TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 3 out of 5 by from Not happy with being unable to find forms I need I'm not happy about not being able to see if my Recovery Rebate was filed also and I do not like the way upgrades and extra charges are added.
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome!! Software is very easy to use and we love that we were able to do our tax return completely free!
Date published: 2021-02-26
Rated 5 out of 5 by from I really appreciated having a live person help! Live person support via phone was wonderful! Best Turbo Tax experience yet.
Date published: 2021-02-26
Rated 1 out of 5 by from Horrible support I was using Turbotax online and had to work with at least 5 tax experts before I was told that I have to use Turbotax desktop. I was given a 20% discount that I could not use because it was for the online version.
Date published: 2021-02-26
Rated 3 out of 5 by from Meh. It Does the job. It does the job, but was occasionally confusing and I had to Google things that the search didn't clarify very well. It was easier last year, but for some reason it's more complicated and less clear this year, with forms not matching the format of the forms I received, information missing, and not being able to submit certain forms. But... It did the job. Nothing's gonna be perfect. I might also just be mad that I have to pay $1k in taxes this year, but my comments are still true. My girlfriend went through H&R Block, and it looked a lot easier. I've used TurboTax for years, but might switch to H&R Block next year.
Date published: 2021-02-26
Rated 5 out of 5 by from I did my own taxes! Turbo Tax is easy to use, so I don't have to pay others to do them for me. With their online help, it takes all the worry and question out of doing them on my own.
Date published: 2021-02-26
Rated 3 out of 5 by from Turbo is Great with a few bugs and error messages Some error pop ups with bugs on the website and it crashed on me a few times. I hope that it filed my tax returns correctly?
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is extremely helpful and easy to use! It was easy to get through each page and when I did have questions I was able to reach out to an expert and receive a response in less than 24hrs.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbotax is the best place to file Easy and simple, interactive and answers pretty much anything!
Date published: 2021-02-26
Rated 5 out of 5 by from turbo is great turbo tax is the way to go. the live expert was courteous and answered all my questions
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 10986
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Not happy with being unable to find forms I need I'm not happy about not being able to see if my Recovery Rebate was filed also and I do not like the way upgrades and extra charges are added.
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome!! Software is very easy to use and we love that we were able to do our tax return completely free!
Date published: 2021-02-26
Rated 5 out of 5 by from I really appreciated having a live person help! Live person support via phone was wonderful! Best Turbo Tax experience yet.
Date published: 2021-02-26
Rated 1 out of 5 by from Horrible support I was using Turbotax online and had to work with at least 5 tax experts before I was told that I have to use Turbotax desktop. I was given a 20% discount that I could not use because it was for the online version.
Date published: 2021-02-26
Rated 3 out of 5 by from Meh. It Does the job. It does the job, but was occasionally confusing and I had to Google things that the search didn't clarify very well. It was easier last year, but for some reason it's more complicated and less clear this year, with forms not matching the format of the forms I received, information missing, and not being able to submit certain forms. But... It did the job. Nothing's gonna be perfect. I might also just be mad that I have to pay $1k in taxes this year, but my comments are still true. My girlfriend went through H&R Block, and it looked a lot easier. I've used TurboTax for years, but might switch to H&R Block next year.
Date published: 2021-02-26
Rated 5 out of 5 by from I did my own taxes! Turbo Tax is easy to use, so I don't have to pay others to do them for me. With their online help, it takes all the worry and question out of doing them on my own.
Date published: 2021-02-26
Rated 3 out of 5 by from Turbo is Great with a few bugs and error messages Some error pop ups with bugs on the website and it crashed on me a few times. I hope that it filed my tax returns correctly?
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is extremely helpful and easy to use! It was easy to get through each page and when I did have questions I was able to reach out to an expert and receive a response in less than 24hrs.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbotax is the best place to file Easy and simple, interactive and answers pretty much anything!
Date published: 2021-02-26
Rated 5 out of 5 by from turbo is great turbo tax is the way to go. the live expert was courteous and answered all my questions
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 10986