TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Turbo Tax is my go-to choice. Instructions were clear and helpful. I will continue to use this service.
Date published: 2022-03-22
Rated 4 out of 5 by from TurboTax is Great Except for State e-file fee Been using TuboTax for as long as it has been around. This was going to be the first year I tried efiling but when I got to the state and discovered a $25.00 fee to do so, I said forget it. I used Deluxe with the State Return, which costs more to start with.
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo Tax- Tax Prep Made Easy! Was very easy to use and I have been using it for many years.
Date published: 2022-03-22
Rated 3 out of 5 by from A bit of trouble this year Data entry was very easy. Could not file electronically. Was on the phone with very patient telephone support folks and their supervisors for over an hour each section and there was no resolution for e-filing my State tax. The Federal Tax did eventually file electronically. This is the first time this has happened to me. Kept getting a message that my credit card information was incorrect. The credit card information provided was correct. Filed my state tax by mail. Hope next year this is fixed
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo Tax is great! My experience was great. My tax expert Dean was the best.
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo Tax was amazing! Shari was amazing and I appreciate her work greatly.
Date published: 2022-03-22
Rated 5 out of 5 by from Fantastic So simple yet easy to look up questions. Also you can get live tech support
Date published: 2022-03-22
Rated 4 out of 5 by from 3 years of mostly painless filing. Turbotax makes filing my tax return less terrible. I've had favorable outcomes so far. Thanks!
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo Tax Works Great Liked everything about it including the step-by-step walkthrough of all data as well as ability to look at resultant IRS and worksheet forms. Only negative was that each time I wanted to go to the Intuit site to look up a Community question for an answer or pose one myself or even submit a suggested fix for a faulty form, it required 2-factor authentication. It never remembered my having been there before. Don't see why my Turbo Tax program could not authenticate my coming from a paid for program to use the help. I was going to volunteer to answer questions at the end (from the program), but decided not to because of the hassle of that requirement to do this too. Too bad, might have been able to help someone... Otherwise, I highly recommend.
Date published: 2022-03-22
Rated 4 out of 5 by from TurboTax is helpful for college students! I was running into problems with my taxes and TurboTax really helped me with the fine details
Date published: 2022-03-22
All TurboTax® Offerings Reviews - Page 10958
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is my go-to choice. Instructions were clear and helpful. I will continue to use this service.
Date published: 2022-03-22
Rated 4 out of 5 by from TurboTax is Great Except for State e-file fee Been using TuboTax for as long as it has been around. This was going to be the first year I tried efiling but when I got to the state and discovered a $25.00 fee to do so, I said forget it. I used Deluxe with the State Return, which costs more to start with.
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo Tax- Tax Prep Made Easy! Was very easy to use and I have been using it for many years.
Date published: 2022-03-22
Rated 3 out of 5 by from A bit of trouble this year Data entry was very easy. Could not file electronically. Was on the phone with very patient telephone support folks and their supervisors for over an hour each section and there was no resolution for e-filing my State tax. The Federal Tax did eventually file electronically. This is the first time this has happened to me. Kept getting a message that my credit card information was incorrect. The credit card information provided was correct. Filed my state tax by mail. Hope next year this is fixed
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo Tax is great! My experience was great. My tax expert Dean was the best.
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo Tax was amazing! Shari was amazing and I appreciate her work greatly.
Date published: 2022-03-22
Rated 5 out of 5 by from Fantastic So simple yet easy to look up questions. Also you can get live tech support
Date published: 2022-03-22
Rated 4 out of 5 by from 3 years of mostly painless filing. Turbotax makes filing my tax return less terrible. I've had favorable outcomes so far. Thanks!
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo Tax Works Great Liked everything about it including the step-by-step walkthrough of all data as well as ability to look at resultant IRS and worksheet forms. Only negative was that each time I wanted to go to the Intuit site to look up a Community question for an answer or pose one myself or even submit a suggested fix for a faulty form, it required 2-factor authentication. It never remembered my having been there before. Don't see why my Turbo Tax program could not authenticate my coming from a paid for program to use the help. I was going to volunteer to answer questions at the end (from the program), but decided not to because of the hassle of that requirement to do this too. Too bad, might have been able to help someone... Otherwise, I highly recommend.
Date published: 2022-03-22
Rated 4 out of 5 by from TurboTax is helpful for college students! I was running into problems with my taxes and TurboTax really helped me with the fine details
Date published: 2022-03-22
All TurboTax® Offerings Reviews - Page 10958