TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from TurboTax Premium First time using this software and it was mostly user friendly. One exception was on a particular form pertaining to the sale of Stocks: didn't understand what the "Cost Basis" was and TurboTax couldn't help clarify it. And, on the same form TurboTax kept highlighting a field for correction when the information simply wasn't available on the 1099-B form. I didn't like the fact that TurboTax kept trying to upsell features. There's always room for improvement!
Date published: 2023-02-21
Rated 5 out of 5 by from awesome experience I use it regularly. I have been using for the past several years.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo Tax was very easy to use. The title says it all. It was quick and easy. I'll use it again next year.
Date published: 2023-02-21
Rated 5 out of 5 by from Easy to use! Pleased with how easy the Free filing service was to use!
Date published: 2023-02-21
Rated 5 out of 5 by from Straight Forward Honestly, this was my first time doing my taxes on Turbotax after seeing an accountant for a couple of years. I was a bit worried but I gathered all the documents I had, and double-checked everything was uploaded by looking it up in the help tab. I think what I specifically appreciated was the help feature that directly took me to the section I needed to input the document I had. Finally, I think the cute features of timing and checking in with how we're feeling throughout the process makes it less daunting. We all know taxes can be stressful but this decreased that feeling in addition to double-checking everything over.
Date published: 2023-02-21
Rated 4 out of 5 by from sneaky but accurate once you start the program make you update to complete a single item on the return. shhhh
Date published: 2023-02-21
Rated 5 out of 5 by from Alway easy. We have a very simple return. With all the right paperwork about a hour and it walks yea right threw.
Date published: 2023-02-21
Rated 5 out of 5 by from Taxes simplified Turbo tax makes me feel comfortable filing taxes. They support you every step of the way, so you never have to guess or worry. Thank you turbo tax.
Date published: 2023-02-21
Rated 5 out of 5 by from best was my first time fling here. was the best.eazy and convenient
Date published: 2023-02-21
Rated 3 out of 5 by from Price keeps increasing It's fine for not having to see an accountant, but the price keeps increasing for the same, minimal service. If the IRS and state had their own online service, I would use them.
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 10984
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax Premium First time using this software and it was mostly user friendly. One exception was on a particular form pertaining to the sale of Stocks: didn't understand what the "Cost Basis" was and TurboTax couldn't help clarify it. And, on the same form TurboTax kept highlighting a field for correction when the information simply wasn't available on the 1099-B form. I didn't like the fact that TurboTax kept trying to upsell features. There's always room for improvement!
Date published: 2023-02-21
Rated 5 out of 5 by from awesome experience I use it regularly. I have been using for the past several years.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo Tax was very easy to use. The title says it all. It was quick and easy. I'll use it again next year.
Date published: 2023-02-21
Rated 5 out of 5 by from Easy to use! Pleased with how easy the Free filing service was to use!
Date published: 2023-02-21
Rated 5 out of 5 by from Straight Forward Honestly, this was my first time doing my taxes on Turbotax after seeing an accountant for a couple of years. I was a bit worried but I gathered all the documents I had, and double-checked everything was uploaded by looking it up in the help tab. I think what I specifically appreciated was the help feature that directly took me to the section I needed to input the document I had. Finally, I think the cute features of timing and checking in with how we're feeling throughout the process makes it less daunting. We all know taxes can be stressful but this decreased that feeling in addition to double-checking everything over.
Date published: 2023-02-21
Rated 4 out of 5 by from sneaky but accurate once you start the program make you update to complete a single item on the return. shhhh
Date published: 2023-02-21
Rated 5 out of 5 by from Alway easy. We have a very simple return. With all the right paperwork about a hour and it walks yea right threw.
Date published: 2023-02-21
Rated 5 out of 5 by from Taxes simplified Turbo tax makes me feel comfortable filing taxes. They support you every step of the way, so you never have to guess or worry. Thank you turbo tax.
Date published: 2023-02-21
Rated 5 out of 5 by from best was my first time fling here. was the best.eazy and convenient
Date published: 2023-02-21
Rated 3 out of 5 by from Price keeps increasing It's fine for not having to see an accountant, but the price keeps increasing for the same, minimal service. If the IRS and state had their own online service, I would use them.
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 10984