TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Always unexpected fees Should've been able to use the free file but nope, forced to pay $120 in fees which is over half of my return, thanks.
Date published: 2023-02-21
Rated 5 out of 5 by from AMAZING SERVICE THANK YOU!!! I was so nervous and felt like I was doing things ok on my own... but decided to ask for help. I'm glad I did because my agent helped me save nearly 10000 on my taxes. Thank you soo much for this prompt, efficient, professional service!
Date published: 2023-02-21
Rated 5 out of 5 by from Great Service ANTONIO P. WAS THE BEST!!!!!!!! HE HELP ME SO MUCH. HE ANSWER ALL MY QUESTIONS AND WAS VERY PATIENT WITH ME....
Date published: 2023-02-21
Rated 5 out of 5 by from Super Easy! This was my first time filing my taxes. Turbo Tax used step by step instructions which made filing easy and effective. I will definitely use in the future
Date published: 2023-02-21
Rated 5 out of 5 by from Great help? TurboTax made it super easy to file. Did most of the work for me. Doing taxes is no longer a hassle with the help of TurboTax experts.
Date published: 2023-02-21
Rated 4 out of 5 by from Two Hours to Complete Personal Taxes Easy Been using TurboTax for 15 years. Easy, very user friendly. If you don't use itemized deductions, you could complete in less than an hour. Never had a problem. There are a few fields that could be clarified more on the Dividends pages. If you leave blank as instructed, it codes as an error. you have to go back and mark the X's in boxes which is deleting the fields that don't apply?
Date published: 2023-02-21
Rated 5 out of 5 by from Quick and Easy I love Turbo Tax! I've been using it for 7 years now and it never disappoints.
Date published: 2023-02-21
Rated 5 out of 5 by from TurboTax is awesome sauce I did everything on my own and I must say it was quite easy and accessible for all.
Date published: 2023-02-21
Rated 2 out of 5 by from not free they say free then you get all these fees at the end and its ridiculous
Date published: 2023-02-21
Rated 5 out of 5 by from Great Great...service They got .e the most refund that was available to me
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 10994
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Always unexpected fees Should've been able to use the free file but nope, forced to pay $120 in fees which is over half of my return, thanks.
Date published: 2023-02-21
Rated 5 out of 5 by from AMAZING SERVICE THANK YOU!!! I was so nervous and felt like I was doing things ok on my own... but decided to ask for help. I'm glad I did because my agent helped me save nearly 10000 on my taxes. Thank you soo much for this prompt, efficient, professional service!
Date published: 2023-02-21
Rated 5 out of 5 by from Great Service ANTONIO P. WAS THE BEST!!!!!!!! HE HELP ME SO MUCH. HE ANSWER ALL MY QUESTIONS AND WAS VERY PATIENT WITH ME....
Date published: 2023-02-21
Rated 5 out of 5 by from Super Easy! This was my first time filing my taxes. Turbo Tax used step by step instructions which made filing easy and effective. I will definitely use in the future
Date published: 2023-02-21
Rated 5 out of 5 by from Great help? TurboTax made it super easy to file. Did most of the work for me. Doing taxes is no longer a hassle with the help of TurboTax experts.
Date published: 2023-02-21
Rated 4 out of 5 by from Two Hours to Complete Personal Taxes Easy Been using TurboTax for 15 years. Easy, very user friendly. If you don't use itemized deductions, you could complete in less than an hour. Never had a problem. There are a few fields that could be clarified more on the Dividends pages. If you leave blank as instructed, it codes as an error. you have to go back and mark the X's in boxes which is deleting the fields that don't apply?
Date published: 2023-02-21
Rated 5 out of 5 by from Quick and Easy I love Turbo Tax! I've been using it for 7 years now and it never disappoints.
Date published: 2023-02-21
Rated 5 out of 5 by from TurboTax is awesome sauce I did everything on my own and I must say it was quite easy and accessible for all.
Date published: 2023-02-21
Rated 2 out of 5 by from not free they say free then you get all these fees at the end and its ridiculous
Date published: 2023-02-21
Rated 5 out of 5 by from Great Great...service They got .e the most refund that was available to me
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 10994