TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from struggling It was not as easy as it could have been. I am getting charged twice for paying for the deluxe version. I am not happy about that. Due to this I will not be using turbo tax next year.
Date published: 2021-02-18
Rated 5 out of 5 by from Very Good Been using this product for years,and is the very best.
Date published: 2021-02-18
Rated 4 out of 5 by from easy to use Still easy to follow each step / direction. Would recommend to others.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is great! It makes doing taxes so much easier .Saves time and money. BIGGER REFUNDS!
Date published: 2021-02-18
Rated 5 out of 5 by from Easy Quick Awesome I have now used Turbo Tax for at least 3 years. Its easy to understand the steps and forms needed to complete both my Federal and State taxes.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is awesome, reliable and easy to use!! This years return required me to use the turbo tax expert advice. I love the fact that a certified CPA will call you and help you out. The CPA that called me was awesome; was very eager to assist me and help me figure out what I needed to correct. Along with making sure the rest of my tax documents were correct and if I had any other questions before disconnecting. Great service from Turbo Tax.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo tax is a great way to file taxes! Easiest way to file taxes I have ever used, and this is my fourth or fifth time using turbo tax!
Date published: 2021-02-18
Rated 1 out of 5 by from Extremely Misleading The only reason I continued using this program is because all of my information was already entered and I did not want to enter it again somewhere else. It is misleading because it says "$0 to file" yet it cost $130 to complete my taxes. I don't think the marketing team did a good job there. Will not be using next year!
Date published: 2021-02-18
Rated 2 out of 5 by from Beware importing data! I liked TurboTax for the most part and have used it for years. However, this year I had a major issue importing data from another financial institution. Others on the forums had the same issue. To add to the situation, before the data import the product says "prepare to be impressed". After the issue, I couldn't access my account any longer. I was on a call for over two hours with support. In the end they said it was my internet connection and that I have to create a brand new account to start over. Hours and hours down the drain as well as my history with TurboTax. I wasn't impressed. My advice, enter the data yourself... especially if there is a big data set to import.
Date published: 2021-02-18
Rated 5 out of 5 by from So easy!!! Unbelievably easy and they guide you through every step!
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 10963
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from struggling It was not as easy as it could have been. I am getting charged twice for paying for the deluxe version. I am not happy about that. Due to this I will not be using turbo tax next year.
Date published: 2021-02-18
Rated 5 out of 5 by from Very Good Been using this product for years,and is the very best.
Date published: 2021-02-18
Rated 4 out of 5 by from easy to use Still easy to follow each step / direction. Would recommend to others.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is great! It makes doing taxes so much easier .Saves time and money. BIGGER REFUNDS!
Date published: 2021-02-18
Rated 5 out of 5 by from Easy Quick Awesome I have now used Turbo Tax for at least 3 years. Its easy to understand the steps and forms needed to complete both my Federal and State taxes.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is awesome, reliable and easy to use!! This years return required me to use the turbo tax expert advice. I love the fact that a certified CPA will call you and help you out. The CPA that called me was awesome; was very eager to assist me and help me figure out what I needed to correct. Along with making sure the rest of my tax documents were correct and if I had any other questions before disconnecting. Great service from Turbo Tax.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo tax is a great way to file taxes! Easiest way to file taxes I have ever used, and this is my fourth or fifth time using turbo tax!
Date published: 2021-02-18
Rated 1 out of 5 by from Extremely Misleading The only reason I continued using this program is because all of my information was already entered and I did not want to enter it again somewhere else. It is misleading because it says "$0 to file" yet it cost $130 to complete my taxes. I don't think the marketing team did a good job there. Will not be using next year!
Date published: 2021-02-18
Rated 2 out of 5 by from Beware importing data! I liked TurboTax for the most part and have used it for years. However, this year I had a major issue importing data from another financial institution. Others on the forums had the same issue. To add to the situation, before the data import the product says "prepare to be impressed". After the issue, I couldn't access my account any longer. I was on a call for over two hours with support. In the end they said it was my internet connection and that I have to create a brand new account to start over. Hours and hours down the drain as well as my history with TurboTax. I wasn't impressed. My advice, enter the data yourself... especially if there is a big data set to import.
Date published: 2021-02-18
Rated 5 out of 5 by from So easy!!! Unbelievably easy and they guide you through every step!
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 10963