TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbotax is the MOST awesome Easy and v efficient. I am retired so it helps that it is free and they make it easy ti understand and follow.
Date published: 2021-02-20
Rated 5 out of 5 by from I love TurboTax Its always helpful. I use TurboTax for every time I file my taxes. Thank you TurboTax!
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax is user friendly, saves me time and saves me money.
Date published: 2021-02-20
Rated 1 out of 5 by from Find a way to charge for everything Aweful: had to pay TurboTax state fees, TurboTax federal fees, and forced to pay for deluxe! TurboTax advertises that it is free to do your taxes, but $125 later I found myself backed in a corner at the end of filing.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax gives me Confidence Turbo Tax leads me through all information that I need to provide on my tax forms. It gives me confidence that I didn't forget anything.
Date published: 2021-02-20
Rated 4 out of 5 by from Turbo tax Fees The number $20.00 shows up periodically, the general inference that the Fed E-file is free but the State E-file will be $20.00. But then the bank begins to start siphoning off more in a rather sneaky way. Just be upfront with the costs. As things ramp up to sending in the E-files. By switching screens to have a customer needs to re-focus in the new screen read and interpret the information that says, "Oh by the way there might be local or state taxes added," but they only hint at the percentage.
Date published: 2021-02-20
Rated 5 out of 5 by from Easy and Fast It was easy to identify the information needed. The W-2 auto populated is a plus.
Date published: 2021-02-20
Rated 2 out of 5 by from Very disappointed in the fees!! I have been a user of Turbo Tax for many years and even recommended it to others, but this year, the fees are just too much for anyone that has suffered during this Covid 19 and lost income from their families... I'm very disappointed
Date published: 2021-02-20
Rated 5 out of 5 by from Great Features and easy to use! This is my 5th year using Turbo Tax. It is priced well and easy to use. Far better than spending thousands of dollars with a CPA
Date published: 2021-02-20
Rated 5 out of 5 by from Easy to use I was concerned with so many "life changes" that completing my taxes would be a pain. However, following the steps provided, made it easy. Plus, with the chat option, Misty, was able to make a simple correction for me. I will be back next year.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 10955
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbotax is the MOST awesome Easy and v efficient. I am retired so it helps that it is free and they make it easy ti understand and follow.
Date published: 2021-02-20
Rated 5 out of 5 by from I love TurboTax Its always helpful. I use TurboTax for every time I file my taxes. Thank you TurboTax!
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax is user friendly, saves me time and saves me money.
Date published: 2021-02-20
Rated 1 out of 5 by from Find a way to charge for everything Aweful: had to pay TurboTax state fees, TurboTax federal fees, and forced to pay for deluxe! TurboTax advertises that it is free to do your taxes, but $125 later I found myself backed in a corner at the end of filing.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax gives me Confidence Turbo Tax leads me through all information that I need to provide on my tax forms. It gives me confidence that I didn't forget anything.
Date published: 2021-02-20
Rated 4 out of 5 by from Turbo tax Fees The number $20.00 shows up periodically, the general inference that the Fed E-file is free but the State E-file will be $20.00. But then the bank begins to start siphoning off more in a rather sneaky way. Just be upfront with the costs. As things ramp up to sending in the E-files. By switching screens to have a customer needs to re-focus in the new screen read and interpret the information that says, "Oh by the way there might be local or state taxes added," but they only hint at the percentage.
Date published: 2021-02-20
Rated 5 out of 5 by from Easy and Fast It was easy to identify the information needed. The W-2 auto populated is a plus.
Date published: 2021-02-20
Rated 2 out of 5 by from Very disappointed in the fees!! I have been a user of Turbo Tax for many years and even recommended it to others, but this year, the fees are just too much for anyone that has suffered during this Covid 19 and lost income from their families... I'm very disappointed
Date published: 2021-02-20
Rated 5 out of 5 by from Great Features and easy to use! This is my 5th year using Turbo Tax. It is priced well and easy to use. Far better than spending thousands of dollars with a CPA
Date published: 2021-02-20
Rated 5 out of 5 by from Easy to use I was concerned with so many "life changes" that completing my taxes would be a pain. However, following the steps provided, made it easy. Plus, with the chat option, Misty, was able to make a simple correction for me. I will be back next year.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 10955