TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Turbo Tax was disappointing. I have used TT for more than 10 years. This year was extremely frustrating. After entering much of my data I got an error message 70001. After dealing with everything TT (including a long call with TT tech) suggested, I could not get in. While a suggestion was that you try to go in as an administrator, TT gave no guidance how to do this. I finally figured it out after wasting at least 3 hours working on the problem. I also had trouble with your question and answer interview on farm rental income. While my farm income is strictly rental, TT kept inserting it as farm income and showing it on Schedule F which triggered Self Employment income taxes for me of $9,000. There was no way to delete that income. When I re-entered it making clear it was Farm Rental income to be shown on Form 4835, it merely duplicated the income. The only way I could get rid of the Farm Income was to go to Forms, find Schedule F and hit the delete tab. It would have been very helpful to have TT tell me how to do this or to have a delete option in the interview summary section.
Date published: 2022-03-25
Rated 5 out of 5 by from You guys are awesome! Scared and now not scared to do my own taxes you guys are amazing.
Date published: 2022-03-25
Rated 5 out of 5 by from Easy to work with. Like the Find Errors and data source info. Covering State and Federal in nearlly the same process.
Date published: 2022-03-25
Rated 5 out of 5 by from good good, I have used Turbotax for years and I keep coming back.
Date published: 2022-03-25
Rated 5 out of 5 by from Amazing support! Very intuitive and thorough system coupled with knowledgeable and friendly support!
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax is the best!! TurboTax makes it easy to file your taxes. Anyone can do it!
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax is the way to go for educators …l. Turbo Tax is a system that allows to to break down your expensiveness in a helpful manner compared to other tax programs out there.
Date published: 2022-03-25
Rated 5 out of 5 by from Was a great experience Was hesitant at first. After all the communication and attention to detail the feeling vanished. The quick response and feeling I had my own CPA was icing on the cake. Thumbs up and I’ll be back next year.
Date published: 2022-03-25
Rated 3 out of 5 by from ok too many bugs this year printing problems problem printing pdf file .other than that everythingok
Date published: 2022-03-25
Rated 5 out of 5 by from great help The tax specialist answered all my questions and guided me all the way thru. I had done some things backward. She corrected my errors - I couldn't be more grateful.
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 10983
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo Tax was disappointing. I have used TT for more than 10 years. This year was extremely frustrating. After entering much of my data I got an error message 70001. After dealing with everything TT (including a long call with TT tech) suggested, I could not get in. While a suggestion was that you try to go in as an administrator, TT gave no guidance how to do this. I finally figured it out after wasting at least 3 hours working on the problem. I also had trouble with your question and answer interview on farm rental income. While my farm income is strictly rental, TT kept inserting it as farm income and showing it on Schedule F which triggered Self Employment income taxes for me of $9,000. There was no way to delete that income. When I re-entered it making clear it was Farm Rental income to be shown on Form 4835, it merely duplicated the income. The only way I could get rid of the Farm Income was to go to Forms, find Schedule F and hit the delete tab. It would have been very helpful to have TT tell me how to do this or to have a delete option in the interview summary section.
Date published: 2022-03-25
Rated 5 out of 5 by from You guys are awesome! Scared and now not scared to do my own taxes you guys are amazing.
Date published: 2022-03-25
Rated 5 out of 5 by from Easy to work with. Like the Find Errors and data source info. Covering State and Federal in nearlly the same process.
Date published: 2022-03-25
Rated 5 out of 5 by from good good, I have used Turbotax for years and I keep coming back.
Date published: 2022-03-25
Rated 5 out of 5 by from Amazing support! Very intuitive and thorough system coupled with knowledgeable and friendly support!
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax is the best!! TurboTax makes it easy to file your taxes. Anyone can do it!
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax is the way to go for educators …l. Turbo Tax is a system that allows to to break down your expensiveness in a helpful manner compared to other tax programs out there.
Date published: 2022-03-25
Rated 5 out of 5 by from Was a great experience Was hesitant at first. After all the communication and attention to detail the feeling vanished. The quick response and feeling I had my own CPA was icing on the cake. Thumbs up and I’ll be back next year.
Date published: 2022-03-25
Rated 3 out of 5 by from ok too many bugs this year printing problems problem printing pdf file .other than that everythingok
Date published: 2022-03-25
Rated 5 out of 5 by from great help The tax specialist answered all my questions and guided me all the way thru. I had done some things backward. She corrected my errors - I couldn't be more grateful.
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 10983