TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from perfect simple and very easy to fill out. you do not need any assistance, but if you want you can get right away
Date published: 2021-02-26
Rated 4 out of 5 by from It only took 2 hours I needed to get help twice during the process. I worked with people that were very knowledgeable
Date published: 2021-02-26
Rated 5 out of 5 by from Your programmers are genius! Turbo Tax is AMAZING Everything about Turbo Tax is the way a business should be run. Software that is user friendly, online chat, an actual phone number available with live help. A way for live help to view what you are looking at on line.......….TOTALLY AMAZING!!! LOVE EVERYTHING ABOUT TURBO TAX.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax makes my tax filing waaay easier! A turbo tax live specialist helped me get past a part of the filing that I couldn't figure out.
Date published: 2021-02-26
Rated 3 out of 5 by from State Tax concern In years past, Turbo Tax has included one state return with the package. This year it seems to cost an additional $40.00 in addition to the $20.00 filing fee. This is a disappointing charge. I have used Turbo Tax for many years.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo quick and easy using I have been using Turbo tax for over ten years, it is excellent application software.
Date published: 2021-02-26
Rated 3 out of 5 by from Turbo Tax frustrating this year Turbo tax kept asking about Edward, did Edward or you buy or sell or whatever. I double checked my profile information, single, to make sure. There is no Edward and I was afraid it would affect my filing because this program thinks there is an Edward. I went in and out several times and even in the end when filing it asked about Edward. How do I get Edward out of my program? Next year I will use someone else, I don't need to keep seeing Edward in my program. We have not filed together since 2016. Divorced in 2017.
Date published: 2021-02-26
Rated 4 out of 5 by from Good but starting to seem high I had a little trouble with last 2 years, Al state audited me & charged me all my return plus more. They required proof of every detail, some ridiculous. Your format is getting a bit unclear, what you had 4 years ago was best. Your prices may cause me to do it all myself in future, it seems high.
Date published: 2021-02-26
Rated 5 out of 5 by from Always easy to use I've used TurboTax for many years, and it has always been very easy to use, and user friendly. I also once used both TT and a competitor just to see the difference, and TT was both easier, and calculated a higher income tax refund.
Date published: 2021-02-26
Rated 5 out of 5 by from I Love It! Turbo Tax is really helpful! I Love it, they are very professional.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 10994
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from perfect simple and very easy to fill out. you do not need any assistance, but if you want you can get right away
Date published: 2021-02-26
Rated 4 out of 5 by from It only took 2 hours I needed to get help twice during the process. I worked with people that were very knowledgeable
Date published: 2021-02-26
Rated 5 out of 5 by from Your programmers are genius! Turbo Tax is AMAZING Everything about Turbo Tax is the way a business should be run. Software that is user friendly, online chat, an actual phone number available with live help. A way for live help to view what you are looking at on line.......….TOTALLY AMAZING!!! LOVE EVERYTHING ABOUT TURBO TAX.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax makes my tax filing waaay easier! A turbo tax live specialist helped me get past a part of the filing that I couldn't figure out.
Date published: 2021-02-26
Rated 3 out of 5 by from State Tax concern In years past, Turbo Tax has included one state return with the package. This year it seems to cost an additional $40.00 in addition to the $20.00 filing fee. This is a disappointing charge. I have used Turbo Tax for many years.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo quick and easy using I have been using Turbo tax for over ten years, it is excellent application software.
Date published: 2021-02-26
Rated 3 out of 5 by from Turbo Tax frustrating this year Turbo tax kept asking about Edward, did Edward or you buy or sell or whatever. I double checked my profile information, single, to make sure. There is no Edward and I was afraid it would affect my filing because this program thinks there is an Edward. I went in and out several times and even in the end when filing it asked about Edward. How do I get Edward out of my program? Next year I will use someone else, I don't need to keep seeing Edward in my program. We have not filed together since 2016. Divorced in 2017.
Date published: 2021-02-26
Rated 4 out of 5 by from Good but starting to seem high I had a little trouble with last 2 years, Al state audited me & charged me all my return plus more. They required proof of every detail, some ridiculous. Your format is getting a bit unclear, what you had 4 years ago was best. Your prices may cause me to do it all myself in future, it seems high.
Date published: 2021-02-26
Rated 5 out of 5 by from Always easy to use I've used TurboTax for many years, and it has always been very easy to use, and user friendly. I also once used both TT and a competitor just to see the difference, and TT was both easier, and calculated a higher income tax refund.
Date published: 2021-02-26
Rated 5 out of 5 by from I Love It! Turbo Tax is really helpful! I Love it, they are very professional.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 10994