TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Awesome It’s so easy! Loved how it would go behind me and check for accuracy
Date published: 2023-02-06
Rated 4 out of 5 by from Turbo Taxis OK This is the most difficult version of TurboTax I have used in the last 10 plus years I have used it. Thanks to Anusika I was able to fix a small but important error. Resent forms and will now wait again for acceptance. The filler pages that come up are not needed in the AI interview. I liked being able to save a copy of the program on to my PC to run in the future. Maybe taxes are becoming more difficult because of tRump.
Date published: 2023-02-06
Rated 2 out of 5 by from Takes fees out at the end - unexpected As you go through filing, TurboTax stacks these extra fees up and requires you to add them in order to "properly" file your tax return. Then at the end, you also find out it charges $40 EACH to file a federal and state return. It also forced me to upgrade to some plus version in order to claim educational expenses. When I used to file with credit karma it was much easier and did not cost half the return to do it. Overall not happy about the experience,
Date published: 2023-02-06
Rated 5 out of 5 by from Turbo Tax is great Great experience I’ve used Turbo Tax before and I’ve found it to be very convenient
Date published: 2023-02-06
Rated 5 out of 5 by from I Love Turbo Tax! So easy to use, especially with all my information saved year to year.
Date published: 2023-02-06
Rated 4 out of 5 by from Return is on hold due to an updates needed Keep getting rejected due to some error K-40SVR. Don't exactly know what that is, but it's never happened in 9 years using this service, and it's extremely annoying.
Date published: 2023-02-06
Rated 5 out of 5 by from Turbo tax is awesome I've been using turbo tax for 6 or 7 years now. It's great.
Date published: 2023-02-06
Rated 5 out of 5 by from 19782Z-SPSD-DST I used Step-by-step, but chose which topics to work on. The import forms function has significantly improved from last year. E-file was easy. I still think $20 to e-file state tax is too high. Plan to use TurboTax next year.
Date published: 2023-02-06
Rated 3 out of 5 by from Over charged me I chose the cheapest option on fees and you still added premier charges even though I didn't use any.
Date published: 2023-02-06
Rated 5 out of 5 by from ease of use so easy to use. Vernoda was so helpful. thank you for this. see you next year.
Date published: 2023-02-06
All TurboTax® Offerings Reviews - Page 10959
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome It’s so easy! Loved how it would go behind me and check for accuracy
Date published: 2023-02-06
Rated 4 out of 5 by from Turbo Taxis OK This is the most difficult version of TurboTax I have used in the last 10 plus years I have used it. Thanks to Anusika I was able to fix a small but important error. Resent forms and will now wait again for acceptance. The filler pages that come up are not needed in the AI interview. I liked being able to save a copy of the program on to my PC to run in the future. Maybe taxes are becoming more difficult because of tRump.
Date published: 2023-02-06
Rated 2 out of 5 by from Takes fees out at the end - unexpected As you go through filing, TurboTax stacks these extra fees up and requires you to add them in order to "properly" file your tax return. Then at the end, you also find out it charges $40 EACH to file a federal and state return. It also forced me to upgrade to some plus version in order to claim educational expenses. When I used to file with credit karma it was much easier and did not cost half the return to do it. Overall not happy about the experience,
Date published: 2023-02-06
Rated 5 out of 5 by from Turbo Tax is great Great experience I’ve used Turbo Tax before and I’ve found it to be very convenient
Date published: 2023-02-06
Rated 5 out of 5 by from I Love Turbo Tax! So easy to use, especially with all my information saved year to year.
Date published: 2023-02-06
Rated 4 out of 5 by from Return is on hold due to an updates needed Keep getting rejected due to some error K-40SVR. Don't exactly know what that is, but it's never happened in 9 years using this service, and it's extremely annoying.
Date published: 2023-02-06
Rated 5 out of 5 by from Turbo tax is awesome I've been using turbo tax for 6 or 7 years now. It's great.
Date published: 2023-02-06
Rated 5 out of 5 by from 19782Z-SPSD-DST I used Step-by-step, but chose which topics to work on. The import forms function has significantly improved from last year. E-file was easy. I still think $20 to e-file state tax is too high. Plan to use TurboTax next year.
Date published: 2023-02-06
Rated 3 out of 5 by from Over charged me I chose the cheapest option on fees and you still added premier charges even though I didn't use any.
Date published: 2023-02-06
Rated 5 out of 5 by from ease of use so easy to use. Vernoda was so helpful. thank you for this. see you next year.
Date published: 2023-02-06
All TurboTax® Offerings Reviews - Page 10959