TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Easy to use. Very easy to use and helpful information to guide you when questions arise
Date published: 2022-04-18
Rated 5 out of 5 by from Easy and Intuitive Turbo Tax is an easy to use and pretty intuitive tool that keeps track of your tax returns year to year and can make what is normally a frustrating task much, much easier.
Date published: 2022-04-18
Rated 2 out of 5 by from Rip off! I paid $150-250 to have my fed/state taxes prepared through different private services. Not the big name companies, small, independent businesses. TurboTax charges me $200 to do EVERYTHING myself, AND tries to con me into paying for extra services. They prompt you to complete your state taxes when you're done with federal, then try to get you to way overpay for state too! The only options you have then are to overpay for state filing, or delete all the progress you made with the state and file them somewhere else. I trust the process they use to calculate and guide me through my taxes, but I think I might look into another option next year. It's extremely frustrating how they try to get you to pay for all these extras.
Date published: 2022-04-18
Rated 4 out of 5 by from 2021 TurboTax Shana and Lucy were outstanding. They helped me navigate the site and answer tax questions accurately
Date published: 2022-04-18
Rated 1 out of 5 by from Cannot handle multiple main home mortgages Switched main home during the year, but TurboTax cannot support calculating such mortgage interests for such situation.
Date published: 2022-04-18
Rated 4 out of 5 by from TurboTax User for 14 Years Excellent resource, I wouldn't be able to do my own taxes without it. I've been using TurboTax for the past 14 years and have never had an issue, even on the two occasions when I was audited.
Date published: 2022-04-18
Rated 1 out of 5 by from I’m not happy I was signed up for turbo tax deluxe without. Y consent and forced to pay almost $300 worth of fees. I’m not happy at all.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is easy and awesome!!! Easy to use fast and reliable!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-18
Rated 5 out of 5 by from At least 14 years of Great Returns I have been using Turbo Tax for about 14 years now and have never had an issue with doing my returns. Thanks Turbo Tax.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to use I've used Turbo Tax for quite a few years now and I find it even easier to use today than years ago. An excellent product and I would highly recommend it.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1098
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use. Very easy to use and helpful information to guide you when questions arise
Date published: 2022-04-18
Rated 5 out of 5 by from Easy and Intuitive Turbo Tax is an easy to use and pretty intuitive tool that keeps track of your tax returns year to year and can make what is normally a frustrating task much, much easier.
Date published: 2022-04-18
Rated 2 out of 5 by from Rip off! I paid $150-250 to have my fed/state taxes prepared through different private services. Not the big name companies, small, independent businesses. TurboTax charges me $200 to do EVERYTHING myself, AND tries to con me into paying for extra services. They prompt you to complete your state taxes when you're done with federal, then try to get you to way overpay for state too! The only options you have then are to overpay for state filing, or delete all the progress you made with the state and file them somewhere else. I trust the process they use to calculate and guide me through my taxes, but I think I might look into another option next year. It's extremely frustrating how they try to get you to pay for all these extras.
Date published: 2022-04-18
Rated 4 out of 5 by from 2021 TurboTax Shana and Lucy were outstanding. They helped me navigate the site and answer tax questions accurately
Date published: 2022-04-18
Rated 1 out of 5 by from Cannot handle multiple main home mortgages Switched main home during the year, but TurboTax cannot support calculating such mortgage interests for such situation.
Date published: 2022-04-18
Rated 4 out of 5 by from TurboTax User for 14 Years Excellent resource, I wouldn't be able to do my own taxes without it. I've been using TurboTax for the past 14 years and have never had an issue, even on the two occasions when I was audited.
Date published: 2022-04-18
Rated 1 out of 5 by from I’m not happy I was signed up for turbo tax deluxe without. Y consent and forced to pay almost $300 worth of fees. I’m not happy at all.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is easy and awesome!!! Easy to use fast and reliable!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-18
Rated 5 out of 5 by from At least 14 years of Great Returns I have been using Turbo Tax for about 14 years now and have never had an issue with doing my returns. Thanks Turbo Tax.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to use I've used Turbo Tax for quite a few years now and I find it even easier to use today than years ago. An excellent product and I would highly recommend it.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1098