TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo TAX is great Turbo Tax make it easy to stay safe due to COVID19, Was easy to use
Date published: 2021-05-16
Rated 5 out of 5 by from The Live Assistance was invaluable this year. I couldn't be happier with the assistance I received this year. Vee and Elizabeth both answered all our questions and showed us where we needed to fix our return. Thank you both.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax gets better every year We use Turbotax every year. It's easy and fast. Highly recommend.
Date published: 2021-05-16
Rated 2 out of 5 by from Not worth the cost I have to be honest, I just don't think Turbo Tax is worth the money anymore. I waited to long to switch to another more cost effective software this year, but I will not make that mistake next year.
Date published: 2021-05-16
Rated 5 out of 5 by from Great Product I have used Turbo Tax now for 20 years and love it.
Date published: 2021-05-16
Rated 5 out of 5 by from TURBO TAX GETS BETTER EVERY YEAR Gets better every year. State and Federal. Separate software for Estates are found under another Package labled "Business". It works well for that but you can't download from Broker or Bank. A bit expensive as the content for Trusts is a lot less than the other Software in the same package.
Date published: 2021-05-16
Rated 5 out of 5 by from Ease of Use I've used Turbo Tax for years, usually the free file version. this year I purchased the basic version from Office Depot. I was a tad nervous because the free file was so easy to use, I didn't want to use anything else. But the basic version was just as easy and did both my own and my son's taxes in just a few hours.
Date published: 2021-05-16
Rated 4 out of 5 by from Very helpful Turbo Tax is relatively easy to use. This is my 5th year using it. I like the auto downloading of financial information from my financial investment company. However, this year the tax deferred interest on state dividends did not download automatically. I had to go over multiple funds that contained dividends from almost all 50 states, compile that info, and manually enter it. It was very tedious. I called for help and the person I spoke to was good and very helpful to resolve why my manually entered info was not saving when I exited the program. Overall it's a good program but as I get older it's becoming more difficult to understand some of the more complex tax requirements, so I may have to consider hiring someone in the future.
Date published: 2021-05-16
Rated 1 out of 5 by from piece of garbage The foreign earned income form 2555 was created by error and it impossible to delete. It was more helpful on Google than your web page. Wasted 2 hours.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Taxes very good customer service, will use again in the future.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1098
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo TAX is great Turbo Tax make it easy to stay safe due to COVID19, Was easy to use
Date published: 2021-05-16
Rated 5 out of 5 by from The Live Assistance was invaluable this year. I couldn't be happier with the assistance I received this year. Vee and Elizabeth both answered all our questions and showed us where we needed to fix our return. Thank you both.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax gets better every year We use Turbotax every year. It's easy and fast. Highly recommend.
Date published: 2021-05-16
Rated 2 out of 5 by from Not worth the cost I have to be honest, I just don't think Turbo Tax is worth the money anymore. I waited to long to switch to another more cost effective software this year, but I will not make that mistake next year.
Date published: 2021-05-16
Rated 5 out of 5 by from Great Product I have used Turbo Tax now for 20 years and love it.
Date published: 2021-05-16
Rated 5 out of 5 by from TURBO TAX GETS BETTER EVERY YEAR Gets better every year. State and Federal. Separate software for Estates are found under another Package labled "Business". It works well for that but you can't download from Broker or Bank. A bit expensive as the content for Trusts is a lot less than the other Software in the same package.
Date published: 2021-05-16
Rated 5 out of 5 by from Ease of Use I've used Turbo Tax for years, usually the free file version. this year I purchased the basic version from Office Depot. I was a tad nervous because the free file was so easy to use, I didn't want to use anything else. But the basic version was just as easy and did both my own and my son's taxes in just a few hours.
Date published: 2021-05-16
Rated 4 out of 5 by from Very helpful Turbo Tax is relatively easy to use. This is my 5th year using it. I like the auto downloading of financial information from my financial investment company. However, this year the tax deferred interest on state dividends did not download automatically. I had to go over multiple funds that contained dividends from almost all 50 states, compile that info, and manually enter it. It was very tedious. I called for help and the person I spoke to was good and very helpful to resolve why my manually entered info was not saving when I exited the program. Overall it's a good program but as I get older it's becoming more difficult to understand some of the more complex tax requirements, so I may have to consider hiring someone in the future.
Date published: 2021-05-16
Rated 1 out of 5 by from piece of garbage The foreign earned income form 2555 was created by error and it impossible to delete. It was more helpful on Google than your web page. Wasted 2 hours.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Taxes very good customer service, will use again in the future.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1098