TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281648 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Turbo Tax Occupation section flawed Turbo tax would not allow me to file because the spouse occupation was too long. The error showed the "suffix" location. When I tried to ignore the error, it put me in an endless loop and would not let me file my return. Finally, I manually went to the personal information on the federal form and changed the occupation and it worked.
Date published: 2021-05-16
Rated 4 out of 5 by from Tax return process ok, but viewing data isn't Creating tax return was straightforward with TurboTax. Being able to download the forms from various financial institutions is a big time saver. The guided question format, help links, etc make a tedious process much simpler. The one thing I do not like is the inability to navigate directly to the tax form itself (which is easy to do in offline version). Also, when taxes were complete it was difficult to compare previous year's returns to this year. Lastly, I haven't yet found a way to download/save my tax file in human readable format - at least not before they offer to let you review the service.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax has been my number #1 for at least 6 yrs always a great product, and very helpful, as well as having a clear understanding of current laws!
Date published: 2021-05-16
Rated 5 out of 5 by from PRETTY GOOD GOOD, DANG GOOD, PRETTY GOOD, REALLY GOOD...JUST GOOD
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is really a life saver In using turbo tax for more than 10 years I have noticed that even when tax laws get crazier, it is still easy to use. just have to be patient and use the online help resources when need to.
Date published: 2021-05-16
Rated 5 out of 5 by from First time user Very helpful and understanding, if questions were asked they were answered. Different options and routes make it really easy for anyone looking to do their taxes on their own or with help.
Date published: 2021-05-16
Rated 5 out of 5 by from So easy! Turbotax has been making filing my taxes fast and easy for almost 15 years. I especially love how it guides me through what forms I need. I ended up with a lot of forms that were only available electronically this year, so it was nice to be told which things I need.
Date published: 2021-05-16
Rated 5 out of 5 by from Everything Is Simple The system made it super simple to file cryptocurrency taxes and other assets. It's my second year using Turbo Tax and will definitely keep filing with it.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is user friendly! No problems using Turbo Tax. Been using it for years.
Date published: 2021-05-16
Rated 5 out of 5 by from Simple $ great Second year using turbo tax and both times have been easy going experiences.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1099
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax Occupation section flawed Turbo tax would not allow me to file because the spouse occupation was too long. The error showed the "suffix" location. When I tried to ignore the error, it put me in an endless loop and would not let me file my return. Finally, I manually went to the personal information on the federal form and changed the occupation and it worked.
Date published: 2021-05-16
Rated 4 out of 5 by from Tax return process ok, but viewing data isn't Creating tax return was straightforward with TurboTax. Being able to download the forms from various financial institutions is a big time saver. The guided question format, help links, etc make a tedious process much simpler. The one thing I do not like is the inability to navigate directly to the tax form itself (which is easy to do in offline version). Also, when taxes were complete it was difficult to compare previous year's returns to this year. Lastly, I haven't yet found a way to download/save my tax file in human readable format - at least not before they offer to let you review the service.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax has been my number #1 for at least 6 yrs always a great product, and very helpful, as well as having a clear understanding of current laws!
Date published: 2021-05-16
Rated 5 out of 5 by from PRETTY GOOD GOOD, DANG GOOD, PRETTY GOOD, REALLY GOOD...JUST GOOD
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is really a life saver In using turbo tax for more than 10 years I have noticed that even when tax laws get crazier, it is still easy to use. just have to be patient and use the online help resources when need to.
Date published: 2021-05-16
Rated 5 out of 5 by from First time user Very helpful and understanding, if questions were asked they were answered. Different options and routes make it really easy for anyone looking to do their taxes on their own or with help.
Date published: 2021-05-16
Rated 5 out of 5 by from So easy! Turbotax has been making filing my taxes fast and easy for almost 15 years. I especially love how it guides me through what forms I need. I ended up with a lot of forms that were only available electronically this year, so it was nice to be told which things I need.
Date published: 2021-05-16
Rated 5 out of 5 by from Everything Is Simple The system made it super simple to file cryptocurrency taxes and other assets. It's my second year using Turbo Tax and will definitely keep filing with it.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is user friendly! No problems using Turbo Tax. Been using it for years.
Date published: 2021-05-16
Rated 5 out of 5 by from Simple $ great Second year using turbo tax and both times have been easy going experiences.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1099