TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Most amazing tax advisor Carol was super knowledgeable and was able to answer all kinds of questions I had about my specific scenario. She was also very friendly while quickly completed my tax return.
Date published: 2023-02-22
Rated 3 out of 5 by from nice job could be better I used the upload the picture of the W2 form won't do that again. Some of the information was uploaded wrong and I didn't notice and ended up paying $150 after tax to get help from Turbo Tax people to fix their mistake. I didn't think that was fair. It was still better than paying over $300 at a tax place. Next year i'll put in my own stuff no more uploading
Date published: 2023-02-22
Rated 5 out of 5 by from REDUCES STRESS of FILING TAXES! TURBOTAX MADE COMPLETING MY TAXES AN ACCOMPLISHMENT WITHOUT ALL THE STRESS & ANXIETY TAXES USUALLY CAUSE ME. HAVING THE GO BACK ARROW SIMPLY/QUICKLY ALLOWS FOR DOUBLE-CHECKING MY DATA SUBMITED. I CANNOT FATHOM NOT USING TURBOTAX EACH YEAR! AN AMAZING PRODUCT! FOR EVERYONE.
Date published: 2023-02-22
Rated 5 out of 5 by from Customer support was patient and helpful!!! I have never felt so happy dealing with any other customer service! Shoutout to Pamela for being patient and understanding and explanatory with me !
Date published: 2023-02-22
Rated 4 out of 5 by from Turbo Tax Review Simple and straightforward. Easy to navigate. Would use again.
Date published: 2023-02-22
Rated 4 out of 5 by from Trying Not as user friendly as in the past. When dealing with Schwab it took me longer to get it all in. Redoing addresses, etc. getting more expensive. I feel like your advertising campaign was I’ll advised, concentrating on your more expensive option of letting the company do the return. I used to love Turbo, not so much now.
Date published: 2023-02-22
Rated 5 out of 5 by from Very easy to use Nicole was very helpful helping me finish up with my taxes. She was awesome
Date published: 2023-02-22
Rated 5 out of 5 by from Consistent and professional As usual, this is the space you want to be in when filing your taxes. I am not an expert al all, however, the filing process is streamlined, precise, detailed, and easy to go through.
Date published: 2023-02-22
Rated 5 out of 5 by from Super easy Easy to follow instructions. Takes only minutes. So mush more easier than a paper file. Thankyou TurboTax
Date published: 2023-02-22
Rated 4 out of 5 by from REVIEW PRETTY GOOD. UPDATES TAKE TOO LONG, BUT OTHER THAN THAT PRETTY GOOD
Date published: 2023-02-22
All TurboTax® Offerings Reviews - Page 10978
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Most amazing tax advisor Carol was super knowledgeable and was able to answer all kinds of questions I had about my specific scenario. She was also very friendly while quickly completed my tax return.
Date published: 2023-02-22
Rated 3 out of 5 by from nice job could be better I used the upload the picture of the W2 form won't do that again. Some of the information was uploaded wrong and I didn't notice and ended up paying $150 after tax to get help from Turbo Tax people to fix their mistake. I didn't think that was fair. It was still better than paying over $300 at a tax place. Next year i'll put in my own stuff no more uploading
Date published: 2023-02-22
Rated 5 out of 5 by from REDUCES STRESS of FILING TAXES! TURBOTAX MADE COMPLETING MY TAXES AN ACCOMPLISHMENT WITHOUT ALL THE STRESS & ANXIETY TAXES USUALLY CAUSE ME. HAVING THE GO BACK ARROW SIMPLY/QUICKLY ALLOWS FOR DOUBLE-CHECKING MY DATA SUBMITED. I CANNOT FATHOM NOT USING TURBOTAX EACH YEAR! AN AMAZING PRODUCT! FOR EVERYONE.
Date published: 2023-02-22
Rated 5 out of 5 by from Customer support was patient and helpful!!! I have never felt so happy dealing with any other customer service! Shoutout to Pamela for being patient and understanding and explanatory with me !
Date published: 2023-02-22
Rated 4 out of 5 by from Turbo Tax Review Simple and straightforward. Easy to navigate. Would use again.
Date published: 2023-02-22
Rated 4 out of 5 by from Trying Not as user friendly as in the past. When dealing with Schwab it took me longer to get it all in. Redoing addresses, etc. getting more expensive. I feel like your advertising campaign was I’ll advised, concentrating on your more expensive option of letting the company do the return. I used to love Turbo, not so much now.
Date published: 2023-02-22
Rated 5 out of 5 by from Very easy to use Nicole was very helpful helping me finish up with my taxes. She was awesome
Date published: 2023-02-22
Rated 5 out of 5 by from Consistent and professional As usual, this is the space you want to be in when filing your taxes. I am not an expert al all, however, the filing process is streamlined, precise, detailed, and easy to go through.
Date published: 2023-02-22
Rated 5 out of 5 by from Super easy Easy to follow instructions. Takes only minutes. So mush more easier than a paper file. Thankyou TurboTax
Date published: 2023-02-22
Rated 4 out of 5 by from REVIEW PRETTY GOOD. UPDATES TAKE TOO LONG, BUT OTHER THAN THAT PRETTY GOOD
Date published: 2023-02-22
All TurboTax® Offerings Reviews - Page 10978