TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from harder to follow I have been using Turbo Tax for a very long time and this is the first time that I had a hard time fingering out where to put the info. I do ours and my In-laws so there was paperwork that had form numbers deferent then what the forms (ins) had.
Date published: 2022-03-22
Rated 5 out of 5 by from Smooth Process The online service was worth it for me because I'm constantly working. Andrew was awesome and took care of everything for me and made sure everything was 100% accurate.
Date published: 2022-03-22
Rated 5 out of 5 by from TurboTax very helpful Kathi was easily available to reach on the phone during the provided hours. She was very helpful and relaxed when working with me through all of my documents. The cryptocurrency accounts were more difficult to work through, however, with Kathi's help we were able to get through them in a timely fashion and with accuracy.
Date published: 2022-03-22
Rated 5 out of 5 by from Helpful service specialists Had an issue but online live helped me figure it out.
Date published: 2022-03-22
Rated 5 out of 5 by from TurboTax+Todd = so helpful!! made this scary and daunting process so easy to do! 100% recommend. Todd was very nice and helpful.
Date published: 2022-03-22
Rated 5 out of 5 by from very helpful I found this to be very concise and informational. I think it could make dealing with land sales a little easier. other than this I find the product to be very good.
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo Tax is AMAZING! This was my first year using Turbo Tax and I was beyond impressed. While never enjoyable, taxes were never so easy. My full service package allowed me to work with a Tax Expert (Joseph F was incredible) and I was able to walk through every step of the way, get immediate answers to my questions and feel confident in my tax filings. Thank you turbo tax and Joe! I will be back next year.
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo tax is awesome Easy to follow step by step process with success. Will definitely be using again next year.
Date published: 2022-03-22
Rated 4 out of 5 by from Minor foriegn Income and taxes is complicated It took me several times through the process to complete my return.
Date published: 2022-03-22
Rated 4 out of 5 by from TurboTax experience Peggy was very helpful while filing my taxes. The only thing that I would've changed is that when I went to check out, it told me I had to upgrade to TurboTax Deluxe which was going to cost me $249. Peggy was very helpful with fixing this issue, which I appreciated.
Date published: 2022-03-22
All TurboTax® Offerings Reviews - Page 10999
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from harder to follow I have been using Turbo Tax for a very long time and this is the first time that I had a hard time fingering out where to put the info. I do ours and my In-laws so there was paperwork that had form numbers deferent then what the forms (ins) had.
Date published: 2022-03-22
Rated 5 out of 5 by from Smooth Process The online service was worth it for me because I'm constantly working. Andrew was awesome and took care of everything for me and made sure everything was 100% accurate.
Date published: 2022-03-22
Rated 5 out of 5 by from TurboTax very helpful Kathi was easily available to reach on the phone during the provided hours. She was very helpful and relaxed when working with me through all of my documents. The cryptocurrency accounts were more difficult to work through, however, with Kathi's help we were able to get through them in a timely fashion and with accuracy.
Date published: 2022-03-22
Rated 5 out of 5 by from Helpful service specialists Had an issue but online live helped me figure it out.
Date published: 2022-03-22
Rated 5 out of 5 by from TurboTax+Todd = so helpful!! made this scary and daunting process so easy to do! 100% recommend. Todd was very nice and helpful.
Date published: 2022-03-22
Rated 5 out of 5 by from very helpful I found this to be very concise and informational. I think it could make dealing with land sales a little easier. other than this I find the product to be very good.
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo Tax is AMAZING! This was my first year using Turbo Tax and I was beyond impressed. While never enjoyable, taxes were never so easy. My full service package allowed me to work with a Tax Expert (Joseph F was incredible) and I was able to walk through every step of the way, get immediate answers to my questions and feel confident in my tax filings. Thank you turbo tax and Joe! I will be back next year.
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo tax is awesome Easy to follow step by step process with success. Will definitely be using again next year.
Date published: 2022-03-22
Rated 4 out of 5 by from Minor foriegn Income and taxes is complicated It took me several times through the process to complete my return.
Date published: 2022-03-22
Rated 4 out of 5 by from TurboTax experience Peggy was very helpful while filing my taxes. The only thing that I would've changed is that when I went to check out, it told me I had to upgrade to TurboTax Deluxe which was going to cost me $249. Peggy was very helpful with fixing this issue, which I appreciated.
Date published: 2022-03-22
All TurboTax® Offerings Reviews - Page 10999