TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Great experience It was easy and everything was easy to understand and find.
Date published: 2021-02-19
Rated 2 out of 5 by from could get on the free version i kept trying to hope on the free one and it would keep brining me to this version lost 265 dollars in fees
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is the best Fast and easy way to file your taxes thank you turbo tax
Date published: 2021-02-19
Rated 5 out of 5 by from Quick and Easy TurboTax was quick and easy once I got all my tax documents together. Was able to file my taxes in less than a few hours.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is always easy to use. It works very well for me and I’ve been a customer over 10 years
Date published: 2021-02-19
Rated 5 out of 5 by from Easy to use! I ran into an issue with some forms this year and the overall help the team provided as well as the turnaround for resolution was great! I really appreciated how many options were available to get my issues resolved. I continue to recommend this product for most folks as well as small business owners.
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax is amazing... fast and easy super helpful, easy to use and understand
Date published: 2021-02-19
Rated 5 out of 5 by from Easy I’m new to the workforce so it was my first time filing taxes. Turbo tax was east, understandable and fast!
Date published: 2021-02-19
Rated 2 out of 5 by from First time I had major problems I have used Turbo Tax for the past several years and have been happy with them. This go around I was so very disappointed. I could not get the app to put in my tax information and save it. I had to spend money I did not want to spend on getting live help and even with the help the first time I spent almost 4 hours on the phone with the live agent to get through it and even with the live agent they had to get help as well to get the computer to take my information to save from my W2. When that was done and it was time for me to sign and have them sent in to file it would not go through would not let me sign. The live agent promised to call me back on Monday as it was he never called me back. I got on the app and tried to get help again and got another live agent and was told there was nothing she could do that I would have to get hold of my first agent. Which I again tried several more times and got nowhere. Finally I was fed up and got another agent and she was willing to take the time to help me and got my taxes filed. She was great! However, like I said I should have never had to spend the money I did for a pro to help me when it should have been easy like it had been in the years past. I was very disappointed with Turbo Tax and I am seriously thinking I might use another company if I am going to have to spend that kind of money to get my taxes done.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is so easy and great I use turbo tax every year. They have my info saved every year so I barely have to do anything. its amazing and id recommend it to anyone. This year I needed help, a live agent helped me via chat and it was so fast and helpful.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 10992
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great experience It was easy and everything was easy to understand and find.
Date published: 2021-02-19
Rated 2 out of 5 by from could get on the free version i kept trying to hope on the free one and it would keep brining me to this version lost 265 dollars in fees
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is the best Fast and easy way to file your taxes thank you turbo tax
Date published: 2021-02-19
Rated 5 out of 5 by from Quick and Easy TurboTax was quick and easy once I got all my tax documents together. Was able to file my taxes in less than a few hours.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is always easy to use. It works very well for me and I’ve been a customer over 10 years
Date published: 2021-02-19
Rated 5 out of 5 by from Easy to use! I ran into an issue with some forms this year and the overall help the team provided as well as the turnaround for resolution was great! I really appreciated how many options were available to get my issues resolved. I continue to recommend this product for most folks as well as small business owners.
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax is amazing... fast and easy super helpful, easy to use and understand
Date published: 2021-02-19
Rated 5 out of 5 by from Easy I’m new to the workforce so it was my first time filing taxes. Turbo tax was east, understandable and fast!
Date published: 2021-02-19
Rated 2 out of 5 by from First time I had major problems I have used Turbo Tax for the past several years and have been happy with them. This go around I was so very disappointed. I could not get the app to put in my tax information and save it. I had to spend money I did not want to spend on getting live help and even with the help the first time I spent almost 4 hours on the phone with the live agent to get through it and even with the live agent they had to get help as well to get the computer to take my information to save from my W2. When that was done and it was time for me to sign and have them sent in to file it would not go through would not let me sign. The live agent promised to call me back on Monday as it was he never called me back. I got on the app and tried to get help again and got another live agent and was told there was nothing she could do that I would have to get hold of my first agent. Which I again tried several more times and got nowhere. Finally I was fed up and got another agent and she was willing to take the time to help me and got my taxes filed. She was great! However, like I said I should have never had to spend the money I did for a pro to help me when it should have been easy like it had been in the years past. I was very disappointed with Turbo Tax and I am seriously thinking I might use another company if I am going to have to spend that kind of money to get my taxes done.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is so easy and great I use turbo tax every year. They have my info saved every year so I barely have to do anything. its amazing and id recommend it to anyone. This year I needed help, a live agent helped me via chat and it was so fast and helpful.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 10992