxes is complicated
It took me several times through the process to complete my return.
Date published: 2022-03-22
Rated 4 out of 5 by
Nelly13 from
TurboTax experience
Peggy was very helpful while filing my taxes. The only thing that I would've changed is that when I went to check out, it told me I had to upgrade to TurboTax Deluxe which was going to cost me $249. Peggy was very helpful with fixing this issue, which I appreciated.
All TurboTax® Offerings Reviews - Page 10999
Date published: 2022-03-22