TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from GOOD EXPERIENCE REALLY EASY TO NAVIGATE. I FEEL GOOD ABOUT SUBMITTING MY RETURNS.
Date published: 2022-02-18
Rated 5 out of 5 by from GREAT EASY AND FAST NOT COMPLICATED. NEVER USED IT BEFORE, DIDN'T KNOW WHAT TO EXPECT, VERY SIMPLE LANGE
Date published: 2022-02-18
Rated 3 out of 5 by from Okay Turbo tax is a good place to do taxes I would recommend indeed
Date published: 2022-02-18
Rated 5 out of 5 by from Love it Its just so easy that anyone can use it. Keep up the excellent user experience
Date published: 2022-02-18
Rated 4 out of 5 by from Great Help!! Fairly Helpful - 2 issues were the linking & syncing of my stock/crypto accounts. The other issue was the fees. Wish they were a little more reasonable
Date published: 2022-02-18
Rated 5 out of 5 by from great Great to use and was helpful. Would recommend. Have used for many years.
Date published: 2022-02-18
Rated 5 out of 5 by from Delisha assisted me with wrapping up everything Great experience! Love TurboTax! Delisha was the rep who assisted me in wrapping up everything! Great job Delisha!
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo tax is super detail and fast to use! Turbo tax is freindly and easy to use. I have used them 3 years in a row now. i save money every year.
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax is fabulous tax filing platform! The customer support is fast and incredible. Kudos to all those workers there. The filing process with TurboTax is simple and easy to use. Thank you TurboTax!
Date published: 2022-02-18
Rated 4 out of 5 by from TurboTax has been a really great tool I've used TurboTax online to do my taxes every tear for the past 10 years and have loved it almost every year. It's generally straightforward and easy to understand and makes the whole tax process as stress-free as can be expected. This is the first time I've given it anything less than 5 stars. Both last year and this year there were issues with filing my tax return caused by the TurboTax software itself. Last year, I had to dump and re-enter my tax info twice before TTax would let me e-file. Both times it was at the suggestion of the live TTax support person who couldn't think of anything else to try or explain what was happening. This year, there were two issues with my state return, one of which caused my return to be rejected, which were again caused by issues with the TTax software. The explanation and solution both times was basically, "Sorry about that. Try again later. It should work soon." I will still use TTax in the future and really like the product. It's just that the glitches in back-to-back years have made the experience more difficult than it used to be.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 10967
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from GOOD EXPERIENCE REALLY EASY TO NAVIGATE. I FEEL GOOD ABOUT SUBMITTING MY RETURNS.
Date published: 2022-02-18
Rated 5 out of 5 by from GREAT EASY AND FAST NOT COMPLICATED. NEVER USED IT BEFORE, DIDN'T KNOW WHAT TO EXPECT, VERY SIMPLE LANGE
Date published: 2022-02-18
Rated 3 out of 5 by from Okay Turbo tax is a good place to do taxes I would recommend indeed
Date published: 2022-02-18
Rated 5 out of 5 by from Love it Its just so easy that anyone can use it. Keep up the excellent user experience
Date published: 2022-02-18
Rated 4 out of 5 by from Great Help!! Fairly Helpful - 2 issues were the linking & syncing of my stock/crypto accounts. The other issue was the fees. Wish they were a little more reasonable
Date published: 2022-02-18
Rated 5 out of 5 by from great Great to use and was helpful. Would recommend. Have used for many years.
Date published: 2022-02-18
Rated 5 out of 5 by from Delisha assisted me with wrapping up everything Great experience! Love TurboTax! Delisha was the rep who assisted me in wrapping up everything! Great job Delisha!
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo tax is super detail and fast to use! Turbo tax is freindly and easy to use. I have used them 3 years in a row now. i save money every year.
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax is fabulous tax filing platform! The customer support is fast and incredible. Kudos to all those workers there. The filing process with TurboTax is simple and easy to use. Thank you TurboTax!
Date published: 2022-02-18
Rated 4 out of 5 by from TurboTax has been a really great tool I've used TurboTax online to do my taxes every tear for the past 10 years and have loved it almost every year. It's generally straightforward and easy to understand and makes the whole tax process as stress-free as can be expected. This is the first time I've given it anything less than 5 stars. Both last year and this year there were issues with filing my tax return caused by the TurboTax software itself. Last year, I had to dump and re-enter my tax info twice before TTax would let me e-file. Both times it was at the suggestion of the live TTax support person who couldn't think of anything else to try or explain what was happening. This year, there were two issues with my state return, one of which caused my return to be rejected, which were again caused by issues with the TTax software. The explanation and solution both times was basically, "Sorry about that. Try again later. It should work soon." I will still use TTax in the future and really like the product. It's just that the glitches in back-to-back years have made the experience more difficult than it used to be.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 10967