TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax was great It was easy to go over everything and it help me understand how to do my taxes
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax is great. This was my first time using TurboTax. I will definitely use TurboTax again and will recommend to others.
Date published: 2022-03-25
Rated 2 out of 5 by from $0 to file is a complete falsehood Don't believe it when they tell you that you can file for $0 on a short form. It cost me $177 after all is said and done. I will NOT be using Turbo Tax again.
Date published: 2022-03-25
Rated 5 out of 5 by from I am a TurboTax Customer for life In 2010 I was still doing my taxes on my own using all the paper forms and tax tables/charts. However, for the 1st time in my life I owed taxes instead of getting a return. At that time, I had been working and filing taxes for approximately 26 years. In addition, I have always claimed zero and had extra money held out each pay period to prevent paying taxes. Kinda like a savings account you can't see or spend right away. I turned to a family member who works for a CPA/Tax Attorney. She gave my tax information to him, and he found me some deductions which was going to result in a small return. I then gave my information to a friend who told me about TurboTax. When all the questions had been asked, and all my information had been entered, TurboTax had found multiple deductions and/or credits I had never even heard of. I was amazed, I went from owing taxes to receiving one of the largest refunds I had ever been eligible to get at that time. I have used TurboTax ever since. I now work a full-time job, own, manage, and maintain 3 rental properties, work as a sole proprietor, and have a small business. I have used CPA's, H&R Block, Liberty Tax, and other tax preparation software as well as TurboTax simultaneously. Every time, TurboTax has found me deductions and/or other programs that have resulted in refunds better than any of the others. I have found it to be the easiest use and understand tax preparation program/software. I pay very little extra and get Audit protection, which has helped in the past as well. My Refund was being held up and I reported it to Audit Protection. They worked with me and got everything resolved in less than 24 hours.
Date published: 2022-03-25
Rated 5 out of 5 by from Super Quick, very simple I was able to do it very quick. Very simple to use
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax Live was Fabulous! Andy is a very knowledgeable tax professional who is committed to getting all of the right answers and putting in all of the effort and research needed to ensure your taxes are spot on! This year felt daunting and complex as I had lived in two different states but TurboTax made it quick and easy!
Date published: 2022-03-25
Rated 3 out of 5 by from Awesome Not happy my money was taken before it was filed $$$$
Date published: 2022-03-25
Rated 4 out of 5 by from Another year and another return Painless and user friendly. Recommend to anyone who likes to do their own taxes.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax is awesome Step by step process in this tax software helps a person who doesn't have knowledge of complicated tax laws. Tips are plenty while going thru the return preparation process.
Date published: 2022-03-25
Rated 5 out of 5 by from Every year they are awesome It's six it's just real nice because I don't know what to do and they helped me out a lot just by taking a picture
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 10947
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was great It was easy to go over everything and it help me understand how to do my taxes
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax is great. This was my first time using TurboTax. I will definitely use TurboTax again and will recommend to others.
Date published: 2022-03-25
Rated 2 out of 5 by from $0 to file is a complete falsehood Don't believe it when they tell you that you can file for $0 on a short form. It cost me $177 after all is said and done. I will NOT be using Turbo Tax again.
Date published: 2022-03-25
Rated 5 out of 5 by from I am a TurboTax Customer for life In 2010 I was still doing my taxes on my own using all the paper forms and tax tables/charts. However, for the 1st time in my life I owed taxes instead of getting a return. At that time, I had been working and filing taxes for approximately 26 years. In addition, I have always claimed zero and had extra money held out each pay period to prevent paying taxes. Kinda like a savings account you can't see or spend right away. I turned to a family member who works for a CPA/Tax Attorney. She gave my tax information to him, and he found me some deductions which was going to result in a small return. I then gave my information to a friend who told me about TurboTax. When all the questions had been asked, and all my information had been entered, TurboTax had found multiple deductions and/or credits I had never even heard of. I was amazed, I went from owing taxes to receiving one of the largest refunds I had ever been eligible to get at that time. I have used TurboTax ever since. I now work a full-time job, own, manage, and maintain 3 rental properties, work as a sole proprietor, and have a small business. I have used CPA's, H&R Block, Liberty Tax, and other tax preparation software as well as TurboTax simultaneously. Every time, TurboTax has found me deductions and/or other programs that have resulted in refunds better than any of the others. I have found it to be the easiest use and understand tax preparation program/software. I pay very little extra and get Audit protection, which has helped in the past as well. My Refund was being held up and I reported it to Audit Protection. They worked with me and got everything resolved in less than 24 hours.
Date published: 2022-03-25
Rated 5 out of 5 by from Super Quick, very simple I was able to do it very quick. Very simple to use
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax Live was Fabulous! Andy is a very knowledgeable tax professional who is committed to getting all of the right answers and putting in all of the effort and research needed to ensure your taxes are spot on! This year felt daunting and complex as I had lived in two different states but TurboTax made it quick and easy!
Date published: 2022-03-25
Rated 3 out of 5 by from Awesome Not happy my money was taken before it was filed $$$$
Date published: 2022-03-25
Rated 4 out of 5 by from Another year and another return Painless and user friendly. Recommend to anyone who likes to do their own taxes.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax is awesome Step by step process in this tax software helps a person who doesn't have knowledge of complicated tax laws. Tips are plenty while going thru the return preparation process.
Date published: 2022-03-25
Rated 5 out of 5 by from Every year they are awesome It's six it's just real nice because I don't know what to do and they helped me out a lot just by taking a picture
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 10947