TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281593 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Excellent Product - easy to use Have used TurboTax every year since 2012 and have very pleased with the experience. I have a semi-complicated tax return and TT handles it smoothly.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax is a great tool This is my second year using Turbo Tax after previously using an accountant, who sold his business......even the account said use Turbo Tax
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax For Over 20 Years I've been using Turbo Tax for both Federal and State for over 20 years. Very easy to use and find information. Especially like free efile on Federal return. I always purchase the disk rather than download and over the years found it easy when I had to change PCs. Only one problem 10 years ago with IRS demanding more $$$ from a problem with an annuity info that appeared to be a Turbo Tax error and not my personal error.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy to do by yourself Would recommend this to anybody with straight forward taxes.
Date published: 2021-05-16
Rated 4 out of 5 by from 20 year user Several pages in the guided preparation would not accept input; one was verified by one of your Customer Service types. My work-around was to go to the associated forms and fill them out. The inputs were then reflected in the guided portion.
Date published: 2021-05-16
Rated 3 out of 5 by from Good product but don't like the one upgrade I disposed of 13 years of Intuit/Turbotax software discs because they software was all saved on my laptop. I have to take my computer in for repair and because there was a change to my computer to access last year's returns I had to have the activation code which I no longer had because I got rid of the disc. I did not print my return because I e-filed. I hope I was able to get the correct info onto this year's return. I understand the safety aspect but the "helpful" hints on other ways to get the around the activation code. NOT HAPPY with this feature!!!!!!
Date published: 2021-05-16
Rated 5 out of 5 by from Turbotax wins again Having multiple states to file, turbotax made my life easy.
Date published: 2021-05-16
Rated 5 out of 5 by from Works Great I have been using Turbo Tax for about 10 years, I have been satisficed with the product and I will continue to use it
Date published: 2021-05-16
Rated 5 out of 5 by from Excellent product for filing taxes! Easy to use and love the free edition for simple returns!
Date published: 2021-05-16
Rated 5 out of 5 by from it was great very good i would use this site again next year and the year after next
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1097
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent Product - easy to use Have used TurboTax every year since 2012 and have very pleased with the experience. I have a semi-complicated tax return and TT handles it smoothly.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax is a great tool This is my second year using Turbo Tax after previously using an accountant, who sold his business......even the account said use Turbo Tax
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax For Over 20 Years I've been using Turbo Tax for both Federal and State for over 20 years. Very easy to use and find information. Especially like free efile on Federal return. I always purchase the disk rather than download and over the years found it easy when I had to change PCs. Only one problem 10 years ago with IRS demanding more $$$ from a problem with an annuity info that appeared to be a Turbo Tax error and not my personal error.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy to do by yourself Would recommend this to anybody with straight forward taxes.
Date published: 2021-05-16
Rated 4 out of 5 by from 20 year user Several pages in the guided preparation would not accept input; one was verified by one of your Customer Service types. My work-around was to go to the associated forms and fill them out. The inputs were then reflected in the guided portion.
Date published: 2021-05-16
Rated 3 out of 5 by from Good product but don't like the one upgrade I disposed of 13 years of Intuit/Turbotax software discs because they software was all saved on my laptop. I have to take my computer in for repair and because there was a change to my computer to access last year's returns I had to have the activation code which I no longer had because I got rid of the disc. I did not print my return because I e-filed. I hope I was able to get the correct info onto this year's return. I understand the safety aspect but the "helpful" hints on other ways to get the around the activation code. NOT HAPPY with this feature!!!!!!
Date published: 2021-05-16
Rated 5 out of 5 by from Turbotax wins again Having multiple states to file, turbotax made my life easy.
Date published: 2021-05-16
Rated 5 out of 5 by from Works Great I have been using Turbo Tax for about 10 years, I have been satisficed with the product and I will continue to use it
Date published: 2021-05-16
Rated 5 out of 5 by from Excellent product for filing taxes! Easy to use and love the free edition for simple returns!
Date published: 2021-05-16
Rated 5 out of 5 by from it was great very good i would use this site again next year and the year after next
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1097