TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
Kaniche from
2021 TurboTax review
Easy to use. I have been using TurboTax for 20+ years.
Date published: 2022-04-02
Rated 5 out of 5 by
Turbo Rater R from
Turbo Tax is Great!
Turbo Tax makes it so easy to make sure everything is filled out correctly.
Date published: 2022-04-02
Rated 3 out of 5 by
Cindylouwho45 from
TurboTax
I had to find out by accident that my return was never e-filed in January when I did them. It's now April, and I only found out they weren't sent because I was wondering why I hadn't received my funds in my bank account.
Date published: 2022-04-02
Rated 5 out of 5 by
myrtbark from
tURBO TAX IS AWESOME!!!
This is my first year return in doing my own taxes with Turbo Tax Online. I was very nervous about remembering what to do and if I would understand I need not have had any reservations because my decision to do my own and use Turbo Tax was the best decision I could have made. I went through the process stress free because of how everything was explained in a language I could understand. Directions of what to do and why were so simple to understand and follow. My experience has been easier than filling out the paperwork to have someone else do my taxes. Thanks so much Turbo Tax Online!!!
Date published: 2022-04-02
Rated 5 out of 5 by
TX River from
Really easy to use.
TurboTax was very easy to use and had many additional screens with helpful information.
Date published: 2022-04-02
Rated 4 out of 5 by
LILCPA from
Turbo Tax was not as accurate as in the past
We have been using Turbo Tax for the past 22 years, except for 1 year. We generally use the Deluxe version. This year, there were too many questionable issues. The nondeductible IRA info, the HSA info & the AGI verification numbers did not transfer over correctly from 2020. Lost some of my faith in using Turbo Tax this year.
Date published: 2022-04-02
Rated 5 out of 5 by
Senti from
I LOVE TURBOTAX
It is a very nice and simple process to use. It cuts a lot of the headaches out of doing taxes, and it breaks down everything for you. Best part is if you have questions you can talk to live people!
Date published: 2022-04-02
Rated 5 out of 5 by
Angel1488 from
Professional
They we're very nice answered my messages promptly. Very professional!
Date published: 2022-04-02
Rated 3 out of 5 by
WaterSking from
TurboTax is awkward and NO support
The live agents know nothing about how the program works or how to answer any question that is the slightest bit uncommon. The help button is very non specific and requires wading through a of irrelevant data to try to find a shred of information to help with your special situation. Don't know what a better alternative might be.
Date published: 2022-04-02
Rated 4 out of 5 by
null from
Been using Turbo Tax for years
When showing an error during review I wish I can click on it and have me taken to where the error is. I believe it used to do this but apparently not now
All TurboTax® Offerings Reviews - Page 10989
Date published: 2022-04-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Kaniche from
2021 TurboTax review
Easy to use. I have been using TurboTax for 20+ years.
Date published: 2022-04-02
Rated 5 out of 5 by
Turbo Rater R from
Turbo Tax is Great!
Turbo Tax makes it so easy to make sure everything is filled out correctly.
Date published: 2022-04-02
Rated 3 out of 5 by
Cindylouwho45 from
TurboTax
I had to find out by accident that my return was never e-filed in January when I did them. It's now April, and I only found out they weren't sent because I was wondering why I hadn't received my funds in my bank account.
Date published: 2022-04-02
Rated 5 out of 5 by
myrtbark from
tURBO TAX IS AWESOME!!!
This is my first year return in doing my own taxes with Turbo Tax Online. I was very nervous about remembering what to do and if I would understand I need not have had any reservations because my decision to do my own and use Turbo Tax was the best decision I could have made. I went through the process stress free because of how everything was explained in a language I could understand. Directions of what to do and why were so simple to understand and follow. My experience has been easier than filling out the paperwork to have someone else do my taxes. Thanks so much Turbo Tax Online!!!
Date published: 2022-04-02
Rated 5 out of 5 by
TX River from
Really easy to use.
TurboTax was very easy to use and had many additional screens with helpful information.
Date published: 2022-04-02
Rated 4 out of 5 by
LILCPA from
Turbo Tax was not as accurate as in the past
We have been using Turbo Tax for the past 22 years, except for 1 year. We generally use the Deluxe version. This year, there were too many questionable issues. The nondeductible IRA info, the HSA info & the AGI verification numbers did not transfer over correctly from 2020. Lost some of my faith in using Turbo Tax this year.
Date published: 2022-04-02
Rated 5 out of 5 by
Senti from
I LOVE TURBOTAX
It is a very nice and simple process to use. It cuts a lot of the headaches out of doing taxes, and it breaks down everything for you. Best part is if you have questions you can talk to live people!
Date published: 2022-04-02
Rated 5 out of 5 by
Angel1488 from
Professional
They we're very nice answered my messages promptly. Very professional!
Date published: 2022-04-02
Rated 3 out of 5 by
WaterSking from
TurboTax is awkward and NO support
The live agents know nothing about how the program works or how to answer any question that is the slightest bit uncommon. The help button is very non specific and requires wading through a of irrelevant data to try to find a shred of information to help with your special situation. Don't know what a better alternative might be.
Date published: 2022-04-02
Rated 4 out of 5 by
null from
Been using Turbo Tax for years
When showing an error during review I wish I can click on it and have me taken to where the error is. I believe it used to do this but apparently not now
All TurboTax® Offerings Reviews - Page 10989
Date published: 2022-04-02