TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Stan344 from
Turbo Tax is very easy to use
I was unsure that my returns were done correctly and I used a live Audit performed by a lady from New York that helped me with a correction and Was able to file my taxes on time.
Date published: 2022-04-16
Rated 5 out of 5 by
Frederick603A from
Great process
A wonderful experience. There were no problems, it's a great program.
Date published: 2022-04-16
Rated 4 out of 5 by
DRJBOS2022 from
Useful Program but can't be totally trusted
In my experience I learned not to totally trust TT program when it comes to State Tax returns. In 2019 TT erroneously prepared my State Tax Return, I got audited and had to pay back taxes to the state with interest charge. I had also purchased Audit Defense that year; which by the way didn't prove helpful at all (I think it is a waste of money). When I asked TT to refund my purchase price for the State Return, Audit Defense Fee and Interest charge I had to pay the State TT refused hiding behind the 90 day warranty limit! How is that for standing behind your product, TT?
Date published: 2022-04-16
Rated 1 out of 5 by
IEffinHateTurboTax from
Turbo Tax sucks
You take advantage of people who have trouble with taxes and hide so many fees. You advertise your service to be free and easy. I understand some fees might be required but don't advertise it how you do when the total fees of my taxes ended up being almost $190. You guys are the absolute worst
Date published: 2022-04-16
Rated 5 out of 5 by
TRAPOOH from
FANTASTIC!!
TURBO TAX WAS VERY SIMPLE AND EASY ALSO RECEIVED SUPPORT FROM ONE ON THE AGENTS KELLY SHE WAS GREAT AND VERY PROFESSIONAL. SHE WAS VERY KNOWLEDGIABLE AND WAS ABLE TO HELP ME VERY FAST.
Date published: 2022-04-16
Rated 4 out of 5 by
Big Nuggets from
Butternuts
Trying to put the IRS pin in the could have been made a lot easier. Simple is always best with computer software.
Date published: 2022-04-16
Rated 5 out of 5 by
CorvetteMoto from
Love this program!!!
I've used Turbotax for years and its made filing simple & easy. It has taken the stress out of my life and it is awesome!
Date published: 2022-04-16
Rated 5 out of 5 by
TwoHeels from
TurboTax is awesome
Help center definitely needs to be improved, quicker response is needed
Date published: 2022-04-16
Rated 5 out of 5 by
justinmichael035 from
awesome
Using turbo tax is easy to understand and the quickest process ive ever used.
Date published: 2022-04-16
Rated 4 out of 5 by
null from
Mobile Devices
I tried filling in some boxes from my mobile device, but it timed out and I could not return to the area I left of at. If you allow input by mobile device, make it as user-friendly as the computer version.
All TurboTax® Offerings Reviews - Page 1099
Date published: 2022-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Stan344 from
Turbo Tax is very easy to use
I was unsure that my returns were done correctly and I used a live Audit performed by a lady from New York that helped me with a correction and Was able to file my taxes on time.
Date published: 2022-04-16
Rated 5 out of 5 by
Frederick603A from
Great process
A wonderful experience. There were no problems, it's a great program.
Date published: 2022-04-16
Rated 4 out of 5 by
DRJBOS2022 from
Useful Program but can't be totally trusted
In my experience I learned not to totally trust TT program when it comes to State Tax returns. In 2019 TT erroneously prepared my State Tax Return, I got audited and had to pay back taxes to the state with interest charge. I had also purchased Audit Defense that year; which by the way didn't prove helpful at all (I think it is a waste of money). When I asked TT to refund my purchase price for the State Return, Audit Defense Fee and Interest charge I had to pay the State TT refused hiding behind the 90 day warranty limit! How is that for standing behind your product, TT?
Date published: 2022-04-16
Rated 1 out of 5 by
IEffinHateTurboTax from
Turbo Tax sucks
You take advantage of people who have trouble with taxes and hide so many fees. You advertise your service to be free and easy. I understand some fees might be required but don't advertise it how you do when the total fees of my taxes ended up being almost $190. You guys are the absolute worst
Date published: 2022-04-16
Rated 5 out of 5 by
TRAPOOH from
FANTASTIC!!
TURBO TAX WAS VERY SIMPLE AND EASY ALSO RECEIVED SUPPORT FROM ONE ON THE AGENTS KELLY SHE WAS GREAT AND VERY PROFESSIONAL. SHE WAS VERY KNOWLEDGIABLE AND WAS ABLE TO HELP ME VERY FAST.
Date published: 2022-04-16
Rated 4 out of 5 by
Big Nuggets from
Butternuts
Trying to put the IRS pin in the could have been made a lot easier. Simple is always best with computer software.
Date published: 2022-04-16
Rated 5 out of 5 by
CorvetteMoto from
Love this program!!!
I've used Turbotax for years and its made filing simple & easy. It has taken the stress out of my life and it is awesome!
Date published: 2022-04-16
Rated 5 out of 5 by
TwoHeels from
TurboTax is awesome
Help center definitely needs to be improved, quicker response is needed
Date published: 2022-04-16
Rated 5 out of 5 by
justinmichael035 from
awesome
Using turbo tax is easy to understand and the quickest process ive ever used.
Date published: 2022-04-16
Rated 4 out of 5 by
null from
Mobile Devices
I tried filling in some boxes from my mobile device, but it timed out and I could not return to the area I left of at. If you allow input by mobile device, make it as user-friendly as the computer version.
All TurboTax® Offerings Reviews - Page 1099
Date published: 2022-04-16