TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is excellent Great service and very intuitive. They do all the hard work for you so you can do what "you do" so well, am I right?
Date published: 2022-03-08
Rated 4 out of 5 by from Turbo Tax is good Each year the price of filing increases and it's almost out of range.
Date published: 2022-03-08
Rated 3 out of 5 by from eFiling failed 2X. Rejected. eFiling failed 2X. Rejected. Checked everything, AGI was exact, as was everything else. REJECTED.
Date published: 2022-03-08
Rated 5 out of 5 by from TurboTax is Outstanding! We have used TurboTax for several years and it is always a great and easy way to get ready to file taxes!
Date published: 2022-03-08
Rated 2 out of 5 by from Reminder never came I had to wait to submit my state taxes. Turbo tax was supposed to notify me when I would be able to, but the message never came.
Date published: 2022-03-08
Rated 5 out of 5 by from Amazon Donna is fantastic. She filed my taxes very fast. She was on point with everything.
Date published: 2022-03-08
Rated 5 out of 5 by from Great Great work will be back next year........... .....
Date published: 2022-03-08
Rated 5 out of 5 by from good good i love it will use all the time and will tell family
Date published: 2022-03-08
Rated 5 out of 5 by from TurboTax is great The live experts I engaged with were very helpful.
Date published: 2022-03-08
Rated 3 out of 5 by from TurboTax is ok I have used Turbotax a long time, and I do like the product, but I always seem to have trouble downloading what I need. I have a new computer with compatible software, but the last 3 years I have had to call to have someone help me get it to download due to resolution issues. I would have thought that could have been fixed. It happened when I tried to download a second state return as well. The program is not always intuitive either. You have to really know what to look for and how to navigate to get around and make sure important inputs aren't missed or wrong.
Date published: 2022-03-08
All TurboTax® Offerings Reviews - Page 10997
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is excellent Great service and very intuitive. They do all the hard work for you so you can do what "you do" so well, am I right?
Date published: 2022-03-08
Rated 4 out of 5 by from Turbo Tax is good Each year the price of filing increases and it's almost out of range.
Date published: 2022-03-08
Rated 3 out of 5 by from eFiling failed 2X. Rejected. eFiling failed 2X. Rejected. Checked everything, AGI was exact, as was everything else. REJECTED.
Date published: 2022-03-08
Rated 5 out of 5 by from TurboTax is Outstanding! We have used TurboTax for several years and it is always a great and easy way to get ready to file taxes!
Date published: 2022-03-08
Rated 2 out of 5 by from Reminder never came I had to wait to submit my state taxes. Turbo tax was supposed to notify me when I would be able to, but the message never came.
Date published: 2022-03-08
Rated 5 out of 5 by from Amazon Donna is fantastic. She filed my taxes very fast. She was on point with everything.
Date published: 2022-03-08
Rated 5 out of 5 by from Great Great work will be back next year........... .....
Date published: 2022-03-08
Rated 5 out of 5 by from good good i love it will use all the time and will tell family
Date published: 2022-03-08
Rated 5 out of 5 by from TurboTax is great The live experts I engaged with were very helpful.
Date published: 2022-03-08
Rated 3 out of 5 by from TurboTax is ok I have used Turbotax a long time, and I do like the product, but I always seem to have trouble downloading what I need. I have a new computer with compatible software, but the last 3 years I have had to call to have someone help me get it to download due to resolution issues. I would have thought that could have been fixed. It happened when I tried to download a second state return as well. The program is not always intuitive either. You have to really know what to look for and how to navigate to get around and make sure important inputs aren't missed or wrong.
Date published: 2022-03-08
All TurboTax® Offerings Reviews - Page 10997